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“SHOCKING SERVICE AND COLD, TASTELESS FOOD...NEVER AGAIN”

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H.TOP Amaika Superior
Ranked #12 of 43 Hotels in Calella
Reviewed November 17, 2012

We arrived at The Amaika at 10 to midnight and hadn't eaten or drank since we boarded the plane at 15:30 that day but the receptionist told us that we could either get a snack from the restaurant or get a drink from the bar, not both because they both closed at midnight. We chose to eat and had to buy a bottle of water to drink in our room.
This was not the hotel or location we had chosen to spend our break at and we hated every minute. Beat The Brochure had taken my booking for another hotel, and when we got there it was closed!! This was the hotel we were forced to stay in, NEVER AGAIN. The bar staff were very rude and we were made to feel like scroungers. We were told to queue for drinks because we were all inclusive and that they would only bring us our drinks if we paid cash. My partner was made to drink his beer out of half pint glasses because we were AI and we were were only allowed to get 2 drinks at a time. Therefore we spent most of the time queueing. The bed linen was full of holes and the bed was like sleeping on a wooden board. The food was tasteless and never hot, so we had to go elsewhere to eat and drink even though we had already paid in advance for this service. The pool is tiny and not heated and only half of it gets the sun for a couple of hours a day.
I would never recommend this hotel to anyone and would never return.

  • Stayed: November 2012, traveled as a couple
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15  Thank collandrews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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585 - 591 of 1,382 reviews

Reviewed November 17, 2012

stayed here recently on a 3 night break, it couldn't be faulted, hotel was spotlessly clean.. usual buffet style food which was above average really, drinks at the bar served till midnight..first time visiting calella...nice place, would go again..all in all a brilliant hotel, a bargain holiday all inclusive...plenty of food and drink..what more could you ask for, was definateley 4* plus

  • Stayed: November 2012, traveled as a couple
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3  Thank fay b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2012

After reading only a couple of negative reviews about the Amaika' we were a little bit apprehensive. We needn't have been. It was brilliant. Food excellent' reception, very helpful and pleasant. Bar staff great, under a lot of pressure too. Rooms cleaned daily, all and all a great stay. Can't wait till next year to do it again.

  • Stayed: October 2012, traveled as a couple
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10  Thank hoople198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2012

We really enjoyed our stay at HTOP Amaika Hotel. The reception staff were very accomodating allowing me and my children to check in prior to the arrival of another relative who was sharing with us.

The value of this hotel is incredible, spacious and clean rooms. The bathroom decor was a bit tired but this did not affect our comfort at all. The restaurant had a good choice of food for breakfast lunch and dinner with plenty of salad options for a lighter meal and snacks available afternoon and early evening. We booked the Jacuzzi and Sauna three times while we were there what luxury!

The bar staff were very pleasant except one who doubled up as a magician for one of the entertainment nights. The entertainment was varied, not always our cup of tea but we made the best of it.

The hotel is ideally situated for a day to trip ot Barcelona and Montserrat both of which we did and Blanes market on Monday is a must. Calella was great for shopping and we even had our feet nibbled by fish and went bowling.

The reception staff were really helpful and had good local knowledge allowing us to organise our time effectively.

We would return to this hotel.

  • Stayed: November 2012, traveled with family
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3  Thank Biddy2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2012 via mobile

Me and my husband stayed here for three nights, the hotel is in a fab location two minutes from the beach and two minutes from the shops/bars Etc. The hotel was clean and the rooms were spacious. The food was good plenty to choose from. The staff were always polite and helpful (your manners don't cost anything). The only downside was when we arrived your all inclusive card doesn't start til midday and our room wasn't ready. And from November first there's a new tourist tax it's 99cent per person per night which ok isn't a lot for two people stating three nights but if your a family of five staying two weeks then it could be a big chunk if your spends :( The only other thing I would say is that this isn't a family hotel it's more for couples or adult parties as the pool is small and there's nothing for the kids to do? We did get the train to Barcelona one day that was lovely it takes about an hour and it travels along the coast. And Barcelona was a beautiful city there's some fantastic buildings. I would go back to this hotel but wouldn't take my children!!

  • Stayed: November 2012
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1  Thank Mum23girls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2012

had a phone stolen by a waitress late at night as in the snack area. she was the only one there mopping the floor. We left the restaurant for 20 seconds, nobody else there. whent back for the phone. waitress had left her mop at the side of the table. she had not moved the dirty plates but the phone was gone and she had disappeared. when she responded to our shouts she couldnt speak english!!! The management showed no interest. they would not search her bag and let her walk out of the hotel and told us to go the police for a crime number so we could claim off our insurance, i think they had been there before. The waitress was back on the next day. the managers were just not interested at all. With the all-inclusive package the bar staff dont make tips so are the most miserable gets you could imagine. you cant get a round in. everybody has to get there own drinks, even a 9 month old child!. To be fair the hotel is nice enough and calella is good for shopping, but one of our party had a purse stolen. Wouldnt go again though.

Room Tip: get a front room, high up if you want a sea view
  • Stayed: October 2012, traveled with family
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3  Thank graeme j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2012

we were transferred here when the Olympic closed 4th-7th november (ironically we had booked to stay at the Amaika in feb 2012,but were transfered as the Amaika closed)first impressions were very good,reception area is spacious,staff were very efficient,the day before our transfer i had requested a room suitable for a wheelchair,the male receptionist said he would take care of it,and true to his word we were given a room immediately opposite the (very quiet!)lift on a low (2nd)floor-these little things do make a big difference,the rooms were lovely and bright,i found the beds very comfortable,a major difference from other htop hotels is the noise insulation,there was a baby teething in the room next to us..crying all night,we only knew because the father apologised if we had been disturbed-we hadnt heard a thing!! please dont think of this as being just another h-top hotel..its far better than that!! the only downside i found was the standard of the menu,it was more suited to a school canteen than a hotel(chicken nuggets etc) very poor in comparison with the other hotels,-not at all in keeping with the very nice dining rooms,however i still found something to eat every day...lunches i found to be better than evening meals.altogether though i enjoyed the break here and would certainly go back...hopefully to see a better menu!!

  • Stayed: November 2012, traveled with family
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Thank stigger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about H.TOP Amaika Superior

Address: Carrer de la Diputacio 2, 08370 Calella, Spain (Formerly H·TOP Amaika)
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Calella
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Calella
#4 Best Value Hotel in Calella
#4 Luxury Hotel in Calella
#8 On the Beach Hotel in Calella
#9 Romantic Hotel in Calella
Price Range: $45 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — H.TOP Amaika Superior 4.5*
Number of rooms: 229
Official Description (provided by the hotel):
The 4-Star superior H•TOP Amaika hotel is a thematic hotel inspired by “The Titanic” and the ideal place for couples. It is located in a lively area of Calella, in the Costa Maresme-Barcelona (north-east of Spain), positioned just a few metres from the beach and very close to bars, restaurants, shops and the city center. The 229-room provide amazing town and sea views and many facilities and services for adults and children. It is situated 65 Km from Barcelona – El Prat Airport and 35 Km from Girona Airport.Calella is a family tourist destination where you will find plenty of things to do including water sports, cultural activities and nightlife. Clients from H•TOP Amaika can visit Blue Bar Beach Club which offers sun beds and parasols with special rates for clients with All-Inclusive service. FACILITIES Rooms • Social room (ping pong) • Restaurant • Bar • Swimming pools ( one for adults and one for children; unsupervised pools ) • Sun terraces • Laundry room Children • Miniclub (really is children's activity room ) • Baby cots and chairs Spa area* • Hot tubs • Sauna • Fitness room • Staff • 24 hour Front Desk services • Multilingual staff • Housekeeping • Tour desk Others • Facilities for guests with disabilities • Meeting & banqueting spaces • Currency exchange • Car hire* • Fax & copy service • Medical service (external service)* • Air-conditioning • Heating • Safe boxes (in each room)* • Wi-Fi* • TV • Luggage storage • Lifts • Bikes* • Parking* *Some of these services are extra or require a deposit (ask at the Hotel) ... more   less 
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Also Known As:
h Top Amaika Calella
Hotel h Top Amaika
Amaika Hotel Calella

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