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“Consistently good”
Review of Anfi Emerald Club

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Anfi Emerald Club
Ranked #5 of 7 Hotels in Arguineguin
Certificate of Excellence
London, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Consistently good”
Reviewed October 27, 2012

We keeping coming back every year sometimes twice ! its great to know you can go on holiday to relax and know that you will have no issue. My sister and her husband joined us this October and they thought it a wow !

Room Tip: We have stayed in various floors all the rooms are to the same high standard
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Carmel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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112 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
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English first
Belfast, United Kingdom
Level Contributor
82 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed October 3, 2012

Having bought a one bedroom apartment timeshare here for one week in June about six years ago we cannot fault the accommodation. The location is perfect, the pools are superb and the activities extensive. The cleanliness of the whole resort is exemplary. We also bought RCI membership thinking we would try different resorts but so far we just want to keep returning to Anfi. If we had to name a fault at the resort it would be the restaurant prices on site which are slightly overpriced.

If thinking of buying here would recommend not buying through Anfi as we did, and have now found we could have paid an awful lot less for the same accommodation.

  • Stayed June 2012, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
4 Thank Ahmeek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancashire
Level Contributor
122 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed September 23, 2012

A beautiful hotel - we were lucky enough to stay in the penthouse suite
Clean and well laid out & great if you're into golf as the course in on your doorstep
Highs .... A good standard of accomodation - lovely views & trips to nearby Mogan where there are some lovely restaurants
Lows ....Wouldnt recommend eating here in the evenings - for a hotel of this calibre there is no atmosphere and the food is very average. Sadly the only way to ensure a meal above average is to travel into nearby Mogan or Puerto Rico - it's too far to walk a designated driver or taxi in necessary

Room Tip: all the rooms are decorated to a lovely standard
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Pamela and Davi... E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 5, 2012

I stayed here in June we had a lovely suite overlooking the golf course. The cleanliness of the rooms is excellent. The whole suite was spotless. The staff were very friendly and courteous I highly recommend this for anyone I don't play golf my partner does but I still loved the place. The pools jacuzzi and facilities are great. I would recommend to anyone looking for a relaxing holiday

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elizabeth200356
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 3, 2012

Wonderful experience, with just a couple of "issues" here and there.

We had a great apartment consisting of livingroom/kitchen, 2 bedrooms (main bedroom had jacuzzi), 2 bathrooms, all utilities necessary (I don't remember if we actually had microwave, or maybe we just missed it..). Balcony had sunchairs and was very spacious, with a great view towards the golf course and ocean.

Everything was clean (I could not figure the cleaning schedule, I think some days they come and clean everything, some days, they only take away the trash).

Check-in and check-out were smooth, receptionists kind and polite, there was even personell responsible for carrying the luggage to the room.

Food in the restaurant by the pool was good, however, one time when ordering dessert from the menu, they did not have it. This is something I never approve of, if you do not have something, that is fine, but inform the customer before taking the order (or change and re-print the menu according to what options are available at the time)!
The waiters were also ok & nice, one girl though could be a bit more "cheerful", she seemed bored at times.

All in all, an excellent experience, with the following minus points:

Internet connection: very poor to non-existent in the room (but for free - cable to be provided at reception with 10 euro guarantee fee, money returned at check-out), and also very poor down in the lobby, where it requires payment.

Beach/Sunchair discount voucher: at check-in we were given a discount voucher for the Anfi Del Mar beach (of the "partner" hotel), which should have resulted in us paying only half price for the sunchairs on the beach. Once we got there and got settled in a random place, the ticket-guy came for the payment, which ended up being full price, because, according to him, Anfi Emerald customers must only choose the white&blue sunchairs&umbrellas. Nobody informed us of such thing before, and there was no sign, so we don't know if that was something the guy made up for extra money, or actually the rule. We paid full price, as we didn't want to move, but did not complain to Anfi Emerald reception.

Hairdresser's: The notification on the door of the salon in the underground lobby stated that "for appointment, contact reception", and so we did. After a few confusing calls and misinformation, we were told that it was not possible to make appointment there for the month of August, but if we wanted, we could go to the Anfi Del Mar hair salon. The distance between these 2 hotels is aprox. 10-15 minutes by car (+ parking fee).

  • Stayed August 2012, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank MilaMila2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doncaster
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 24, 2012

We have just returned from a 2 week stay in a 2 bed appartment at Anfi Emerald. The accomodation is stunning - definately 5 star. The pools are lovely, good activities, over zealous life guard but still great.
Sun only comes on the pool at 11 am but is there till 8pm at night , so again no problem.
Appartments are cleaned daily, only slight downside is Beach towels changed once a week only, but I washed and tumbled ours so not a real problem.
The Restaurant on site is okay, the staff are so nice and friendly, unlike staff in Puerto Rico restaurants and shops.
Not a great deal of entertainment on an evening but this suited us, as we like to visit different places on a night.
The Spar on site is a little expensive , walk down the hill the Spar is cheaper, and even cheaper in Puerto Rico, commercial centre.
It is a quiet resort, but again we loved this compared to the much livelier Anfi Del Mar.
Overall I would highly recommend this place - I just want to go back.

Room Tip: Our two bed slept six easily. All rooms overlook the pool, all have Air con, all quiet.
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank gjcone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
preston
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 15, 2012

Stayed in 2 bedroom apartment , my parents , my brother & his 2 children 8 & 11.
Well all you can say is wow , and wow again about the apartments and why have had said excellent although there are a few niggles and things that could be improved.
The main bedroom has a double jazuzzi in the bedroom !! The ensuite has 2 sinks, a double shower & heated floors. There is a further bathroom in the apartment.
Everything is spotless and the highest quailty you can imagine , kitchen spec out of this world. Dishwasher tablets , washing powder discs all provided.
Hugh balconey with full sized dining table , sun loungers and seating.
Now for niggles- z bed in lounge not that comfy prob only ok for children , restaurant downstairs awful and total rip off AVOID at all costs.
Only free transport available in day down to Alfi Del Mar area which is nice but youy will need a car or pay for taxis to go anywhere else ( we did later but coost 5/7 euros to go anywhere and for 6 you need 2 taxis)
Limited evening entertainment but good quality when on , day time activities are varied and fun.
Brilliant holiday and we go back in Decemeber.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank lancslassPreston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Anfi Emerald Club

Property: Anfi Emerald Club
Address: Barranco del Lechugal | Valle de Tauro, 35138 Arguineguin, Mogan, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Mogan > Arguineguin
Hotel Style:
Ranked #5 of 7 Hotels in Arguineguin
Hotel Class:3 star — Anfi Emerald Club 3*
Number of rooms: 44
Also Known As:
Anfi Emerald Club Arguineguin, Gran Canaria

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