We found the rooms were ok. We slept at the rear on the ground floor,we had several problems that did get on our nerves. the tennis courts where certain guest tried to mimick Wimbledon with OOHHS ,AARS, OUT, FAULT,This also annoyed other guests as they shouted out for FOR GOD SAKE SHUT UP. The metal gates that let the staff and deliveries in would open and close up to midnight and,this would set the local dogs barking off at all times that were in the residential area. There was only one member of staff on in the mornings until lunch time to serve coffees,drinks etc from the main bar, This person was running around the pool area and bar area taking orders then going back upstairs to the bar to produce the drinks and then hand them to the guests again around the pool. If only one of the 3 staff behind reception would help out it would give better service. The only part of the food that was hot was that was being produced by the chef on the griddle ,eggs,pancakes at breakfast and fish,pork chops and steaks in the evening, must say i did get fed up with seeing the same breakfast menu day in and day out for our 11 night stay, luke warm beans, spanish style sausage, brussels ,yes you heard right brussels.All this was luke warm to cold. One evening a pork joint was on the servery being carved with blood coming out as it was being served. I know pork can be a pink in the middle but this was not water it was blood. this was removed and replaced after an other guest complained or it would have been served. It a shame they have all the ingredients to make the food great, but it was just tepid or cold.It was sitting in bain maries but they had no lids and their overhead canopies were lights not heaters I gave up after 3 days and eat out mostly. However, the sweets were excellent as was the cheese board (but then they are meant to be cold).The salad bar was good but repetative.The poor staff can only work with the tools they are given from their head office and they tried their best. Come on Barcelo head office wake up and help your poor staff.Our experience was very disappointing overall as you did not feel like a special guest. Yes we had a nice room but it was only "top cleaned" daily. The beds were comfy but the pillows stank.The bathroom was tired which possibly was due to no ventilation in there. The pool area was fine and thoroughly cleaned everyday. We certainly will never return to the hotel or resort ever again.
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- Also Known As:
- Barcelo Corralejo Bay Hotel Corralejo
- Bluebay Palace Corralejo
- Bluebay Palace Hotel Corralejo
- Barcelo Corralejo Bay Fuerteventura