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“Lovely week in the sun 30/11/13-7/12/13”

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Suite Hotel Atlantis Fuerteventura Resort
Ranked #16 of 46 Hotels in Corralejo
Certificate of Excellence
Manchester, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Lovely week in the sun 30/11/13-7/12/13”
Reviewed December 14, 2013

Our second stay,we stayed the year before but the previous week weather was miles better this year.check in quick,rooms ready when we checked in.,gardens tended well staff friendly.new kids pool this year miles better than just the splash pool last year.Food wonderful and plentiful we ate at the gaudi for breakfast and tea and ate at the pool bar for lunch,we had burgers,paella BBQ can't fault the food,the wife had a fresh baguette every day from the sandwich corner.Bar staff wonderful,especially the two guys in the lobby bar in the evening,my little boy enjoyed putting a tip in the tub and the man ringing the bell.each night the gaudi restaurant had a different theme,plenty of salads,soups,bread,wine,meat,cold meats cheese,how anybody can fault the food is beyond me.reception staff friendly and helpful,emailed prior to arriving and were given the same rooms as last year.animation team really friendly Matthew joined in with junior club and made lots of friends,and was kept busy during the day.just a short stroll to both the beach and the town ,shortcut to coco beach near relax pool just swipe your room card to get out.

Only gripe this year the activity pool was freezing last year it was nice,upon asking at reception we were told a part was faulty.

Enjoyed it that much booking again for next year see you all again soon.

Room Tip: Block 1100 near playground excellent if you have a small child
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  • Stayed November 2013, traveled with family
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Helpful?
5 Thank Howard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Swindon, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 12, 2013 via mobile

This is a typical holiday resort but pretty much everything is a really good standard. We stayed in a two bedroom appt and this was fab. The food albeit a bit canteen style was varied and tasty. If you have kids, they will love it. My son made a zillion friends. We made some lovely friends too. Enjoy!

  • Stayed August 2013
    • Value
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Helpful?
2 Thank Clarehaines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 12, 2013

Spent a week in this hotel the end of November. Lovely and clean, Rooms are nice and spacious with a walk in closet and a safe. food is lovely and the grounds are all kept spotless. Staff all very friendly and helpful. No complaints - except the mentality of some of the guests on the All Inclusive package that adopt the attitude "I paid for it, I'm having it"!! Shame really to see so many greedy people who then end up leaving half of it. Good value for money, would be happy to go back.

  • Stayed November 2013, traveled with family
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Helpful?
4 Thank 301sharonM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantis2punto0, Guest Relations Manager at Suite Hotel Atlantis Fuerteventura Resort, responded to this review, December 15, 2013
Dear Guest,

Thank you very much for your review. We at Suite Hotel Atlantis Fuerteventura Resort are glad you had a lovely holiday at our hotel.

Your compliments on our rooms – all officially designated suites, with a separate, spacious sleeping and living area, with daily maid service – and our 3 restaurants with a variety of themes and a choice for everyone, are well appreciated.

Being your hosts again would be great joy.

Best Regards,
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedford, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 12, 2013

Rooms....OK but run down....Food is good although served cold from standing....the dining room is disorganised chaos and noisy....staff unfriendly....no organisation ie: salads on one side of this huge area and the dressings on the other.....difficult to get a salt cellar never mind one that works..small things.....but it matters.....The huge complex is split up I was Premium "all Inclusive" that has a gated area....the keys constantly fail having to return to reception frequently....The sitting room provided by the pool in the premium area is like and old people home....dark and dreary.....Mind you the girl heading the pool bar is English and does a fantastic job....I am a Spanish speaker....talking to the staff in the dining room was very interesting....they could not care less....the noise of throwing knives and forks, plates around puts you off your food....The place is run down ,,shabby and things like the TV in your room are not worth switching on....I complained and the attitude is...."It is what it is" ! The reception staff are good however they can only pass complaints on....Internet...1 Euro for ten minutes...?
Would I recommend it....If you like Butlins you will like this hotel....so many other complaints but to exhausting to post...It lacks any "Finesse" and you feel like being in an open prison...!

Room Tip: away from the road and the noisy staff and buses dropping people off
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  • Stayed December 2013, traveled solo
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Helpful?
4 Thank GeorgGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, United Kingdom
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed December 10, 2013

We returned on the 7th Dec after a wonderful week at this hotel. Thanks to all the reviewers on Tripadvisor- it helped with our choice! We had a junior suite room 5119, and our terrace looked onto the "adult only" pool by the spa. Were not too overlooked as there are trees and shrubs outside. Room itself was more than big enough and there is also a walk in wardrobe, with plenty of space to store cases. Bed was comfy and bathroom big with shower gel, etc, provided. Sofa, chair and tv, also a desk and chair in sitting area. Room kept spotlessly clean. There is a fridge, but nothing in it! Did query this and we were given a bottle of water, but that was the only one. The safe is a 30E deposit, and 2.50E a day charge.
Meals are of a buffet type in the main restaurant, and we found the food to be varied and good. There was lots of choices, meat, fish, salads, soups and plenty of choice for dessert! You are also able to book the theme restaurants, Spanish and Asian. We ate in both and enjoyed both meals.
The grounds are well tended and the complex well spaced out, it never felt crowded. There is an Animation team who are full of enthusiasm, there seemed plenty to do for children. Entertainment is also provided in the evening at a small theatre by main restaurant, Shakespeare will never be the same again after having seen the animations teams version of Romeo and Juliet!
Staff are friendly and helpful, no complaints at all there. It seemed very strange to watch the staff putting up Christmas trees and decorations as we wandered round I t-shirts and shorts!
Couple of moans about the place. At previous hotels we have stayed at on an all inclusive package, packed lunches were provided free of charge, here you have to pay. No soft drinks or water (except for one bottle first night), in the fridge.
Last moan, the pools. My God I have never swam in so cold a pool! The two we tried, were absolutely freezing. The pool by the spa especially. It looks beautiful, and you wonder why no one is swimming and then you dip your foot in and find out why!
Hotel is on the edge of Corralejo, so its approx. 20-30 min walk to town, but you can walk by the beach and we found it a nice stroll.
We hired a car in order to see the island. The roads are good, signposting generally good. The amazing scenery on the road from La Pared in the south to Betancuria is worth the journey. Get out there and explore!
We had a very enjoyable holiday. My husband had a birthday while we were there, and although we didn't inform any of the staff ( you can arrange for wine, fruit etc), there was a letter under our door from the hotel team wishing him a Happy Birthday. Nice touch I thought.
If we ever go back to Fuerteventura, we would be more than happy to return to this hotel

Room Tip: We asked for a quiet room. Our room 5119 had a terrace overlooking the pool by the spa. It was shade...
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  • Stayed December 2013, traveled as a couple
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Helpful?
4 Thank Shelagh H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantis2punto0, Guest Relations Manager at Suite Hotel Atlantis Fuerteventura Resort, responded to this review, December 15, 2013
Dear Guest,

Thank you very much for sharing your experience with us and with your fellow travellers on Tripadvisor. Your compliments are heartwarming, and your comments very helpful.

We are delighted to learn that you enjoyed your stay at our hotel. It’s great you were satisfied with your room – even the smallest one, the Junior Suite, proudly boasts a spacious bedroom, a large living room with a sofa-bed, coffee-table, desk and chair, a walk-in wardrobe and a fully equipped bathroom. But quality and variety are our top priorities in our three restaurants as well; good you made the most of this. And we hope you joined in on some of the range of programmes our entertainment team offers for adults as well as children – together and seperately.

As for your kind comments regarding the pool temperature, I regret you weren’t advised well. 4 out of our 7 pools are heated all winter-long.

We hope we’ll have a chance to welcome you back in the near future, perhaps as a guest of our Premium Club. This is a new adult-only area we have recently opened up, complete with its own pool, bar and Premium Lounge. The Premium rooms also offer a number of amenities, such as the kitchenette with coffee and tea facilities, or the fridge filled with a welcome pack of drinks.

Thank you again for your comments and compliments to all our staff from the gardeners to the animators, they will be passed on. We are looking forward to seeing you again!

Best regards,
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
merseyside
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed December 7, 2013

we have just arrive back after staying here for 1 week nov 27th-3rd dec my husband and myself... rooms really big and roomy walk in wardrobe and large safe.. fridge and all kept spoltless clean ..stayed in adult only section which had few perks al a carte 4 times a week...own private bar.and full mini fridge 4 beers 2 cokes 2 orange fanta 2 lemon fanta.2 soda water 2 tonic water large bottle water all for free restock at small charge.. groun was beautiful and well maintained..staff very very friendly and always happy to speak to you or help you...food really really good. from buffet restraunt/snack&sandwich bar like mini subway/to the 2 al a carte will defo go back to hotel as such great atmosphere well done suites atlantis

Room Tip: worth paying for upgraded adult only close to everything and private pool bar
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  • Stayed November 2013, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank w0mble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantis2punto0, Guest Service Manager at Suite Hotel Atlantis Fuerteventura Resort, responded to this review, December 12, 2013
Dear Guest,

Thank you very much for sharing your experience with us and with the future travellers here on Tripadvisor. We at Suite Hotel Atlantis Fuerteventura Resort are delighted to learn you had a great stay at our hotel.

Beyond your compliments on our restaurants and staff, we are especially glad to read a description of such a good experience in our brand new Premium Club. This adults-only area, seperated within the 65000 square metre hotel site with gates, is equipped with its own pool, poolside bar and Premium Lounge. Around the area, a range of services are there to facilitate a full relaxation for its guests, such as unlimited and on-the-spot reservation for the theme restaurants, show cooking and cocktail shows several times a week, as well as the daily world press and computers with internet access available in the Lounge. The Premium Club offers Superior Junior Suites, each complete with its own kitchenette, coffee and tea facilities, minibar, to mention but a few of the VIP amenities. It is indeed heartwarming to learn that the hard work put into the establishment of this area has been fruitful.

Thank you again for your review. We are looking forward to welcoming you back in the near future !

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
derbyshire
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed December 4, 2013

I stayed here for a week with my husband in November and found it to be really pleasant. I booked it as a last minute deal and after reading some really bad reviews it left me thinking oh my god what have I done. Please do not be put off by bad reviews. I am a really fussy person and I can honestly say there is nothing bad at this place at all. It is set in beautiful gardens which are really well maintained and the staff work really hard. The entertainment staff are brill working round the clock to keep everyone happy the cleaning staff are excellent keeping your rooms spotlessly clean and the restaurant staff never stop. Overall this is a lovely place to stay and I would definitely consider coming back. Best piece of advice I could give is to ignore all of the negative reviews. Thanks to everyone there for making my stay so pleasant.

Room Tip: All rooms are good as they are only on 2 levels and set in beautiful gardens.
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  • Stayed November 2013, traveled as a couple
    • Value
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Helpful?
4 Thank julie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantis2punto0, Guest Service Manager at Suite Hotel Atlantis Fuerteventura Resort, responded to this review, December 12, 2013
Dear Guest,
Thanks to you for staying with us. It’s really great to hear that our hard work has been fruitful: you had a wonderful time at the Suite Hotel Atlantis Fuerteventura.
We strive to make all our guests perfectly happy, however long they are staying, whatever their age and whoever they are travelling with. Therefore, we offer a range of children´s programmes and facilities, including two kids’ pools, a Mini Club with animation and a Mini Disco every night, as well as a large playground on site. But we do not forget about couples, either: our Premium Club is a gated area within the hotel for adults’ only, complete with its own pool, bar and Premium Lounge. Yet there are many adults’ only facilities beyond the Premium Club, too: an adults’ only pool, our Spa and gym, and the El Dorado Rock Café, to mention but a few. Our animation team also offers an extensive programme for adults and children, together and separately, during the day and at night.
Your compliments are well appreciated.
We are looking forward to being your hosts again.
Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Suite Hotel Atlantis Fuerteventura Resort

Property: Suite Hotel Atlantis Fuerteventura Resort
Address: Calle las Dunas, 35660 Corralejo, La Oliva, Fuerteventura, Spain
Location: Spain > Canary Islands > Fuerteventura > La Oliva > Corralejo
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Corralejo
#4 Spa Hotel in Corralejo
#9 On the Beach Hotel in Corralejo
#9 Family Hotel in Corralejo
#10 Romantic Hotel in Corralejo
#10 Luxury Hotel in Corralejo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Suite Hotel Atlantis Fuerteventura Resort 4*
Number of rooms: 383
Official Description (provided by the hotel):
This all-inclusive resort with 65.000m2 is located 50 meters from the beach, on Fuerteventura's north coast. It offers 7 swimming pools, a "Wellness Center", fitness centre and large suites with private balconies. WIFI free of charge in whole hotel. The suites are restyled and newly decorated. The Suite Hotel Atlantis Fuerteventura Resort has 4 restaurants, the varied and comprehensive buffet-restaurant "Gaudí", the new Spanish restaurant "Atrium", the "Rambutan: Asian & Veggie", Asian and vegetarian fusion cuisine and the new "La Scala", exclusive for "Adults Only Premium Club" guests. There are also 6 bars, such as a cocktail bar, a poolside snack bar and a disco. The younger guests will love the Atlantini Mini Club (for ages 4-12) and Kids Club (7-12) as well as the playground and pool fun and games. “Atlantis Teen Lounge”, a dedicated space where the young people can have fun and meet new friends, play consoles like the X Box or Play Station, cinema, reading or chatting. The Suite Hotel Atlantis Fuerteventura Resort's leisure facilities include an amphitheatre and the hotel offers a wide range of activities and animation during all the day. There is also a beach club, the "Water Sports Experience" and a supermarket on site. The hotel offers a free shuttle service to the beaches. ADULT ONLY PREMIUM CLUB: The Suite Hotel Atlantis Fuerteventura Resort offers an exclusive area "Adults Only older than 16 years old", with great facilities and a first class service. New in Premium Club: exclusive area with solarium and Chill Out with Balinese beds and deluxe sun loungers. ... more   less 
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Also Known As:
Suite Atlantis Fuerteventura Resort Be Live Hotel Corralejo
Atlantis Fuerteventura Resort Suite Hotel
Suite Hotel Atlantis Fuerteventura Resort Corralejo

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