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“Las Marismas Apartments”

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Las Marismas de Corralejo
Ranked #12 of 46 Hotels in Corralejo
Certificate of Excellence
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Las Marismas Apartments”
3 of 5 bubbles Reviewed November 12, 2012

This Hotel is seriously understaffed and as such this affects everything , it is only to the credit of the staff there that the hotel satisfies on any level at all.
Rarely have I seen a group of people work so hard and remain on the whole happy to do so.
There is entertainment 4 nights a week that closes at 10pm then apart from a couple of pool tables(2 euro a go) there is nothing going on,We were looking for a hotel based holiday but shear boredom forced us to look elsewhere for our entertainment , luckily for us Corralejo was on the doorstep and we had 3 wonderful evenings in this lovely resort.
The main bar in the evening is staffed by 1 Person serving both sides of the bar and collecting glasses , waiting 10 to 15 mins for a drink during busy times became the norm

We soon found out that despite paying in excess of £3000 for our "all inclusive " holiday
we had to pay for ice creams from the poolside bar !!!
Unbranded ice cream was only available as part of the all inclusive during meal times and only in the restaurant bar, apparently the hotel was unable to transport the unbranded ice cream to the pool bar ??

The room we had was very nice , 2nd story with a poolside view, kept very clean
by a maid service that called 5 times a week, The towels are changed 3 times a week
which can be a struggle to get by on , although there was a couple of occasions where a couple of towels obviously needed changing and were not .
For some reason the maid always left the balcony door unlocked dont know why ?? but look out for this.

Summing up , Nice Hotel and rooms ,no air con ,Great Staff but not enough of them , poor all inclusive offering , Poor entertainment and activities.
Book self catering or half board and enjoy Corralejo
First choice described this hotel as all inclusive but the majority of guests were pay as you go customers,There were signs everywhere telling you what you could have and what you couldnt , mainly what you couldnt, Being all inclusive at this hotel made us feel like 2nd class citizens!!

Room Tip: 2nd story poolside view were very nice , flat screen tv(2 english channels) and hairdryer included...
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mark T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,018 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (422)
Date | Rating
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  • Dutch first
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English first
Shrewsbury, United Kingdom
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed November 7, 2012

Very nice place to stay the rooms are excellent. Did not bother us no air con in room. The baby pool is one of the nicest we have seen and the kids club is enclosed just a short way from it, enableing you to sunbathe while the kids play and you can keep an eye on them. The all inclusive is very poor compared to other hotels we have stayed at all inclusive. Not enough choice but what is availiable is nice quality. Drinks were OK not the best. All in all a nice clean complex, it is a good 10 min walk to the centre though. A big plus was they let us keep our room as we had a night flight at no extra charge which made a big difference to our last day.

Room Tip: Email hotel with your request, we did and were given a ground floor room close to the baby pool.
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  • Stayed October 2012, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank 572mia23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crewe, England, United Kingdom
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed November 6, 2012

We arrived on the 17 Oct 12. 2 Adults and 4 children age range 4-13. Reception staff very helpful and polite, we arrived on a late flight and they had a picnic ready for us on arrival. We requested a ground floor, pool view room and that is what we got. Rooms were spotless and cleaned every other day. We were given connecting rooms and had loads of room. We booked all inclusive and we definitely good value for money. There was plenty selection at each meal time, with the chef cooking infront of you every night. Pool area was spotless and plenty of sun loungers are available. Entertainment was on for 5 out of 7 nights, kids mini disco, singers, magicians, bands etc. Baku water was included in are holiday price, we spent 2 days there and it was really good. Yes you have hire the rings at 4 euro's and 5 deposit but you don't have to if you are willing to wait for a free one. Overall very enjoyable holiday and can't wait to come back xxx

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lindsay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaxiH, at Las Marismas de Corralejo, responded to this review, November 26, 2012
Dear family, thank you for your lovely comments. We are happy to know that you had a fantastic stay and would be glad to welcome you back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed November 4, 2012

When we arrived on 20th October we were greeted by a very unfriendly and unhelpful receptionist. This continued for the whole of our 2 weeks stay.
Our apartment was a very nice size and kept very clean. It was very quiet for the first few days until the nightclub opened on the Thursday until the Saturday. The music started around 1am until 4am. The apartments would benefit from air conditioning as it was very hot at night. We needed to keep the doors open slightly and one night a cat decided to take up residence in there. Breakfasr t was not too bad neither were the cold dishes. The hot food on offer was was mostly not nice at all and offered very little selection. When we booked our holiday unlimited acces to the water park was included but later withdrawn but it was honoured for us. We only went once and were very disappointed. There were not many rides and a lot were not working. The pool bar and bar staff were very good. However the waiters seemed rushed off their feet. We were told we had to pay 10 euro per pool towel deposit. What we were not told it would cost ue 1 euro per towel to change them each time. The pool areas were kept very clean. Also the same could be said for all the public areas. If I were to recommend anybody to stay here it would be on a self catering or bed and breakfast basis only. There are plenty of reasonably priced restaurants a short walk away. They offer a good variety of food. This experience has put us off of going all inclusive again.

Room Tip: Make sure your room is not near the road.
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trish2909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed November 3, 2012

On arriving at the hotel we were greeted by a very rude, unhelpful & unfriendly receptionist which lasted the whole two weeks of our stay, the other staff were completely friendly and helpful. Our apartment was very roomy & kept immaculately clean. The swimming pools also were regularly cleaned. We were all inclusive which since staying at the hotel has put us off ever again doing it, the food was OK for breakfast & lunch but evening meals totally disgusting, so bad in fact we ate out several times. The holiday was somewhat spolit by a nightclub / rave going on up the road in a dome from Thursday night through to Sat which started at 1am and finished between 4/5am. The location of the hotel was brilliant, a short walk away was plenty of shops & restaurants. Rooms could do with some air con as was still very hot in the night.

Room Tip: I would strongly advise not going all inclusive
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michelle v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaxiH, at Las Marismas de Corralejo, responded to this review, November 26, 2012
Thanks for your honest words. On behalf of the management, we apologize for the potentially unfriendly treatment by one of our receptionists. Please, be assured that we will remind our employees that all of our guests has to be treated in the most friendly way.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colchester
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed November 2, 2012

Just got back from 2 weeks all inclusive at las mirasmas. Reception very friendly and helpful. Appartment very clean, maid every other day, linen changed twice a week towels every 2/3 days. However we did find a cockroach one night. Pool towels available.
Food not bad but usual mass catering type food which did get a bit monotonous after a while. However, we could always find something to eat. Two things that would have improved my lunch and dinner would have been availability of cold meat to go with the salad and crackers for the cheese. They did have cold meat at breakfast why not at other meal times. One other blip in the restaurant staff slow to replace glasses and bowls at times.
Pity about the entertainment, no animation team, no entertainment at all on Saturday night.

Room Tip: Room 2252 very quiet but overlooking the road and no sun. Ask for a room high up overlooking the poo...
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pipColchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaxiH, Secretaria Dirección at Las Marismas de Corralejo, responded to this review, November 26, 2012
Thanks for valuate your stay. We are sure your comments will help other clients in their selection.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 1, 2012

I am a very picky person when it comes to hotels. I can not fault my stay, one thing there is no a/c in the rooms, So it could be hot in the summer ? The kids club was good food ok nice and clean pools

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank scott r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Las Marismas de Corralejo

Property: Las Marismas de Corralejo
Address: c/ Huriamen, 35660 Corralejo, La Oliva, Fuerteventura, Spain
Location: Spain > Canary Islands > Fuerteventura > La Oliva > Corralejo
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Corralejo
#8 Family Hotel in Corralejo
#8 Romantic Hotel in Corralejo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Las Marismas de Corralejo 3*
Number of rooms: 232
Official Description (provided by the hotel):
Las Marismas de Corralejo, enjoy the luminous apartments, with spacious terraces and balconies, as well as the Canarian and International food we offer in our restaurant. Enjoy our spectacular pools, all surrounded by beautiful gardens that imitate different elements of the landscape of Fuerteventura. ... more   less 
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Also Known As:
Las Marismas De Corralejo Hotel Corralejo
Las Marismas De Hotel Corralejo
Marismas Corralejo
Corralejo Las Marismas De
Las Marismas De Corralejo Fuerteventura

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