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Reviewed December 2, 2012

Arrived at the hotel about 3.30 missing lunch by half an hour. Reception staff friendly and efficient, informing about the snack bar being available by the pool bar. Having a car meant a quicker journey from the airport, without, the time could have been nearer 6.00, in time for dinner.
The hotel is (in their speak) 36kms from the airport which takes between 20-30 mins by car.
The road is a straight run, Corralejo being signposted clearly en-route. (Fv-2) After passing the 'Riu' hotel it's the first exit off the roundabout then straight over the next. You pass the complex on your left. So it's up to the next roundabout and come back on the other side (there's a central reservation ) Parking is just before the hotel but you can offload your luggage at the entrance.
The room was large and clean with kettle,fridge and yes a .......telly. Ha, 2 free channels, both German. Or spend 27 euros and you could watch all the rubbish you can at home. (Get out, see the resort and the local culture).Bathroom is clean, bright and well maintained with bath and shower, large mirrors, and large surface around sink. Rooms have single beds, with spare pillows and blankets in the wardrobe. Sofa bed with pull out bed underneath is in the lounge. There is also a table, armchair, plastic table with four chairs, and sideboard housing the fridge. All staff were very friendly and polite, responding to politeness despite being overworked. Comments on litter, could be resolved by people clearing up after themselves, as stated could be more staff but those working did so very well. Just because you are on holiday does not give the right to act like a slob.
As usual, two drinks per person, in rather small plastic cups, but this doesn't mean you can't go up again and again (unfortunately, this could be seen as the only exercise some people get on holiday). As mentioned, having a car enables you to see more of the island and other resorts including Costa Calma, and Caleta De Fuste, and as far south as Morro, which, due to the location of the roads, can be quite a trek. Inland, there is La Oliva, some caves, and further down towards Costa Calma, there is Oasis Park, a large zoo with camel rides, a cactus garden and a large garden centre and market. Caleta De Fuste has a good selection of shops and restaurants, and just before you get there, not far after the airport, look out for 'Ikea' there is great selection of Chinese shops next door. The souvenirs here are cheaper than in any of the resorts and are of the same quality. Gold car rental is based here, while not far from airport it could take (and has!) up to an hour to get there with their small minibus.Use an airport based firm.!!
Back to the hotel, there are books in reception left by travellers, and these are in various languages, including English and German. Feel free to swap, we did! There are several cats at the complex and they are friendly, but all Spanish resorts have them. If you don't bother them, they won't bother you. The pool area was cleaned daily, as was the dining area and entertainment lounge. Entertainment during the day was by the Thomas Cook team, who tried their best to get people involved without force, however the evening after some form of kids club until at least 9:30, there was then the usual bingo, then the team tried to entertain the adults. At least there was couple of outside acts , 'Michael' who does a tour of all the resorts, (he's Spanish but wants to be a Jamaican), and the 'Lone Wolf magic show' an act with a very long introduction in 4 languages that could have been improved by it's removal. The sound system in the hall is not great and you struggle to hear what the team are saying. Stage monitor speakers required.
On site maintenance is being addressed as torrential rain during the week caused flooding to the pool area!, the entertainment hall, and several ground floor rooms. Lifeguard was always on duty and assisted in cleaning and maintenance, but did not compromise his position.
Maid service was daily, she spoke no English, but does her best to be friendly. Sheets were changed once during the week and towels changed twice. This is more than adequate, somehow I think people don't change them this often at home!
The traders in the strip can be haggled with as they would rather sell you something than not. There is a centro commercial just across the road, with a 'Hiperdino' supermarket and some designer shops. It also plays host to a Saturday morning flea market. There is also a large market just up the road from Baku waterpark. Lots of nice things that are not expensive. The main high street is left out of the hotel, 5 mins to the roundabout at the top next to the beach shop, turn right here and keep walking! Try some of the side streets, there are more shops and cafes down these. A friendly bar next to the scenic train, look for the 'sirens' restaurant. 'The Point' is great, 2 large beers for 5 euro.
The food was well presented and a good choice. Should be something for most people if not then maybe you shouldn't go all inclusive or go on foreign holidays. Be adventurous and try something that does not come in waxed paper with the option of 'do you want fries with that'.
Some nights are themed, Local, Mexican ,Chinese,etc.
All meals are buffet style, so try a sample then go for more if you like it. Some pile their plate then leave it Clearing your own table helps the staff when busy, not hard when you have to get up to get more beer and are passing the trolleys. As for beer, it's the local 'Tropical' available meal times (not brekkies) from a help yourself area at the back of restaurant, also wine fizzy pop, tea, coffee Fruit juices.
Most of the hotel staff understand English if you don't use slang or speak too fast or see one of the reps if there is any problems
Rooms get warm as there is no air con, fans are available for a fee, best for downstairs rooms, upper rooms, leave patio door open during night. No problem with leaving personal items in room, nothing was touched.
Telly addicts allow 27 euros. Foodies, try it, And no fries with that !

Room Tip: Block B C D are away from possible noise from pool and entertainment. Most rooms are shaded by palms or other blocks varying times during day
  • Stayed: November 2012, traveled as a couple
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3  Thank EssexGrumpy34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2012

We stayed at the Oasis Village from 21st Nov - 1st December 2012, a party of 2 adults, a 3yr old and an infant.
First of all I feel I must mention the Summer 2012 Thomas Cook entertainment team (Bryony, Melissa, Scott, Alex and Sarah) who entertained us for the majority of our stay, they were absolutely fantastic with the children and made everyone feel really welcome, they are a credit to Thomas Cook! 2 days before we left the Winter team took over (Alex, Alise, Jase and Michelle) who were again absolutely famtastic and we wish them all the best of luck!
The hotel rooms/apartments are spacious and very clean. The bedroom has twin beds, and the living room has a sofa bed with a pull out bed underneath.
The majority of rooms are set in gardens with palm trees etc and have very large balconies/terraces.
If anyone has mobility problems I'd recommend requesting rooms 1101-1105 as they are at pool level and right next to the restaurant and bar or a low floor on A block. Rooms In B,C,D blocks are uphill from the pool/bar/restaurant so may not be as convenient for people with mobility problems.
The main pool closest to reception is climatised so is generally much warmer than the other pool and the childrens pool, all pools are salt water.
The only part we have a slight gripe about was the food, there was a fairly limited selection of food and to say it is a family hotel there was even less choice of food for the children. Having said that the food that we did eat was fine and we had no real cause to complain.
As said on someone elses review they could benefit from some more staff particularly in the bar at night time, at one stage there were 16 people waiting to be served by one bar man.
Overall we had a good holiday at the Oasis Village and I would return.

Room Tip: Some rooms on A and B block face out on to the road so C or D block may be a better option for families. Rooms 1101-1105 are best for people with mobility problems or people who want to be on the flat and right next door to the entertainment/restaurant but can get noisy due to the location.
  • Stayed: November 2012, traveled with family
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1  Thank Traceya84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2012

Stayed here between the 10 - 17 November and what we were looking for was a bit of late autumn sunshine coupled with a nice relaxing holiday in a good complex. Other than the weather we had the rest in spades. We arrived late after a 5 hour delay but the hotel handed us a packed meal as the restaurant was closed, a nice touch. It was really quiet during our stay which meant that there were never any queues at meal times with the food area at the pool bar visitied every day during our stay. The rooms were spacious and clean with a large balcony. The quality of the meals was very good, there were loads of choices and the Canary themed night was a particular highlight. The main "strip" was only a short walk away and there were plenty of bars and restuarants if you fancied a change of scenery. The staff were really friendly and helpful and the entertainers worked really hard to keep every one entertained. I would certainly come here again.

  • Stayed: November 2012, traveled as a couple
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Thank Peasyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2012

Stayed for a week from 21st Nov - 28th all inclusive. The hotels apartments were clean & spacious. The grounds were too. Even had resident cats that were cared for. The entertainment poolside all day was good, although the night entertainment started at 10pm which was a bit late, my 2 neices were fast aslepp by then. The food was brilliant, something different every day. All the staff were polite & approachable & spoke /understood good english. Corralejo itself is a lovely resort. Clean, not crowded & was full of street vendors when we were there. Some fantastic bargains in the shops too. The good night spots are the Retro Bar, Cherry Tree for eating out.

Room Tip: Block D if you have children, its quieter
  • Stayed: November 2012, traveled with family
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1  Thank MariaFawcett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 26, 2012

Stayed here 16th to 23rd November 2012 and have to say I had my doubts after reading tripadvisor but luckily I have a view that everyone has different views and opinions, We booked a late deal exactly 1 week before we went so got a good price for 2 adults and 2 children......
We arrived at 12.30pm and the hotel checked us in straight away although we were aware that check in was from 2pm and previously working in hotels I totally understand this, receptionist was lovely checked us in straight away I did ask for a pool view on arrival if any available but none were which I have to say I was glad about after seeing the pool view rooms (very very close) we had a room in B Block ground floor, lovely and clean always and very large compared to anywhere else we have stayed, The balcony/garden was huge and gardens very well lokked after. 3 pools 1 kids pool and 2 big, both saltwater never been to a hotel with saltwater before as I tend not too but I didn't realise this at the time of the booking otherwise I probably wouldn't have booked however, after a day of getting use to it it never became a problem my kids were in the pool 10-4 everyday....1 pool nearest to dining room was heated which was perfect esp in Nov.
Thomas cook reps???? Well were do I start?? Absolutly fab all of them my 2 children 7yr & 9yr were entertained daily from 11am with day time activities going all the way through to 9pm kids club 8-9pm was fantastic even I was eager to join in, they were amazing & do their job very very well, Well Done :-)
Food, well was the only downside to the holiday although we have had worse, Always something to eat, had a mexican night with fijatas which were nice, indian night with curry etc Pool side snacks also available, the main reason we went all inclusive is cos of the kids for drinks etc so well had our moneys worth, our 9yr old is a very fussy eater back home and we was worried about this but she was alwyas full which shocked us.
Corralejo was 5min walk, out of the hotel turn left at the roundabout turn right then ur on the main strip, very busy & lively, we got a taxi on the 2nd night to the end of the strip cost 2.50euros from hotel and we walked back taking in all the shops,bars and resturants very good if you want to go out of the hotel. The beach (well there's a few) Main beach near the harbour is at the end of the strip 20-25min walk (or 2.50euro in taxi) although if you come out of the hotel and turn right when you get to the dino mercado turn left down the side of it and that takes u to a short cut to the other end of the beach we went both, both stunning beaches (not black sand as we thought it was) lovely sand & nice beach bar if you want something to eat or drink......We as a family loved this holiday as we like to stay close by to the busy streets cos we soon get bored in the hotel all day so nice and close for a daily stroll, would defo go back to Corralejo and we would stay in Oasis Village.....Very nice holiday :-)

  • Stayed: November 2012, traveled with family
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1  Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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