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“Positive experience”

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Hotel Atlantis Dunapark
Ranked #25 of 45 Hotels in Corralejo
Tjome, Norway
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Positive experience”
Reviewed January 9, 2013

Positive:
* Everybody who worked there where helpful and cheerfull
* Perfect location
* Clean
* Good size on room and balcony

Negative
* Some cracked tiles and a bit old carpets in the halls
* A bit shady in pool area
* Smell in some halls

Room Tip: Second floor around pool area has most sun. Street view is noisy, but with afternoon sun.
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bars_bgo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantis2punto0, Director General at Hotel Atlantis Dunapark, responded to this review, January 16, 2013
Dear Guest,

Thank you for your feedback in Tripadvisor regarding your recent stay with us. It’s a pleasure to read that you enjoyed the accommodation, the cleanliness as well as the friendly staff and the location of the Hotel Atlantis Dunapark. On the other hand we take note of your suggestions. We would be honoured to welcoming you back again on the island of Fuerteventura and in our hotel.

Kindest regards,
Sonia Ramos
General Manager
Hotel Atlantis Dunapark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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554 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (171)
Date | Rating
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  • English first
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English first
manchester
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 6, 2013

we stayed at hotel for xmas and new year,had a lovely time,very close to beach,and the main area of corralejo,staff very pleasant,rooms very clean,i requested pool area ground floor which we got,the food excellant,plenty of choice at breakfast and evening meals,we will defiantly be returning to this hotel..

Room Tip: request pool area,you do pay a little more,but far quieter
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank poppyella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantis2punto0, Director General at Hotel Atlantis Dunapark, responded to this review, January 9, 2013
Dear guest,

Thank you for your kind words about your recent stay with us. It’s a pleasure to read that you relished our installations and that the staff and the gastronomy lived up to your expectations. We are already looking forward to welcoming you again at the Hotel Atlantis Dunapark.

Kindest regards,
Sonia Ramos
General Manager
Hotel Atlantis Dunapark.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 3, 2013

This feels like one of the earliest of the resort-style hotels in the area and has not had much upkeep since it was built. There are parts where the smell of rot and decay is overpowering. The best thing I can say about it is that the rooms are quite large. Also, its fairly close to a couple of Brit-oriented sports bars, if you're into the footie and can't live without it for a holiday. Also close to the beach. But the dining facilities are 1970s style buffet, and the decor... well, orange has had its day.

I wanted to make use of the gym during my short stay... no luck - it was closed because it had been flooded.

Overall, for the same amount of money, you can do far better in Corralejo.

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stuart411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantis2punto0, Director General at Hotel Atlantis Dunapark, responded to this review, January 9, 2013
Dear Guest,

Thank you for your comments in Tripadvisor. We are happy to know that you enjoyed the rooms at the Hotel Atlantis Dunapark and the central location of our hotel. On the other hand, we are sorry to read, that you could not enjoy the gym during your holidays, due to due to reasons beyond our control. If you would have mentioned your problem at the reception, you had got the chance to go to one of our other gyms in our Hotel Group. We would be pleased to welcoming you again in our hotel and to satisfy you completely with our services.

Kindest regards,
Sonia Ramos
General Manager
Hotel Atlantis Dunapark
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Travelers are raving about these Corralejo hotels

Liverpool, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 31, 2012

Medium sized "rustic" Hotel ideally located, near to beach, shops and bars for entertainment. Room allocated was poolside and had some sun during the day but mostly in the shade. Room cleaned daily. Pool was never busy and plenty of loungers available. Staff very pleasant, helpful and hard working.

Breakfast and evening meal buffet style, no gala christmas dinner which I expected for a 4 star hotel. All others Ive stayed in at Christmas had provided this.

Overall a nice stay and a great location. If looking for a more modern hotel for 4 star look at the Barcelo which is 5 minutes walk away and is adults only.

(Nothing to do with the hotel but one downside was the airport transfer, if you are prepared to sit on a coach for 2 hours for both inward and outward journeys then fine. If not then get a taxi (€45 approx each way) it should take 40 minutes.)

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lynneblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantis2punto0, Director General at Hotel Atlantis Dunapark, responded to this review, January 3, 2013
Dear guest,

Thank you for your feedback in Tripadvisor. We are very happy to read that you enjoyed your Christmas Holidays at the Hotel Atlantis Dunapark and especially appreciated the staff, the room and the gastronomy. At Christmas Eve our hotel serves a standard dinner. Our clients had the opportunity to upgrade in one of our other hotels to the Christmas Gala Dinner, which has an additional cost. We would like to inform you that our hotel offers a private transfer, which brings you directly from the airport to the hotel and return; you can book it directly on our website. It would be a pleasure to welcome you again at our hotel here in Fuerteventura. We wish you a Happy New Year.

Kindest regards,
Sonia Ramos
General Manager
Hotel Atlantis Dunapark
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Taby, Sweden
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed December 10, 2012

The hotel is not really a four star hotel as it needs general renovation.

We had a street room with evening music from the restaurant nearby but we considered it rather an entertainment then a problem. The pool area is very nice. We appreciated the food, both the breakfast and the dinner. The location is in the heart of Corralejo, close to all tourist attractions. There is a free bus to the beach but we never tried it. The cleaning is very good.

WiFi costs 7 euro a day or 25 a week but it is unusable during the day because of the poor link quality, somewhat better early in the morning and late in the evening. There are 12 TV channels, no film channel, Sky News and CNN are the only English channels. There is no place in the room to put the suitcase so we kept it on the floor throughout the stay. We asked the receptionist about this but the hotel apparently doesn't provide any suitcase stands. The safe is available in the room at extra charge. If you have a car, parking is probably a problem in the peak season; we had some problems in December. Parking is free everywhere in Fuerteventura.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tourist_from_Sweden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantis2punto0, Director General at Hotel Atlantis Dunapark, responded to this review, December 12, 2012
Dear guest,

Thank you for your comments in Tripadvisor. We are happy to know that you enjoyed the accommodation as well as the buffet restaurant during your stay at the Hotel Atlantis Dunapark. It would be a pleasure to welcoming you again in our hotel here in Fuerteventura.

Kindest regards,
Sonia Ramos
General Manager
Hotel Atlantis Dunapark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
england
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 23, 2012

Very central hotel ,staff are attentive ,friendly and nothing is too much trouble for them! The pool area is spotless and well catered for looks pretty. The street rooms are much smaller than pool view and and are opposite typical english bars and the taxi rank! would not like to be in this room in peak season!!However was not too bad with being the winter season. The decor is tired but still comfortable to stay in if you get a good price. Meals are buffet based,Breakfast selection is excellent for any tastes but if you are faddy eater for evening meals then it is still adequate but may need a different range of accompaniments to meat and fish dishes. Plenty of choice though if you enjoy varied food types! You have to pay for the safe @2.50 euros a day. Pool towels are free for a deposit of 15euros per towel.

Room Tip: Definately need a pool view for space and low noise level.
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bowky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantis2punto0, Director General at Hotel Atlantis Dunapark, responded to this review, December 12, 2012
Dear Guest,

We wish to thank you for your review published on Tripadvisor and are very delighted that you had a pleasure stay at the Hotel Atlantis Dunapark. Further, we are happy that you enjoyed the pool areas, the gastronomy and the central location of our hotel. We also thank you for your praise given to our staff and we are already looking forward to welcoming you again here in Fuerteventura.

Kindest regards,
Sonia Ramos
Gernal Manager
Hotel Atlantis Dunapark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Inverness, United Kingdom
Level Contributor
181 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed November 22, 2012

First the good points - excellent central location, large rooms and terraces, plenty of hot water, most staff appeared to be hard working. Good kids play area.
Now for the bad - We travelled with another couple and both rooms first allocated were of a 2 star standard, had a horrible smell (drains??), very unpleasant and door to terrace wouldn't lock. Very unhelpful receptionist on duty on first night. Handyman came to fix, fiddled with it, didn't fix it but told us not to worry, no trouble here. Appalling attitude, I want to sleep without worrying about intruders, why not just fix it? Both couples got moved to other rooms, which were of a better standard (3 star ish ). Again the door to our terrace wouldn't lock securely but we felt it was pointless to keep complaining. As it was on the 1st floor, no-one to one side and our friends on the other we thought we would just chance that we wouldn't have any intruders. Food quality is very poor - cold and congealed, very unappetising. There are many complaints in the reviews about the food, why is the hotel management not dealing with this. Hallway carpets are manky and in need of a good clean. All 4 of us were covered in beastie bites by the end of the holiday, suspect that both beds were infested in bugs - horrible. Other guests complained of ant infestations. I regularly post reviews on Trip Advisor and have never felt the need to post such a damning review. I cannot understand how this hotel has got good reviews, would strongly suggest that you take note of the accurate, negative reviews.

Room Tip: Check to see if the doors to the terraces actually lock or can be entered from outside!
See more room tips
  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tanya999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantis2punto0, Director General at Hotel Atlantis Dunapark, responded to this review, December 14, 2012
Dear guest,

Thank you for your comments about your stay at the Hotel Atlantis Dunapark. We are pleased to read that you enjoyed the location, the accommodation and the kids playing area. On the other hand, we are sorry to read that the food did not meet your expectations. Our biggest aim is to provide always a perfect service; therefore your comments will be taken into consideration.

Kindest regards,
Sonia Ramos
General Manager
Hotel Atlantis Dunapark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Atlantis Dunapark

Property: Hotel Atlantis Dunapark
Address: Calle Red, 1, 35660 Corralejo, La Oliva, Fuerteventura, Spain
Location: Spain > Canary Islands > Fuerteventura > La Oliva > Corralejo
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 On the Beach Hotel in Corralejo
#14 Luxury Hotel in Corralejo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Atlantis Dunapark 4*
Number of rooms: 79
Official Description (provided by the hotel):
Located just 50 metres from Fuerteventura’s Corralejo Beach, this adults-only hotel has an outdoor pool, tennis court and gym. All rooms are bright and spacious. Most rooms at the Atlantis Dunapark have views of the swimming pool or gardens. The air-conditioned rooms include a private balcony and satellite TV. Free WiFi is available throughout the hotel. The Dunapark’s buffet restaurant serves Mediterranean food. Guests can also enjoy drinks, snacks and cocktails in the poolside bar. ... more   less 
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Also Known As:
Atlantis Dunapark Be Live Hotel Corralejo
Atlantis Dunapark By Oasis Corralejo
Hotel Atlantis Dunapark Fuerteventura/Corralejo

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