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All reviews infinity pool premium block self catering no air con night bar shopping centre great holiday entertainment guy premium drinks the main strip min walk play park premium guests police station small kitchen plenty of choice plenty of sunbeds
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Reviewed January 27, 2017 via mobile

Just back from a week here all inclusive ..great hotel very clean, food superb ,staff brilliant ,Beer San Miguel happy days entertainment great wouldn't hesitate to go back here oh and didn't find anything wrong with the mixers for the drink as some people have stated all in all brilliant holiday

Date of stay: January 2017
Trip type: Traveled with friends
3  Thank Ian H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hermelindo, Director de Recepción at Playa Park Zensation, responded to this reviewResponded January 29, 2017

Dear Guest,

Thank you for your comments here on Tripadvisor.
It joys us to hear your had a great stay & we hope to welcome you again soon!

With kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 26, 2017

staff especially polite and helpful.food good and plenty of choice. entertainment could have been better and the all inclusive bar could have stayed open a bit later. will certainly return and recommend it to family and friends

Room tip: first floor rooms are quiter
Date of stay: January 2017
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank noleforan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hermelindo, Director de Recepción at Playa Park Zensation, responded to this reviewResponded January 29, 2017

Dear Guest,

Thank you for your kind words here on Tripadvisor.
We are delighted to hear that you have enjoyed your stay with us & hope we
may welcome you again sometime soon.

With kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 25, 2017

The hotels not bad, all staff are friendly and helpful. The pool and grounds are very nice.
Our room is in the main part of hotel and apparently been refurnished ? We have a kettle, iron and TV, we didn't hire the remote out for it as not much English on.
What I didn't like was the garden furniture in the restaurant, although I must say the food was very nice if only it was hot. I didn't like how the bar was laid out either with chairs in rows. Entertainment wasn't bad though and the chap who did it worked really hard.

Date of stay: January 2017
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank tangels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hermelindo, Director de Recepción at Playa Park Zensation, responded to this reviewResponded January 29, 2017

Dear Guest,

Thank you very much for your feedback.
Your thoughts and comments mean a lot to us as it helps us to keep up with the demands & wishes of our guests.

With kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 22, 2017 via mobile

Went for a bit of sunshine in January, initially was thinking there was a lot of grey hair around but it was that time of year, decided to enjoy it and it was a nice place, staff lovely and food was nice for a few days but repetitive so couldn't handle eating their the full wk. All inclusive was gd for drinks but cocktails where the quick ones that were all liquid, no ice, mojito etc. I would go back if it was cheap enough and not my main holiday. The entertainment, there was one entertainer who always tried his best and did well for being on his own but not much happening. The booked entertainment was so bad it was funny. You had no choice but to get drunk! The worst of all was the magic show, how long can someone entertain with a bit of magic rope? 30mins!! Then his strange assistant came out dressed as an old lady and just screeched with yet another bit of magic rope! The final straw was when she started making puppets with a light and her hands. They tried to make it entertaining by getting the Audience on stage but even that was cringe. It's sad when the audience are more enjoying to watch that the paid show. On a better noted the place was always clean, they tried with food but I stuck to salad and chips most days. The room had a strange smell but think it was just the humidity and the wicker furniture they had in apartment. Would go back so would recommend if you want clean and basic.

Date of stay: January 2017
Trip type: Traveled as a couple
2  Thank Vickicccc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hermelindo, Director de Recepción at Playa Park Zensation, responded to this reviewResponded January 29, 2017

Dear Guest,

Thank you ever so much for sharing your thoughts & comments here on Tripadvisor.
We are delighted to hear that have you enjoyed your stay with us.

With kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 21, 2017 via mobile

Just got back from 11 night holiday. Been twice now to the playa park and cannot fault this hotel.
The staff (all of them)..
Reception staff always happy to help..Carmello, Samba and Amadou the bar staff, are super efficient, polite, professional and always happy to help!
House drinks don't taste all the same as like in some all inclusive hotels....
All drinks are served in glasses and not 'crappy' plastic cups,
Simone from the animation team is wonderful with the children and adults alike. The entertainment is fun and there is something for everyone. Needless to say some nights we didn't venture into town....
There is also use of a gym that is well maintained and lots of different machines and 'free' weights to choose from,..
The food is plentiful and many choices as there are themed nights....
Rooms are clean and spacious. We stayed in an apartment last year, but this year in a room only... very modern and bright....
very clean bright rooms
I never write reviews but this hotel has to offer everyone something.
We are booking to come back for New Year!
Thank you Playa Park and looking forward to returning...

Date of stay: January 2017
Trip type: Traveled as a couple
1  Thank scallywagsEmma
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hermelindo, Director de Recepción at Playa Park Zensation, responded to this reviewResponded January 22, 2017

Dear Guest,

Many thanks for taking the time to share your thoughts & comments here on Tripadvisor.
Your feedback is most important to us.
We are happy to hear you have enjoyed your stay at Playa Park & we hope we may welcomeyou again someday soon.

With kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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