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All reviews sea view pillow menu las columnas indoor pool el mirador five star hotel turn down service beautiful hotel half board junior suite buffet restaurant a la carte restaurants steam room unfinished building great spa beach bar spa facilities
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Reviewed September 24, 2017 via mobile

This was a great hotel to stay in and it lived up to its 5 star rating. The staff are helpful and professional.

The beach is stunning and there are plenty of sun beds to go round. The pool area was a little loud with kids as it was high season so we relaxed mainly on the beach. The beach has at least two lifeguards on duty. I would suggest talking to the lifeguards before swimming in the sea as the sea wasn't always calm and swelled unexpectedly at times.

The rooms are nice and I would suggest paying extra for a balcony with a sea view. It was a pleasure sitting out watching the sea first thing in the morning.

The hotel was at all times spotlessly clean and tidy.

Breakfast is served as a buffet with a chef on hand to cook eggs. The food was outstanding. It was difficult to pick between which style of breakfast to opt for. The croissants were the best I've ever had. Only disappointment was that you couldn't get a decent coffee. I'm not sure whether it's the milk they use but really missed a decent coffee. I am fussy over my coffee though! Some of the superior rooms have a Nespresso machine which is good.

The hotel does have a dress code after 6pm. Trousers and shirts for men and 'elegant' for women- not sure I pulled 'elegant' off during the stay but I did my best! People did seem to adhere to the dress code and got quite dressed up in the evening which was really nice. No flip flops / beachwear etc.

I would highly recommend this hotel. As soon as I got home I went straight online to book for next year which is something I don't usually do but I felt thoroughly refreshed staying here.

Date of stay: August 2017
Trip type: Traveled as a couple
5  Thank emms29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantis2punto0, Director General at Gran Hotel Atlantis Bahia Real, responded to this reviewResponded November 17, 2017

Appreciated customer,

Thank you for taking the time to write such a complimentary review on your recent stay with us at the Gran Hotel Atlantis Bahía Real.
To receive a top notch comment such as this makes us proud of the work we do and happy that our customers view us to such standards.
Our staff is renowed for being friendly and attentive, anticipating our guests neccesities whereas possible, your comments reflect that this was the case and we are glad about it.Our hotel has two lifeguards on duty, one in the pool area and another one on the beach.
Coco Beach in front of the hotel holds the blue flag, which is only granted to the beaches with best installations and services. We recommend to consult the weather forecast and tides and to always follow the lifeguards indications as they can give good adivce for safety.
Fuerteventura enjoys an all year round mild climate with the ocassional wind and strong tides, but most of the time the beach is a bliss for swimming and chillin'.
We aim to enrich the stay of our clients with a surprising variety of local and international delicacies. We think that the culinary part of your vacation contributes a lot in terms of enjoyment and satisfaction. That is why we greatly appreciate your kind words towards our breakfast buffet.
For coffee lovers we recommend to also try our bar El Mirador, where we have a large variety of fresh brews suited to all preferences. Our Suites Atlantico and Bahía, as well as the Royal Suite have a nespresso machine, whilst all rooms have a complimentary kettle (tea and coffee supply is daily restocked).
Our dress code is long trousers for gentlements for the dinner service in all restaurant and no beach wear is allowed, this creates a refined ambience in line with our 5 star deluxe resort.

We are happy to know that you already booked a return visit, it will be our pleasure to host you again!

Friendly regards,

Javier Tello
General Manager
Gran Hotel Atlantis Bahía Real*****GL

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 22, 2017

This was the first time we have visited when schools in the U.K. Have returned and what a difference it made. It lifted what I considered a 5 star experience even further and gave a serenity to the facilities not experienced before. Sea view room next door to our usual and a bottle of champagne chilled for our later arrival as requested. Nothing is too much trouble for the staff and the lunch time restruant overlooking the pool or ocean offered its first class food and drink beautifully presented.

No need to bring toiletries, all posssible requirements are provided, robes, hairdryer and all kept spotlessly clean each day.

Breakfast covers all possible tastes and diets right down to freshly made shakes, bread that melts in your mouth and the hottest coffee ever.

Next trip has been booked and we will be returning to what I consider my second home in January.

Room tip: Second floor sea view rooms offer a magnificent view me sunrise
Date of stay: September 2017
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Service
1  Thank carol14gibson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantis2punto0, Director General at Gran Hotel Atlantis Bahia Real, responded to this reviewResponded November 3, 2017

Dear guests,

thank you so much for your visit and for taking the time to share your experience online.
We are grateful that you returned for a second holiday with us and extremely glad that we managed to even surpass your expectations this time.
Our breakfast buffet offers all kind of treats and caters for all preferences, this service is indeed one of the main highlights of our guests holidays, as it was your case also.
As for the room all of them come equipped with all kinds of comfort features such as a kettle service, bathrobes and slippers, a pillow menu and of course complimentary bathroom amenities.
We can provide for any special requests such as champagne on arrival or flowers, it will be a pleasure to arrange this for you prior arrival or during your stay at anytime (for more specific details on this we recommend to contact our reservation department or the reception).

We are happy to have you back as our costumers anytime, hopefully soon!

Best regards,

Javier Tello
General Manager
Gran Hotel Atlantis Bahía Real*****GL

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Reviewed September 20, 2017 via mobile

We have just returned from a weeks holiday at this very special hotel.
From a late arrival and private transfer, we were greeted by a porter who took us to reception and our luggage directly to our room, meantime we went to dinner.
The quality and variety of food available at this hotel is mind blowing with a great buffet style restaurant and several other specialist restaurants.
A glass of Cava with breakfast always indicates you are on holiday.
The hotels location is right on the seashore with great ocean views, Balanese beds, plenty of sun loungers on the beach, two great pier walkways into the ocean and three bars it is hard to go much further.
On the other side of the hotel there are beautiful manicured gardens with two fantastic swimming pools, total peace and calmness, another great bar and fun waiter service around the pool.
Drinks prices for beers and cocktails are acceptable for a five star resort.
Hotel rooms are very well appointed and superbly serviced by a small army of very caring staff.
Toiletries, bath robes, large TVs, mini bar, pillow menu, bed turn down service and chocolates all go towards making you feel very relaxed.
All the staff try their hardest to make sure everything is just how you would like it to be, certain staff are exceptional, For us Nico at the fresh pasta bar was a real star, but so many others as well, you will find your favourites.
Evening entertainment is low key and sedate but very much in keeping with the exceptional ambiance of the hotel.
We cannot wait to return, we think it is our little piece of paradise.

Date of stay: September 2017
Trip type: Traveled as a couple
6  Thank AKQ64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantis2punto0, Director General at Gran Hotel Atlantis Bahia Real, responded to this reviewResponded December 1, 2017

Dear Mr. Andy Q.,

first of all we would like to thank you very much for selecting our resort as your holiday home of preference on Fuerteventura.
We are glad to find out that you enjoyed your stay and found many points to highlight, such as our friendly service and fine installations, comprising the great choice of bars and restaurants with nothing left to desire.
All of our staff work as you say hard in order to deliver an exceptional standart of service, anticipating our guests needs and desires whereas possible and going out of their way to care for your wellbeing.
We will share your praise on the staff, in particular Nico with our team and rest assured that we will continue to keep up the good work.
The hotel has a very relaxed ambience, entertainment is light but the live music at the bar is usually a highlight for our guest in the evening. How wonderful that you consider our hotel your "little piece of paradise".

We look forward to your return visit!

Best regards,

Javier Tello
General Manager
Gran Hotel Atlantis Bahía Real*****GL

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 19, 2017

Beautiful resort with a lovely pool at the heart of it and a deck leading into the ocean. (NOTE: the poolside was crowded with families during our October trip, while the ocean water was too cold for a dip.) The restaurants were alright, nothing to write home about.

Date of stay: October 2016
  • Trip type: Traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank ChitJi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantis2punto0, Director General at Gran Hotel Atlantis Bahia Real, responded to this reviewResponded September 23, 2017

Dear visitor,

thank you very much for choosing our hotel for your vacation during october last year.
As you will know, being a resident yourself in the UK, during the autumn season there is half term school holidays. So indeed many families travel to Spain or to other countries with warm weather, specifically the Canary Islands are a target destination due to the mild climate we are lucky to have.
The temperature of the Atlantic Ocean is slighly cooler than the Mediterranean Sea during the summer, however it is still warmer during the autumn and winter period.
We appreciate your feedback concerning our restaurants and like to use the opportunity to encourage all visitors to communicate their specific desires and needs with our staff so that we can adjust to these wherever possible.

Friendly regards,

Javier Tello
General Manager
Gran Hotel Atlantis Bahía Real*****GL

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Reviewed September 14, 2017 via mobile

What's not to love about the Bahia Real...it truly is a slice of paradise.
The hotel is immaculate throughout and the customer service is superb. The staff never fail to greet you and nothing is too much trouble.
The Pool area is surrounded by beautiful palm trees and gardens, there's plenty of Sun loungers with thick comfy cushions to ensure a relaxing day by the pool. Great large pool towels supplied too.
The spa is worth a visit with a range of circuits,jacuzzis, sauna, steam room and plunge pool. It's free to use and has a lovely outdoor lounging area with jacuzzi too.

We had a sea view double room with just spectacular views to wake up and watch the sunrise from the balcony. Great comfy king size bed, with rooms cleaned daily and a turndown service included too.
We booked Half-board basis and can't fault the food in any way. An abundant choice at breakfast and various themed buffets offered each evening. High quality food offered, we enjoyed: tapas with caviar, beef carpaccio, duck, veal, salmon & steak to mention just a few.
Coco beach is lovely and swept daily with free Sun loungers/windbreaks provided as well as a chill out area and beach club/lounge on two pontoons. Coco Beach club offers drinks, food & snacks, its not cheap but the food and cocktails are tasty.

From the moment you enter reception, you receive a warm welcome and this continued throughout our weeks stay. Loved the opulent decor along with the beautiful flowers displayed throughout the hotel.

This was our first visit to Corralejo and Bahia Real, I'm sure it won't be our last. Enjoyed the walk along the coastline to Corralejo marina where you can sit, drink and watch the world go by. A lovely relaxing holiday which sadly flew by all too quickly.

Date of stay: September 2017
Trip type: Traveled as a couple
2  Thank cat32cat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantis2punto0, Director General at Gran Hotel Atlantis Bahia Real, responded to this reviewResponded December 8, 2017

Dear customer,

first of all we would like to thank you for your candid review after your visit to our hotel.
The feedback of our guests is of high value for us as it is only through their experience that we can understand if we are meeting our fine standards.
In your case it seems we managed to convince you of the quality of our installations and services and this is certainly a motivation for all of us.
All of our staff has a genuine interst in the wellbeing of our guests, and this is reflected through their service, we are glad that you pointed this out.
Everything inside the hotel has been designed keeping in mind our guest desires and neccesities, how wonderful that you percieved this and found your personal "slice of paradise" here.
We hope you find opportunity to return soon as we would be very pleased to host you again and pamper you with our warm hospitality.

Friendly regards,

Javier Tello
General Manager
Gran Hotel Atlantis Bahía Real*****GL

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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