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All reviews sea view pillow menu las columnas indoor pool el mirador five star hotel turn down service beautiful hotel half board junior suite buffet restaurant a la carte restaurants steam room unfinished building great spa beach bar spa facilities
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Reviewed June 2, 2017

This was booked as a special birthday present. The staff at the hotel went out of their way to make sure we had happy memories of it, including a birthday cake delivered to our room. A special mention for the high quality of buffet choices each evening and the breakfasts to match.
The spa facilities were excellent.
A memory for us was the Assistant Manager Debora Tiede as on arrival there was a mix up with our room (Travel agent) and she was so efficient and helpful, we thought a real asset for the Hotel. This was our 3rd stay at this hotel and we would certainly return.

Date of stay: December 2016
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank petergmorton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Javier T, Director General at Gran Hotel Atlantis Bahia Real, responded to this reviewResponded June 6, 2017

Dear guest.

Thank you so much for your wonderful words referring you recently stay within us. Also I would like to thank you in particular for your special recognition to Debora. All of us always are focused on clients satisfaction and we are happy to know you have lived a 3rd pleasant stay and also we will wait for your next visit!!!..

Thank you very much and kind regards!!!

Javier Tello
General Manager

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Reviewed June 1, 2017

We had a fantastic week here. The rooms were well appointed and spacious and the staff were excellent. The kids loved the pool and the hotel is right on the beach. The breakfast buffet was like nothing I have ever seen before. So much choice, it was hard not to over eat. Basically, it is a fantastic hotel and we hope to return one day.

Date of stay: May 2017
Trip type: Traveled with family
Thank JBrnxxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Javier T, Director General at Gran Hotel Atlantis Bahia Real, responded to this reviewResponded June 6, 2017

Dear guest.

Thank you very much for your time in Tripadvisor and your stay within us. We thank you so much for your wonderful words and how you express your memories. We are happy to know your family have enjoyed our pool and also the beach, and your comments about our truly gastronomic offer.
We hope you will finally decide to come and visit us again!.

Thank you very much and best regards!!!

Javier Tello
General Manager

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Reviewed May 31, 2017

It was our first time in Fuerteventura and through Trip Advisor we decided to stay in this hotel for my husbands 70th birthday treat. The hotel and staff were absolutely amazing! Our room was lovely, overlooking the pool which was beautifully lit up during the night. All the grounds were kept immepecably and the foyer was very impressive with fresh bowls of fruit. A wonderful choice of breakfast buffet which catered for all Europeans and even supplied a condensed update news paper in all different languages. The location was ideal, it was within walking distance to plenty of shops and places to eat. We would recommend a trip to Lobos island. We loved everything about this hotel and Fuerteventura and will certainly return.

Date of stay: May 2017
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank DebH123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Javier T, Director General at Gran Hotel Atlantis Bahia Real, responded to this reviewResponded June 6, 2017

Dear guest.

Thank you for your review and for your holidays in our resort. We are very proud with your words describing how you both have enjoyed your stay during your husband´s birthdays!. We are happy to know you have lived the holiday experience since you received each day the dayly news by our restaurant, prior having breakfast to the pool, the room and Fuerteventura in itself!!.

We will wait for your next visit!!!

Thanks and regards!!!

Javier Tello
General Manager

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Reviewed May 31, 2017

Family holidays sorted if you want somewhere quiet. If you book full board you won't regret as food is brilliant, I tend to go to yoga classed before breakfast, and then relax. There is kids club, the only things is the beach isn't that great but if you enjoy relaxing by the pool it's the perfect place. staff are great, very accommodating, we love coming back there!

Room tip: choose a sea view room!
Date of stay: July 2016
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
Thank jurgitarhodes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Javier T, Director General at Gran Hotel Atlantis Bahia Real, responded to this reviewResponded June 6, 2017

Dear guest.

Thank you very much for your review and for having chosen us as your Fuerteventura home during your family holidays.
We are very proud of reading you have enjoyed the relax area, our royal half board with our opulent, quality, offer food&bevearage, yoga classes in our gym or by the sea; and your recommendations for families.

We hope you will return again and be by us!!.

Thanks and best regards!!!.

Javier Tello
General Manager

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Reviewed May 30, 2017 via mobile

Lovely hotel. Good location for those able to walk 30 minutes into town.
Nice rooms overlooking the sea.
Great variety for buffet breakfast. Ask for eggs and bacon to be cooked fresh rather than having the pre cooked ones.
However the hotel is overpriced and the service needs to be improved in reception and by pool/beach. This hotel should be ADULTS ONLY. Young screaming children and families spoil the tranquility of the hotel.
Only ate in the hotel once for dinner and it was overall very good. Cooked selection of fresh dishes. But it lacked any ambience as it was so quiet. Recommend eating out as it's much cheaper with good quality food and the town has a great vibe, especially by the harbour. Taxis are also cheap to use.

Date of stay: May 2017
Trip type: Traveled solo
4  Thank Tors_sunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Javier T, Director General at Gran Hotel Atlantis Bahia Real, responded to this reviewResponded June 6, 2017

Dear guest.

Thank you so much for your review and your holidays in our hotel. We enjoyed your comments about our rooms and breaksfast and we are sorry if you have not found our front office and pool bar service as you were waiting for. We will check our both procedures. Also, our waste and quality food&beverage offer is one of the best of the Canary Islands with its normal rates for the kind of luxury hotel we are.
We hope in the next future will have one area for families and one area for adults, so both can leave a pleasant holiday experience on their own.

Thanks and Kind regards,

Javier Tello
General Manager.

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