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328
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All reviews half board pool area the main street police station evening meal junior suite air con small balcony central location bed and breakfast separate bedroom cleaned every day bars and restaurants full size fridge self catering sea view noisy at night
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Reviewed April 28, 2018

The hotel is really well situated and there was a varied choice for breakfast although the chef seemed to try avoiding cooking fried eggs whenever possible. The hotel rooms are comfortable but the hotel itself is a little dated and could do with a refurbishment.

Date of stay: March 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
Thank 36Debbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THeCorralejoBeach, Gerente at The Corralejo Beach Hotel, responded to this reviewResponded May 1, 2018

Ref.: 36Debbie
Dear Guests,
We thank you very much for your review and evaluation in TripAdvisor.
Our main target is your full satisfaction during your stay and makes it a little different than the rest.
We are sorry for the chef ´s attitude and we will discuss that matter in kitchen for sure. It is not our line of work here. I do apologies for that.
I hope you enjoy this nice Island and you will return soon.
Thank you again for your review and for choosing us.
We send you our best regards
Yours Sincerely
The management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2018

Stayed at the hotel last week. Very central location, room was just ok for one person(small) but clean, nice wooden floor, bathroom very small. Stuff is working very professional (reception, restaurant). Restaurant area is to small for such big hotel, queues waiting for breakfast, food selection not to big but ok. next time would stay room only

Date of stay: April 2018
  • Trip type: Traveled solo
    • Location
    • Sleep Quality
    • Service
Thank vilmoken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THeCorralejoBeach, Gerente at The Corralejo Beach Hotel, responded to this reviewResponded April 25, 2018

Ref.: vilmoken
Dear Guests,
We thank you very much for your review and evaluation in TripAdvisor.
Our main target is give you a good stay here with us, and a different experience. Thank you so much for mentioning the staff and you can be sure we work for you to give you what you deserve during the days you pass here with us.
We are sorry for inconvenient at the restaurant, and we are in progress to improve the layout of the restaurant for a better service
I hope you enjoy this nice Island and you will return soon.
Thank you again for your review and for choosing us.
We send you our best regards
Yours Sincerely
The management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2018 via mobile

This is a great hotel room is complete IE kettle /Hair dryer / large fridge .was kept externally clean new towls every day beds done everyday .pool has a life guards but is very very cold .sun loungers are great no waiting for them an there are plenty .only disappointing thing was restaurant waiting on staff were lovely but CHiEF on grill was very very arrogant an nasty at times food was all ways cold an very repetitive so we went out a couple of time to eat no entertainment on but it's so close to all bars an night life hotel is right on beach it's a great hotel but if I went back I wouldn't go Half board I'd go self catering x

Date of stay: April 2018
Trip type: Traveled as a couple
Thank margostricko54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THeCorralejoBeach, Gerente at The Corralejo Beach Hotel, responded to this reviewResponded April 23, 2018

Ref.: Margaret S
Dear Guests,
We thank you very much for your review and evaluation and I am terribly sorry for the bad experience you had here with some of our staff´s attitude. That is the worst thing we could have and we know that the good service and to be at your disposal all the time, is essential to make your holidays comfortable and give you what you deserve and what you expect when you travel abroad.
Thank you for your comment and you can be sure we will work also in improve the variety and check the temperature control.
Hope you enjoy this nice Island and it will be a pleasure to welcoming you again here if so.
Thank you again for your review and for choosing us.
Yours Sincerely
The management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2018

This hotel is in a central location.Convenient for all the bars and restaurants. The bus stop is only a 10 minute walk away and the taxi rank just over the road.The staff are very efficient;particularily the reception staff Lazlo and Deborah who are very helpful.
I thought the food had improved since my last visit so I was pleased with the overall stay.
I did not use the pool so cannot comment however there is a gym available for use if required.As I am out all day a view is not of major importance to me but the room was clean and comfortable.
Overall a good 10 days.

Rod

Room tip: my room was in the ground floor with no view but very quiet
Date of stay: April 2018
  • Trip type: Traveled solo
    • Location
    • Rooms
    • Service
Thank rodhat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THeCorralejoBeach, Gerente at The Corralejo Beach Hotel, responded to this reviewResponded April 23, 2018

Ref.: rodhat
Dear Guests,
We thank you very much for your review and evaluation in TripAdvisor. You can be sure it will be very helpful for us.
Thank you for mentioning the staff, and specially some of them, I will let them know and is for all of us the best motivation we can have as our main target is give you a nice and satisfactory stay here, and they are the one that can make it.
We very much appreciate your concern.
Hope you enjoy this nice Island and you will return soon, it will be a pleasure to welcome you again.
Thank you again for your review and for choosing us.
We send you our best regards
Yours Sincerely
The management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2018 via mobile

We stayed here in a self catering apartment, and loved it. There are so many fantastic places to eat nearby, that we only had the occasional breakfast in the apartment, consisting of croissants procured from the bakery across the way, and utilising the coffee maker in the room. The breakfast served in the hotel is superb however, it is a buffet style and consists of e eryth8n* you could reasonably want, from cooked bacon, sausage, eggs to orde, hash browns, beans, tomato’s, mushroom etc, fruit, bread, toasts, fruit etc etc.... and all excellent quality. As we were self catering, we had to pay for it each time, but at €18 for 2 people, it was good value. The rooms were good too, containing a fridge freezer, a cooker, coffee maker, kettle, toaster and microwave, and also a safe....the only criticism would be that the hot water ran out very quickly, so when we both had a shower, the second person ended up finishing off in cold water. Another great thing about the hotel is the superb pool areas, with plenty of loungers, ideal for lying in the sun, protected from the wind, if the wind was up. The location is superb too...... right on the sea front, and right in the middle of all the good restaurants, and 20 yards for the beach. We will definitely be back.

Date of stay: March 2018
Trip type: Traveled as a couple
3  Thank Jackflash64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THeCorralejoBeach, Gerente at The Corralejo Beach Hotel, responded to this reviewResponded April 16, 2018

Ref.: Jackflash64
Dear Guests,
We thank you for your review and evaluation and we do appreciate very much your concern and fidelity.
Our best reward is make someone to coming back to this place and gives us the chance to give you what you expect and what you deserve on your days of holidays.
Hope you enjoy this nice Island and you will return soon.
Thank you again for your review and for choosing us.
Yours Sincerely
The management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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