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Hotel Riu Palace Tres Islas
Ranked #11 of 45 Hotels in Corralejo
Certificate of Excellence
Reviewed July 7, 2013

We had a fantastic holiday overall and the only complaints we had were minor irritations that did not spoil our holiday.

The beach was awesome, I loved it and spent a lot of time walking on it in both directions. The waves at times can be a bit daunting, however, they have fun police, sorry lifeguards who operate a flag system to tell you when it is safe to swim. It was always safe to mess about close in but be warned when the flags are red there can be a strong undertow. Naked people occasionally, further along the beach, but no problem just look away if you can stop yourself laughing!!

Sunbeds are a problem almost everywhere I have stayed. Thankfully, I never had a problem finding one at the Tres Islas when I needed one, which wasn't that often because I preferred the beach! Two beds and a brolly 9 euros. However, we frequently commented on how sad people must be to rush down in the middle of the night to lay there towels on a bed, personally I don't go on holiday to do this and I pride myself in never having done it. We got up really early once to go on a trip and found lots of people running around at 0630 in the morning to select there favourite spot, and they were certainly not all Germans, contrary to popular belief. If this had been a problem I would have been the first to complain to the manager and insist that some ones towels were removed if they been in place all day without being used!!!

The Hotel entertainment was pretty much what you would expect from the Canaries/Med and we enjoyed having a couple of beers with the entertainment as a pleasant back drop. Bar prices were bit expensive I guess. A pint of German beer was 4 euros, whereas in town a pint of Spanish beer was 3 euros with a similar standard of entertainment. Taxi into town cost about 6-8 euros each way! (You do the Math).

Food was really good and I certainly never went hungry. (I think I put on about 6-7 pounds) All the waiters were friendly and I was always treated very well and made to feel welcome in the restaurant and in the bar.

We had a room on the 4th floor overlooking the Dunes. So glad I didn't pay for a sea view. We had Sun on the balcony in the afternoon, nice sunsets in the evening and a side sea view. Yes it got a little windy sometimes but the Hotel does not control the weather.

Would we go again? Definately! Loved the Beach location and easy access into town if you needed something a little more busy.

  • Stayed: June 2013, traveled as a couple
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4  Thank mike i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 5, 2013

This is the first package tour I’ve done in many years normally opting for independent travel in a more exciting destination but the objective of this week was to relax. If you want a typical costa holiday and its associated razzmatazz this location and hotel is not for you.

Firstly a big thank-you to all my fellow reviewers who were spot on with their recommendations and comments.

We were looking at the 5 star Gran Hotel Atlantis Bahia Real in Corralejo but opted for easy beach access instead with the Tres Islas. We were so glad we did! We strolled past the 5 star resort on our beach walk into Corralejo and you currently get views of an ocean drilling platform and heavy machinery demolishing the complex next door.

We booked via Thomson and were very happy with the experience. Once you clear arrivals, exit to the right and you’ll be directed to a tour desk to collect a card directing you to the transfer bus. It’s a short walk to the bus. It’s around a 30 min transfer and we were the first stop. Your luggage will be collected from the bus and taken in the hotel luggage room.

Our first impression was that the hotel décor is a little ‘chintzy’ (for our taste) but very well appointed and spotlessly clean.

At check in, don't form an orderly line but deposit your passports with reception and take a seat. Complimentary sparkling wine soon arrives. Your name will be called when ready. A room safe is 16 Euro for the week and large enough for one between two rooms. You will be given tags with your room number. Just past reception opposite the elevator is an unmarked door on the left. Find your bags in the luggage room and place the labels on them. They will be brought to your room in due course.

Dinner buffet last admission was 9pm so with no semi formal attire to change into we dumped our personal items in the safe and headed for dinner. We were greeted by the restaurant manager who asks for your preference of 6.30pm or 8.30pm sitting. Your evening table remains yours for the duration of your stay. The restaurant manager then works his way around all newcomers and explains breakfast arrangements. We noticed that late arrivals are well catered for even though the buffet closes at 10pm.

The buffet is exceptionally good with a wide variety of cuisine on offer which is varied each night. We were so happy with the buffet we decided not to bother with the optional formal restaurant.

Rooms are of a high standard and we opted for a sea view, although having seen the dunes view room (see below) we would have not been disappointed with that option either. You will receive complementary water, fruit and sherry. The mattress was very firm but a quick call to reception resulted in mattress toppers which resolved the issue. The only thing to note is that at peak times, water pressure and temperature can flux whilst in the shower. Be careful not to have the shower too hot as it can overheat.

The pool area is equally spotless and quiet with sounds of the ocean and chirping birds. Fuerteventura is windy and this can drop the temperature somewhat. Stick to loungers nearest the reception to lessen the effect and to maintain a WIFI signal. Loungers are on a first come, first served basis but lounger reservation does occur. On the second day we decided ‘if you can’t beat them, join them’. It should be noted that you need only reserve loungers from around 8.30am. One improvement here would be to allocate loungers for the duration of your stay.

Poolside staff constantly circle taking drink and food orders. Although there are a number of seated areas to eat a light lunch including a lunch dining room and terrace you may eat on your lounger using trays.

The beach is great and probably one of the cleanest I’ve seen. In late May it was relatively quiet. You can walk for miles in either direction.
Evening entertainment is OK. View it as background music rather than a world class performance. That said the Chinese acrobats were very good. As the average age of client is 65+, the bar is quiet by 11pm.

On our last evening during dinner the restaurant manager thanked us for our visit and shook hands with each of our party. A nice touch.

At check-out we were offered the complimentary use of a room to shower before our return to the airport and had a view of the dunes from this room.
In summary, this is an elegant and efficient hotel with exceptional staff and I would heartedly recommend it.

  • Stayed: May 2013, traveled with family
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8  Thank DudleyDerv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2013

Was our 1st visit to the Tres Islas and will be the last. Firstly the good points the food is gorgeous with plenty of choice. Now for the negative points well where shall I start how about the sunbed scramble its embarrassing seeing both German and English getting up at god knows what hour to get a sunbed when we was going to the pool at 9AM and there was plenty of beds available get a life people.

The Entertainment provided is pathetic and consisted of a trio called Paloma who mimed everything and every night was the same songs in the same order. A few shows were put on Elvis made an appearance as did Abba but both were horrendous.

Bar prices were a total rip off talk about a mark up also be aware of the safe deposit scheme you get a discount for a weeks hire so it will cost you 16 Euro but if your staying 2 weeks it costs you 32 Euro. However if your only staying 10 or 11 nights you don't get the discount the following week so you get charged 4 Euro a day so you still pay 32 Euro for 11 nights.

Overall this Hotel needs a good makeover and certain staff members should be sent to charm school unless your German then you have no worries as over 80% of guests were German.

The beach is lovely however be aware of naked folk walking along as its a naturist beach as well.

And last but not least please don't change your hard earned cash up at the Hotel because there exchange rate is 0.86 CENTS yes that's right. if you need to change money hop on a bus into town and on the main drag a number of shops are offering 1.14 Euro to the Pound.

In our opinion the Tres Islas is overrated overpriced and needs a good makeover and is worthy of no more than a 3 star plus hotel.

Room Tip: Don't get a room facing the Dunes as a force 5 gale always blows through the rooms and the whist...
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  • Stayed: July 2013, traveled as a couple
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2  Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2013

This is my 3rd visit to tres islas, still good but found a few niggles this year that could easily be addressed..reserving of sunbeds ALL DAY but no one using them,very annoying.pool staff could monitor this as people were having to lie on grassed areas because of it. Food still very good, staff very good, found that not as many german customers were there this year. Rooms cleaned by the maids daily. Nice touch of fruit basket, flowers and cava on ice in room on arrival. This hotel is still good for a chill out beach holiday. Spa a little pricey but look out for the weekly special offers as they offer good value. Overall we had a good holiday as all we wanted was to chill and relax, walked in to Corralejo a couple of times along the beach which takes around 1 hour and got a taxi back which cost 8 euros.

Room Tip: all rooms even inland can see the sea.
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  • Stayed: June 2013, traveled as a couple
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Thank tracy b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2013

If you want rest and peace and quiet this is the place, no loud music around the pool, no close shopping, just long wide beaches the sun and a good breeze, excellent.
The hotel itself is well run food is good with plenty of choice and no shortage, the rooms are spacious and well serviced, the whole place is very clean and tidy, although it could do with a spruce up here and there. The staff are excellent and attentive all in all a excellent place for R&R.
I have only two comments to make, one is the obvious, towels on loungers, every body does it not only the Europeans but Brits as well, come on folks get a life theres plenty to go round, and the other is taking food out of the resteraunt, its becoming a joke now, not the odd peice of fruit or a cake but virtually a whole picknick, with one woman, a Brit took a full bottle of Cava out in a large bag, what a joke.
IF you cant afford to by lunch out dont go their, because it cost everybody when you take food out,
Again wa well run and generally excellent holiday,

Room Tip: We had a junior suit on level two overlooking the pool, great as the music in the bars stops at 11pm...
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  • Stayed: June 2013, traveled as a couple
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3  Thank roaminggeoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2013

We went to the Tres Islas for 1 week in May. Booked independently and booking process was very good with the hotel.

On arrival at the reception, we found check in to be very indifferent. We were surprised at this as it wasn't busy at all. No welcome drink and we were pointed up to our room with our suitcases. Not a great first impression, and certianly not what we have come to expect of a riu palace. ( we have stayed at Riu palace in the algarve, gran canaria and lanzarote in the past.)

Room was very, very nice. We found the beds to be comfortable and as always with Riu the housekeeping was excellent and room kept spotless. We had a beautiful sea view and watched the kite surfers many times. On my birthday, the hotel surprised us by decorating our room with hundreds of sweets and towels shaped like swans, and champagne on ice. This was a lovely gesture and made it really special. Thank you Tres Islas : )

The hotel grounds are beautiful and relaxing, pool area fantastic and service at the pool and bars second to none. Nothing was too much trouble at the pool bar or main bar in the evenings. The service in these areas really was fantastic, you can tell they work so hard to give guests a great experience.

The beach is completely stunning. But know before you go, you must pay attention to the flags as the water can be dangerous with the huge (but beautiful) waves. We did have 2 or 3 days where the water was calm for swimming, it just changes day by day, so keep an eye out for the flags.
And yes, it is a nudist beach when you walk down either end of both beaches. Makes it all the more entertaining if you ask me!

And now to the restaurant, my sole reason for wanting to give 3.5 rating instead of a full 4.

We had a very unpleasant and quite frankly unacceptable experience, in which we were made to feel very upset and ruined one of our evening meals.
We arrived at our table( second sitting) to find the bottle of wine from the evening before with our table number stuck to it. My husband proceeded to pour the wine while I left the able to collect my starter. When I arrived back, I found the maitre'd having a go at my husband, accusing us of "taking a bottle of wine we know not to be ours!" I tried to explain the situation, at which point he marched off, after taking the bottle off the table, then proceeded to tell off the waitress for the error. This was very awkward. Then he arrived back and without saying a word snatched the all of the glasses away from our table and left us without any wine or glasses for the majority of the meal.
I can honestly say we have never experienced this sort of behaviour at any hotel we have stayed in. It was quite clear this was a genuine mistake as both us and the couple that sat at our table before us had ordered the same wine the evening before. We felt sorry for the waitress but also feel this was a completely unacceptable way to treat guests in the hotel, our evening meals being part of a short precious holiday time, one evening should not be spoiled by a maitre'd in a bad temper. The following day, the Maitre'd was back to normal and pleasant to us, we think he realised how upset we had been the evening before and in some small way was trying to make it up to us, however, still a completely unacceptable situation for us to have been put in.

That being said, the food, as at any Riu, was excellent. Plenty to choose from and all prepared and presented beautifully. On my birthday, we went to the Krystal restaurant. Service here was amazing and food (definitely fine dining) was superb. We thought perhaps they could do with a little background music to boost the atmosphere, but honestly that is such a minor point. The food was fantastic and service perfect.

Check out was again indifferent, signed the papers and paid the bill, was not asked how our trip had been or wished a good journey home. Very unusual and strange!

Also, while we were there we checked out the Riu Oliva Beach. Very crowded and noisy, these hotels are worlds apart. Believe me, Riu Palace is where u want to be for a quiet restful break.

So, to sum up, we had a nice holiday with a couple of issues. This hotel is definitely a quality 4*, bordering on 5* .If you choose this hotel, you will have a nice, relaxing time, especially if you enjoy walking the beach or lounging around a lovely pool. We will probably not be returning due to the couple of issues that clouded our otherwise good stay. If you are going for a special occasion, let the hotel know and I'm sure they would arrange something special as they did for my birthday, that was a really nice touch. We still love the Riu brand though- next stop Jamaica Tropical Bay.

Room Tip: Request sea view
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  • Stayed: May 2013, traveled as a couple
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Thank RebelGirl25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2013

We were looking for a top end hotel the wife and I,the destination was not a priority,all we required were two weeks of hot and sunny weather in pleasant surroundings,having never visited Fuerteventura we elected for Riu Palace Tres Islas.
Our decision was mainly based on the positive reviews plus the usual leap of faith,all went well leading up to our arrival at the Hotel,we were checked in without delay and allocated our room 301 with desert and part sea view,as our familiarity progressed we were pleased with the desert view as this aspect gave us 5 hours extra sunshine and is well sheltered from the constant wind,hats off to the designer Miguel Fiscal ,rooms facing the pool and sea are in shade by 16.00,
Not having any personal source of reference regarding the Riu brand we were pleased with our choice ,the Hotel infrastructure which we witnessed was efficient without being impersonal,this entirely being a credit to the staff who each knew and was dedicated to there particular duties,the choice of food on offer at both breakfast and dinner was always varied and fresh and of good quality(GAINED 9 POUNDS IN 2 WEEKS) beverages however are expensive compared to any other hotel which we have visited and seem to be in line with cruise holiday prices,probably due to the location of this hotel and its remoteness from any competing establishment.
Entertainment of an evening is low key and consists of musicians,dancers and acrobats,be seated early if you are interested otherwise you will have to stand to view the act,we found the clientele to be of a mature age 80% German, the common denominator being every person is layed back and obviously opts for this hotel for the location of the beach and the Parque du Naturel which is huge and simply swallows people up,one can walk all day and not see another person,we made a good effort in exploring the dunes,however,it is hard walking in in soft sand and depends the individuals standard of fitness as to longevity and endurance,also seen lots of naked people sporting some of the best tans I have seen,must try that one holiday it makes perfect sense to be of a natural condition in such an unspoilt location.
Correlajo is nearest town short bus ride or quick taxi,worth a look for change of scenery,all very low key and lacking any charm whatsoever,the Baku Market is Tuesday and Friday and must be avoided it is beyond poor..
In summary,Hotel and location very good,however,in retrospect had we been aware of the weather conditions relating to this island then we would not have gone,the constant cold wind which at time blows at 30 mph is testing of ones patience ,cloudy every morning / early afternoon for the 2 weeks of our visit,according to the Thomson rep this is perfectly normal and its these conditions which attract a certain clientele , if you fall into this group the pleasure is all yours,as the old saying goes "once bitten ,twice shy", bon voyage.

Room Tip: beds are rock hard,email hotel week before your visit and ask for mattress toppers,
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  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
4  Thank KLINGKLANG_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Riu Palace Tres Islas

Address: Avda Grandes Playas | Corralejo - Fuerteventura, 35660 Corralejo, La Oliva, Fuerteventura, Spain
Phone Number:
Location: Spain > Canary Islands > Fuerteventura > La Oliva > Corralejo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#3 Spa Hotel in Corralejo
#6 Romantic Hotel in Corralejo
#8 On the Beach Hotel in Corralejo
#9 Luxury Hotel in Corralejo
Price Range: $190 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Tres Islas 4*
Number of rooms: 372
Official Description (provided by the hotel):
* Located 5 km from Corralejo * Renovated in summer 2007 * 5-storey building * Situated on Grandes Playas sand dune beach * 5 km from various shops * 35 km from the airport * 300 m from a bus stop ... more   less 
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Also Known As:
Riu Palace Tres Islas Hotel Corralejo
Riu Palace Tres Islas Corralejo
Hotel Riu Palace Tres Islas Fuerteventura/Corralejo

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