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“Wonderful Holiday”

Review of Princess Calero

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Very good
6 reviews
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Overview
Villa -
4 Bedrooms, 4 Bathrooms, Sleeps 8
Yaiza, Lanzarote, Canary Islands

Reviews from our community

Very good - based on 6 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
16RK
Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful Holiday”
Reviewed May 22, 2016 for a stay in May 2016
1
person found this review helpful

Booked this villa as a celebration for my husband his 60th birthday - so took my children and grandchildren. We needed somewhere with enough space for all of us .
This villa was great - clean beautifully decorated .. Great service from Lannzarote One .
Perfect for what we needed.
We usually stay in Puerto del Carmen and this was a nice change . The bars and restaurants in the harbour were lovely .
Had a meal at Amura for the big night .
Temppted to come back as its quieter than PDC but only a short drive away .

How easy was it to book the property? How helpful were the directions to the property?
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Bedding & mattresses Kitchen & utensils
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Traveling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G H
Wakefield
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Too many issues!!!”
Reviewed April 3, 2016 for a stay in March 2016
5
people found this review helpful

It's obvious from this apartment that it was once at a very high standard, but sadly there are many issues which need to be addressed to make this villa a 5 star stay.

Air Conditioning units all have evidence of back flow leaking through the ceiling tiles. Our room had constant leaking unless the air con was set at a mid range temperature. We wanted the AC at its lowest level which caused the leaking. Advice from maintenance was, don't put it so low and it won't leak!

Hot Tub - By UK standards, this was completely unusable and unsafe. The water in the hot tub when we arrived resembled that of a garden pond. We asked for the hot tub to be cleaned and in fairness maintenance were around promptly to do so, however we were not expecting maintenance to pump the dirty water out of the hot tub and into the Pool.....whilst we were swimming in it as well!!!! The hot tub filters clearly needed replacing however we were told that this was acceptable.

Wifi - Despite management insisting the password was on the underside of the router and was correct, we were unable to connect. Again it took maintenance to come round and confirm the new password before we had any sort of connection. For the last 3 days the connection was intermittent and poor, but was good initially.

Sky channels - There are very few channels available and unless you know which ones work, you will end up calling maintenance out to fix the 'no signal received' message on your screen. We found about 10 that worked, the most well known being challenge TV. Would have been handy to have a guide to which channels work and what number they are on to save the monotonous task of scrolling through approx 400 channels to find which do actually work!

Exterior shutters - one or 2 did not work. Not particularly an issue for us as they were in living room but just for awareness.

Pool - If you are going outside of the summer months, expect resistance on heating the pool to an acceptable level. We asked for the temperature of the pool to be heated to a specific temperature and we were assured it would be, only to be told by maintenance that it would not be possible as it unbalances the chemicals. Pool was eventually turned to maximum and we got a day or 2 benefit however it clearly was not kept to maximum as the pool heater jets turned cold in the latter days.

Pool lights - 2 of the pool lights under water were loose. The fittings for one actually cut one of the children's feet open as the edge was sharp. Also we were assured there was not a safety issue with lights floating around in the pool, it didn't fill us with confidence swimming alongside electrical wires!! Double insulated or not, they shouldn't be floating around at the risk of being pulled out of their wires!

Showers - There was the odd whiff of sewerage when the shower / tap was turned on. Only occasional and cannot confirm if this affected every bathroom.

In summary, this is a villa that once was to a very good standard, but failure to keep on top of maintenance issues has sadly let it down. Certainly does not reflect the price paid and needs significant investment if it is to reflect the advertised photos.

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Bedding & mattresses Kitchen & utensils
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Traveling group: Large Group
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wendywomb...
Bala, United Kingdom
Level 4 Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Absolutely beautiful villa”
Reviewed October 31, 2015 for a stay in October 2015
1
person found this review helpful

We loved this villa- it had everything you needed and more- very easy to find, quiet area (just above the hotel but you couldn't tell-really quiet for good night;s sleep), off street parking. Very clean. It has sky channels (restricted but enough), wi-fi, safe, hairdryers (a decent one) proper showers etc in all four bathrooms (no shaving plug points though, big corner bath in master bedroom, too. All rooms open out onto pool. Lots of local information in files and in drawer in hall.
Really comfy beds. Decent sized proper fridge. Pool and hot tub were great. Huge, fantastic outside area. Only 5 mins drive from good spar (on Macher roundabout) which stocked everything you would need. )
. Only 10 mins walk to marina on the seaside path (walk down the road , past the hotel there's a walkway at the bottom which takes you directly to the path.
Couldn't fault this villa at all. Enjoyed our stay thoroughly. Would definately book it again.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: It didn't disappoint in any aspect!
Traveling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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