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“Very helpful and friendly front desk on check in that...”
4 of 5 bubbles Review of Super 8 Norton VA

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Super 8 Norton VA
Ranked #1 of 4 Hotels in Norton
Canfield
1 review
“Very helpful and friendly front desk on check in that...”
4 of 5 bubbles Reviewed April 21, 2013

Very helpful and friendly front desk on check in that resolved a mechanical problem in the room upon entry by immediately moving us to another comparable room. Clean guest room with comfortable bed. Bath room and shower was very clean and well maintained. Room had the necessary amenities and everything in the room operated properly. Breakfast was just adequate and could use fresh fruits and a higher quality on the carbohydrates choices.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Ronald W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cassandra P, General Manager at Super 8 Norton VA, responded to this review, April 25, 2013
Dear Valued Guest,

Thank you for taking the time to offer us feedback on your stay. I'm very happy to learn that you enjoyed your time with us and appreciate your compliments to our staff. They all work very hard to provide a great customer experience.

Please accept my apologies that you weren't completely satisfied with our breakfast items. Though we have 2 kinds of cereal, waffles, cinnamon rolls, 2 kinds of juice, 2 kinds of bread, fruit cocktail and yogurt you suggested we include fresh fruits and a higher quality of carbohydrates. I've taken note of your suggestions and will forward them on to my supervisor.

We hope to be able to accomodate you when you visit our area again!

Sincerely,
Cassandra G. Pierce,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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184 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Bolivia, North Carolina
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed April 7, 2013

IT was OK. A place to lay your head and it was clean. Not a good choice for breakfast specially if you have a five year old. Made a reservation ahead of time which they had No record of I'm glad they had rooms though.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sarahhaight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cassandra P, General Manager at Super 8 Norton VA, responded to this review, April 16, 2013
Dear Valued Guest,

Though I'm glad you felt your stay with us was satisfactory, please accept my sincere apologizies for your dissatisfaction with our breakfast selections. We have 2 kinds of cereal, waffles, cinnamon rolls, 2 kinds of juice, 2 kinds of bread, fruit cocktail and yogurt but you felt those selections weren't good choices for a 5 year old. Our goal is to provide the best service possible and to ensure our guests' stays are satisfactory in all aspects. We always appreciate customer feedback and suggestions; please feel free to contact me with any suggestions you may have.

Thank you for your business and for taking time to let us know how your stay was. We hope to be able to serve you again.

Sincerely,

Cassandra G. Pierce
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ocala
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 20, 2013

We were traveling home from a funeral-it was snowing and cold outside. We stopped by the Super 8 and spent the night. Everything was great.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Judith C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Norton VA

Property: Super 8 Norton VA
Address: 425 Wharton Ln NE, Norton, VA 24273-1543
Phone Number:
Location: United States > Virginia > Norton
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Norton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Norton VA 2*
Number of rooms: 56
Official Description (provided by the hotel):
Incredible attractions, superior value, and a convenient location off Route 23 await you at our Super 8 Norton hotel, within easy reach of famous local attractions like Powell Valley Overlook. Whether you are our guest for just one night or an extended stay, we offer comfortable accommodations at a great price. ... more   less 
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Also Known As:
Super 8 Norton VA Virginia
Super Eight Norton
Norton Super 8
Norton Super Eight

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