We had high expectations for this hotel after booking the hotels 'best' room! Les Porche des Ovejas. At 375 eur per night you would expect a little more than we recieved. We arrived to see no one around and rang the bell several times and no one came - I am assuming it doesnt work. We finally caught the attention of the chef who went to get someone. We were shown around the bar ish and lounge area as well as the celler, which isnt all that great. We were shown to our room after not being assisted with our luggage and left to it. We went to have a look round the pool which is a short distance away from the room and there were some upturned noses as we walked round. It seems that the Mirabo has only returning guests never new ones! As we found out that they were all rather chummy with Antonio the manager. The room was in a slight state of disrepair - pieces of the concrete floor missing, the light was missing from in the wardrobe. The housekeeper needs training there were hairs in the bath. The toilet flushes too quickly and this makes water go all on the floor and on the seat. The furnicture has white covers and these were all stained. I could post some nasty pictures but I have decided to withhold these for my own enjoyment - and to show to others that I have been quite nicely ripped off here! The only part of excellence that I can recognise is the chef was brillaint and the food is really lovely and she was very flexible with our late request for dinner. Antonio the manager seems to pretend he knows what he is doing and then you find out later on that he doesnt! In our room folder it says they did crepes and bacon - we asked for these and he said he has never done either?! He gives the same advice to everybody by pretending to circle some good places on a map and then they are completely the opposite of what he describes them as. He has a list of restaraunts which is a complete waste of time because we couldnt find not one on the list! My whole family owns and runs hotels for a living - this place needs serious work and I would say to anyone thinking of going be careful if you arent part of the magic circle then you might not feel very welcome. One last thing to add is we did ask if this was the best rate they could do and we recieved a blunt reply of yes, all the tripadvisors are written by the people who the mirabo survives on (repeat guests) so dont believe a word. As for the best hotel in Valdemossa - that remains to be seen!
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- Also Known As:
- Mirabo De Valldemossa Hotel Valldemossa
- Mirabo De Hotel Valldemossa
- Mirabo De Valldemossa Majorca