We stayed here from the 24th aug to 6th sept . It was a very mixed experience some ok and some not so. We booked through First Choice who when approached about a couple of trips we wished to do we found very unhelpful and didn't get back to us as promised. But that is not the worest of our experience with them.
We booked a superior double which we did not receive but the hotel said they had given us a more expensive room/ suite . It was ok but we found it to be a bit dark and depressing , near the stage end of the block and never getting any sun on our balcony.
Rachel on reception was always really helpful and made sure any requests we had were delt with promptly and to the best of her abilities . She was very good with our children which ment a lot .
The pool was ok a little small and the area very crampt , we had a week of peak bookings which saw the area crammed with sunbeds (many broken) and the second much more quiet but the piles of unused sunbeds could have been placed in areas where guests were not sun bathing so that you were not trying to move them so you could sunbath .
A down side for us was also bored children but that is something for Thomson or first choice to try and cater for all age groups.
Food very boring and very repetitive some dishes are very salty ( as meat is over seasoned) veg over cooked and salads very boring and often looked like the left overs from the evening before.
If you book a late check out via first choice !! This is not guaranteed ourselves and 3 other families had ours taken off us less than 24hrs before we were due to leave !! The hotel was over booked by a german flight coming in!! Funny we left at 00.05 and our rooms were still empty along with many others .Would we go back ? If the food was better and the service improved , the pool area cleaned up and sunbeds maybe , but the atmospher of the hotel / restaurant is lacking something ( you feel like your on a conveyer belt)
It does not deserve the price hike for next year and dose not feel like the star rating it claims !!
- Official Description (provided by the hotel):
- The Protur Palmeras Playa Hotel with 4 stars is one of our hotels in Majorca. Located in Sa Coma, it is located 100 meters from the Sa Coma beach and 500 meters from the small fishing port of s'Illot. Our hotel in Sa Coma has twin rooms and is perfect for families with children wishing to spend their holiday in Majorca. The outdoor pool is surrounded by gardens and terraces where you can enjoy the Majorcan sun. A full entertainment program with evening shows and activities complete the leisure on offer at the Protur Palmeras Playa Hotel. ... more less
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- Also Known As:
- Protur Palmeras Playa Hotel Sa Coma, Majorca