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“A lovely Holiday”

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SENTIDO Mallorca Palace
Ranked #8 of 29 Hotels in Sa Coma
Certificate of Excellence
Bexley, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“A lovely Holiday”
Reviewed July 9, 2013

We stayed at the Mallorca Palace for our Pearl anniversary in July. It was the perfect hotel for our stay, and almost everything met or exceeded our expectations. Those that didn't are too minor to mention. Try it for yourself and you will receive good service at a charming hotel.

Room Tip: We were allocated a ground floor apartment -which was lovely
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PageytheParrot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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419 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (117)
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English first
Edinburgh, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 7, 2013

Whilst the hotel, bedroom and pool area were very nice we did have some issues with this hotel. We were half board, the evening meals are all buffet and we found the quality of the food mixed and often not kept very warm, also we had lunch one day from the Pool Bar but again the quality was such that it was not something we wanted to repeat - if you are a "foodie" this hotel is not for you. There were other things which were not what you would expect from a 5* hotel such as charging for the use of the room safe, there were no robes in the bedroom and the toiletries in our bathroom were never replaced during the week we stayed. When dining on the first night we stood at the door of the restaurant for some time expecting to be met and shown to a table only to discover that you just choose where you want to sit which was absolutely fine once you knew about it. I agree with one of the other recent reviewers that this is a good 4* hotel but in my opinion does not merit 5*.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Catriona J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 7, 2013

Stayed here at the beginning of July. All staff are very attentive and helpful and would recommend the spa treatments. Breakfast was very varied and provided a good choice.
Pool area is very quiet and clean and I like the fact that there was a no ball or inflatable rule. The age range is varied but definately more for people looking for a relaxing stay. The only slight negative is the reservation of the pool beds. Even though this isn't allowed it does happen and most beds are reserved before 9am.

Overall I would recommend, white sandy beach is less than a 5 min walk away

Would also like to thank the staff for providing a special surprise in the room for my birthday

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bmcgrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 5, 2013

My husband and myself stayed at the Mallorca Palace in Sa Coma in the first half of June 2013. I was pleasantly surprised, the welcome was calm and smooth we were offered a drink whilst checking in. Our room was on the ground floor which lead out to a lovely swimming pool. The food was really lovely, we went half board and the breakfast was hot and there was plenty of choice. The evening meal was really lovely, we could always find something we liked. The service was particularly good, the barman even remembered our drinks on the second night. I would certainly recommend this hotel to a couple who is looking for a piece of R&R.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank HodgsonL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
belfast
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 4, 2013

Have just returned from a very relaxing and enjoyable week at the Mallorca Palace in Sa Coma. Overall the hotel was excellent with a couple of minor shortcomings.

General environment and surroundings. The hotel consists of four 3 storey buildings around the gardens/pool area. All bedrooms overlook this area which is well kept with grass and trees and a pool bar. Pool towels are provided and the loungers are extremely comfortable - wooden with good thick cushions, comfortable both sitting and lying. This outdoor area is kept very clean and tidy as are all the indoor areas. The main hotel bar has an outdoor terrace as well as the larger indoor area and there is live music several times a week.
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Bedrooms - there is a minibar and safe, an indoor table and chairs as well as table and wicker chairs on the terracw. The rooms are a good size with very good storage, both wardrobe and drawer space. Also plenty of proper hangers - ie no fiddling with the hook and detachable hanger kind. Beds firm, I like that but may not suit all.

Bathroom with 2 wash hand basins. Shower over bath. Separate toilet off bathroom.

Food - excellent. Extensive range at both breakfast and dinner, both self-service. At dinner always several fish and meat dishes. As well as prepared dishes and the roast of the day, there was always fish and at least 2 meats which were cooked on the spot to your own preference. Fresh sushi also on most evenings. Plentiful salads, vegetables, fresh fruit and puddings, cheese and biscuits. Food fresh and of good quality.

Spa - we did not use this so have no comment.

Reception staff very helpful.

And the negatives?

Service in dining room and bar could be slow. On one occasion we think our lunch order at pool bar had been forgotten; order only came after a reminder.

In my view there should be a maitre d' to greet diners in the evening, to guide them to seats and to ensure that waiter service is always efficient.

I was also disappointed to find a dispenser over the bath containing some unbranded liquid which was deemed to be a body and hair shampoo. In what is purported to be a 5 star hotel I would expect separate branded shower gel and shampoo in little bottles not some unnamed substance in a vulgar wall dispenser.
I would also expect to find a box of tissues in bedroom.

These are small niggles and I would probably not even have mentioned them had the hotel been graded 4 star. However 5 star does raise expectations.

But they do not take away from what was a very enjoyable holiday. The hotel is certainly a very good 4 star and I would have no hesitation in returning or recommending it to others. Lovely food, good room, pleasing pool environment, about a 5 minute walk to beach, bus stop right outside plus an amazing ancient olive tree at entrance.
Also a supermarket just across the road and a bicycle shop beside it which hires bikes for just 5 euro per day

A really good choice for a relaxing holiday in this quiet resort.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank elizabeth k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 2, 2013

This quiet, calm hotel ticked many boxes for my husband and I. It is so peaceful once you have stepped into reception and remains that way until you step out again.
Rooms very clean and spacious. Beds are a little hard for me (one mans meat another mans poison) Pool and surrounding areas very well kept. Efficient towel service. NO loud pool music and the noise around the pool, truly is only the birds!!
Breakfast is excellent buffet style.......everything you can think of. Evening meal, again buffet style with lots of choice and really tasty. I would perhaps have liked an a la carte menu as I find buffet a little repetitive after 10 days. But I am not complaining!
Really enjoyable evening entertainment (Jazz,Guitar and electric cello by a duo La Boheme...superbe!) But again very quiet.
Bicycle hire is a must and this can be done in the hotel in minutes.
Free WIFI which was great.
This hotel made for a very enjoyable and relaxing stay.
Well done and thankyou to ALL the helpful and friendly staff.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Alegna14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitley Bay, United Kingdom
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed June 29, 2013

A lovely small hotel in the centre of Sa Coma. Built in traditional Majorquian style, this is a low rise hotel with 114 rooms. Our room was on the ground floor with a terrace. The furniture is typical of the island...do not be put off...it's very comfortable. Our room was spacious with a generous bathroom and the most storage space I have seen in a hotel room. It was spotlessly clean.
What really makes this place special is that it is surrounded by high rise but is a world away once you're inside. It is immaculately kept by the many staff who really want to help. Nothing is too much trouble..thank you for fulfilling my request for Earl Grey tea, it was much appreciated!
The food? Ah the food...a small but very efficiently run restaurant with a surprisingly large range of excellent food...many choices and courses.
We went in early June. The weather was lovely, not too hot. The sun beds are very comfortable and there is plenty of room around the large pool...no towels left out. We had no trouble in getting a bed no matter what time we arrived.
Truly a 5star hotel!

Room Tip: Ask for block 2 or 3 if you want a quiet room.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CherylTom60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SENTIDO Mallorca Palace

Property: SENTIDO Mallorca Palace
Address: Calle Savines 148, 07560 Sa Coma, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Sa Coma
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Sa Coma
#4 Spa Hotel in Sa Coma
#7 Luxury Hotel in Sa Coma
#12 Family Hotel in Sa Coma
Price Range (Based on Average Rates): $$
Hotel Class:5 star — SENTIDO Mallorca Palace 5*
Number of rooms: 113
Official Description (provided by the hotel):
A warm welcome to the SENTIDO Mallorca Palace, the adults only hotel that offers a diverse holiday surrounded by beaches, nature, sights and lively places on the east coast of Majorca. With its privileged location, the SENTIDO Mallorca Palace is the ideal base to discover the Majorcan east coast of Spain. Relax on the sandy beach of Sa Coma, just 250 m away, which is one of the biggest beaches in the region with excellent water quality. Enjoy the nature and an unforgettable panoramic view of the coast in the Punta de n'Amer nature protection area or discover well-known sights such as the Dragon Caves of Porto Cristo, the pearl factory in Manacor and the hermitage chapel of Arta. With countless restaurants, cafes and shops, the beach promenade and the pedestrian zone of Las Palmeras in the town centre of Sa Coma, just 500 m away, invite guests to take a leisurely shopping stroll, short walks or joint meals and drinks. The international airport in Palma lies about 60 km away. In the SENTIDO Mallorca Palace a large choice of gastronomy awaits you. For a perfect start to the day, we offer you a lavish breakfast buffet with cold and warm dishes in our non-smoking buffet restaurant Sa Font. In the evening we also serve Mediterranean dishes in the buffet restaurant Sa Font while at the Show Cooking you can watch how delicious international dishes from Indian, Mexican, Japanese and Chinese cuisine are prepared. Moreover, in the main season our head cook creates a selection of excellent dishes in the a la carte restaurant Es Moli. At lunchtime our poolside bar offers you a range of tasty meals and a great choice of wines. To round off the day you can enjoy alcoholic and alcohol-fee drinks at the poolside bar or at our other bars, such as the lobby bar, piano bar or in the TV room. The wellness area and spa of the SENTIDO Mallorca Palace pamper you with many different offers to make body and soul feel wonderful. Treat yourself to some relaxation and peace, and let our competent team of therapists draw up your personal wellness programme with massages, therapies or beauty treatments. In addition, you can enjoy the sauna, a Turkish bath or solarium in the wellness area. You can refresh yourself in the outdoor and indoor pools of the hotel. Finally, you will also find a ladies' hair saloon in the wellness area. The SENTIDO Mallorca Palace hotel offers you a fully equipped fitness area along with a wide variety of nearby sport and entertainment facilities. Enjoy a refreshing bath in crystal-clear water or a beach volleyball match on the fine sand of the beaches on the east coast of Majorca. Furthermore, you can try out many kinds of water sports such as canoeing, windsurfing or sailing on the Mediterranean Sea. An ideal place for hiking, riding or cycle tours is the nature protection area on the small peninsula Punta de n'Amer. The hotel hires out bicycles. For golf-lovers, the SENTIDO Mallorca Palace offers special rates for the numerous golf courses dotted throughout the beautiful Majorcan countryside which the hotel cooperates with. To go out you can head for the beach promenade just a few minutes away in Sa Coma or go to lively Cala Millor. You can also join in the colourful town festivals and events here. ... more   less 
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Also Known As:
Mallorca Palace Sa Coma
SENTIDO Mallorca Palace Sa Coma, Majorca

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