First, I have to say we were the wrong couple in the wrong hotel. As a mid / late 50’s couple we were tempted by a last minute deal to a 4 star family hotel and we had forgotten what that implies, but more of that later.
The hotel was still undergoing refurbishment (1st week of May 2014) and when we arrived much was still unfinished. By the end of the holiday most of the lifts were working, lighting had been installed around the pool and grounds, reception displays had been installed, the chef’s / restaurant had worked out how to operate, etc. The restaurant is standard self-service buffet with the usual range of hot and cold offerings. There is a separate kids serving area with suitable child meals and loads of child seats available. The food was plentiful and quite varied although vegetables were destroyed in the usual Spanish way! My wife needs a gluten free diet and she was able to choose something each night that suited her.
The rooms have been refurbished quite well; new beds, mattresses, bathroom, etc. The shower screen is a disaster, finishing 2cm above the bath. As the shower is quite powerful, the floor gets as wet as the bath after a shower! The kitchen area had new doors on original carcases but it looked OK. The new sofa-bed in the lounge area was very good quality with a memory foam mattress. The kitchen was quite light on utensils (take your own sharp knives if you are self-catering) but OK to support half-board holidays. If you are self-catering, the local supermarkets are quite poor but minutes up the main road from the main beach access is a huge Eroski hypermarket on Avenida Les Palmeres.
There is a decent TV but although they advertise digital channels, we found it difficult to find anything suitable. Thankfully we always take a portable dvd player and plugged that into the TV to watch some old favourite dvd’s.
The pool has an excellent children’s area with a water slide / climbing frame set-up that seemed to delight the kids and a full time life guard. The Thomson children’s programme seemed well organised with nightly shows for them from 7-30pm, but right next door to the restaurant so the sounds come straight in. Sometimes that helped drown out the crying children! There did not appear to be any adult entertainment but that may be linked to the refurbishment programme.
Noise was the big problem for us, both from other guests and outside the hotel. As a family hotel there were many young children who all took their turn to cry (for hours) in the rooms and restaurant, shout and run in the corridor outside the room, etc. Night-time external noise was extraordinary. Neighbouring hotels had outside entertainment at full volume until 11pm. One wing of the hotel, fortunately not ours, has rooms within 30 feet of an independent open-air karaoke bar that operates until 3am each night. This is not the fault of the hotel but a symptom of being in a Spanish holiday resort.
This seems to be a good hotel choice if you are a family or grandparents with young children. The children’s facilities and entertainment seem to be well, organised. Don’t be put off by my grumpy thoughts re noisy children – when you are there, it’s simply your turn when your children cry, shout, etc. If your children have left home and you want a relaxing holiday, look for somewhere else.
- Official Description (provided by the hotel):
- Modern apartment complex situated at 100 m. from the nice sandy beach of Sa Coma. The building consts of 17 studios, 187 one-bedroom apartments and 6 two-bedroom apartments. All equipped with complete bathroom, telephone, sat-TV, kitchenette, safety-boxes and balcony, lounge with sofa-beds. ... more less
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- Also Known As:
- Coma Gran Aparthotel Hotel Sa Coma
- Coma Gran Aparthotel Sa
- Hipotels Coma Gran Aparthotel Sa Coma, Majorca