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Reviews (1,719)
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Reviewed September 21, 2017

We visited this hotel for the second time and again we found everyone so friendly.
The reception staff were very welcoming and we had a nice room overlooking the main pool and had distant views of the sea. The room was nicely decorated and the bathroom had a walk in shower. There was a minibar and tv and a safe and plenty of storage.
The restaurant had been improved and again the staff worked extremely hard, especially Wali at the grill who always had a smile on his face. There was a large choice of food which should suit everyone from Chicken, Fish and beef to pasta and also a veggie section. Every meal time you were greeted by the manager which is a really nice touch.
The staff in both the main bar and pool bar worked very hard and there was a decent menu for lunchtime food.
The pool area is ideal for children as there is a separate pool for the smaller ones and then there are two circular connecting pools for adults. The lifeguard was always there to keep an eye on the children and had a very friendly way towards them.
The daytime animation was a bit hit and miss as some days nothing was organised at all.
The various shows took place indoors each night and you need to get there quite early to get a seat. Some acts were better than others and after the show there was a disco until midnight for dancing. Unfortunately whilst we were there we had a tremendous storm with so much rain that all the pools overflowed but the staff were soon around to clear up the area and by next morning everything was sorted.
There are some bars and restaurants close by and it is a 10 minute walk to the lovely sandy beach across the preservation area beside the fields where horses and donkeys wander about.
Buses run through Cala Millor to Cala Bona and to various parts of the island at a reasonable cost.
If you are looking for a well run 4 star hotel with friendly and helpful staff this is for you.

Room Tip: High floor main pool rooms give a seaview in the distance.
  • Stayed: September 2017, traveled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank SouthCoastSunlovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2017 via mobile

Visited this hotel in August for a second year and were not disappointed.

Rooms
Stayed in a swim up room with two children aged 5 and 2. The room was spacious, decorated to a high standard and spotlessly clean. The cava on arrival and fresh fruit on the last day is a lovely touch. The mini bar is also restocked daily. The swim up pool is fantastic when travelling with children.

Food and drink
Huge selection at all meal times and the best food I've ever had at an all inclusive hotel. My 5 year old is a particularly fussy eater but loved the food here! All inclusive is well worth it and would highly recommend it. Branded drinks on offer throughout the day and night as well as cocktails and my personal favourite sangria! There is also ice cream and ice lollies.

Staff
The thing that really makes this hotel stand out is the staff and their excellent customer service. They honestly can't do enough for you. The manager Chej was always around and would make time to speak to us and the children to make sure we were enjoying our stay. The reception staff are very professional and no request is too much trouble. There is table service in the evening and during the day at the pool bar. The waiters always had a smile on their face and again made extra effort with the children which is always appreciated. Paco and Miguel in particular looked after us throughout our stay.

We have already booked for next year and if your thinking about it just book it. You won't regret it!

Stayed: September 2017, traveled with family
3  Thank Cml221701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2017 via mobile

Absolutely amazing. All staff fantastic. Rooms and hotel and pool beautifully maintained. All inclusive fridge stocked in rooms is a great touch. Favourite bar man though all great. Was juame. Looked after like royalty all week. Defo 20/10 from us

Stayed: September 2017, traveled as a couple
3  Thank Dawn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2017

This was our 2nd visit to Sa Coma Playa and we were not disappointed. As soon as we stepped off this bus we felt that we'd arrived at our home from home. We literally picked up where we left off and it was fantastic to see so many familiar faces. The staff are outstanding and make a massive effort to make you feel at home. Always polite and friendly and nothing is too much bother.

The rooms are clean, modern and comfortable and the air conditioning makes for a nice cool environment even in a heat wave. The entertainment team are so full of energy and create a fantastic atmosphere poolside and in the evening. All staff are particularly good with the little ones and it really did add the magic touch to our holiday. The poolside bar staff in particular deserve a special mention.

The dining hall is run incredibly well and the waiting staff are friendly and efficient. The kitchen had seen a revamp since we were there last which was nice and had a better flow. The food was good and offered plenty of variety although I would have preferred a greater choice for my wife who is a vegetarian. Some vegetarian dishes could be labelled better. Also some of these dishes, despite being labelled vegetarian, were not and contained pieces of ham or parmesan (which is not veggie). However the vegetable lasagne was a massive hit and the choice of fresh salads, wonderful soups and a freshly made stir fry were very good.

I wouldn't hesitate to recommend this hotel to anyone - we've been twice and I can honestly say that they have created two memorable holidays for us.

To the staff at Protur Sa Coma Playa - thank you once again.

Room Tip: 1st floor rooms overlooking the main pool - great view and nice sunny evenings on the balcony.
  • Stayed: July 2017, traveled with family
    • Rooms
    • Cleanliness
    • Service
3  Thank 59212sb12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2017 via mobile

Had a fantastic week again. Booked a suite for the first time (bearing in mind we have visited this hotel too many times to count) and it was amazing. The additional space was great and the walk in wardrobe/dressing area made it so easy to keep the room looking tidy. The double balcony had a great view down to the sea and was a perfect sun trap every afternoon. The food was varied (we were AI) always a good choice and quality. The wine fab too!! Finally the staff, they are the most welcoming people in every area. The restaurant, bar, reception and cleaning staff are always happy, helpful and want to go the extra mile. Management at this hotel lead from the top, either Juan or Chej are always on hand to assist you should you need them but as they have such a wonderful team behind them we doubt you will, however they are always there to make you feel so special. We will be back again next year and can't wait. If you feel like treating yourself book a suite they are lovely but in fairness the normal double room has never failed to impress us.

Stayed: September 2017, traveled as a couple
2  Thank NannyKC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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