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Protur Sa Coma Playa Hotel & Spa
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Savings alert! 28% below average rates

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Reviews (1,658)
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All reviewsmanager chejhalf boardmini barmini golfmichelin star restaurantswim up roomsafari hotelbiomar spaplenty of sunbedsmain poolevery nightreplenished dailyquiet poolselect roombranded drinksevening entertainmentwater park
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1,204 - 1,209 of 1,658 reviews
Reviewed May 25, 2011

we stayed for just a week in May and was extremely pleasantly surprised first of all by the reception staff and then the room, spacious and modern and clean. The restaurant and staff were just the same. One guest was grumbling that the evening meals were not as good as the dinner but I am sorry, I could not agree with her. The choice was amazing. We went all inclusive and certainly got our monies worth from the drinks. When I saw baileys on the list I thought it would be a copy but it wasnt and the amount they gave me - well I wish I could get that amount from English pubs.

All in all a brilliant hotel and staff, expecially the undermanager who I found to be extremely focused on guest satisfaction.

  • Stayed: May 2011, traveled as a couple
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1  Thank lesleyannmarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Proturhotels, Director of Sales at Protur Sa Coma Playa Hotel & Spa, responded to this reviewResponded June 7, 2011

Thank you for your kind comments, which we will pass on to the staff. We are pleased that you enjoyed your stay and look forward to welcoming you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2011

Had a nice relaxing week at the Protur Sa Coma Playa Hotel. The hotel was incredibly clean and tidy and the bedrooms are great with a fantastic shower. Food was very good and plenty of choice. Entertainment in the hotel was a bit hit and miss, however you can walk into the town in a few minutes to have a change of scenery.

The staff at the hotel are all very welcoming and friendly and make you feel at home and well looked after.

Bit further away from the beach than I had imagined but the pool at the front of the hotel is a lovely quiet spot to soak up some rays and see the hens and their little chicks strutting around, which was entertaining.

A nice relaxing week.

  • Stayed: May 2011, traveled as a couple
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1  Thank LuluWestMids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Proturhotels, Director of Sales at Protur Sa Coma Playa Hotel & Spa, responded to this reviewResponded June 14, 2011

Thank you for your kind comments. We are pleased you had a good stay in our newly refurbished Protur Sa Coma Playa & Spa. We will look into your comments regarding the entertainment and will pass on your best wishes to the staff. We look forward to welcoming you again soon.

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Reviewed May 19, 2011

The service at this hotel was wonderful. The staff were all very friendly and helpful the Manager Chej was excellent and provided everything you needed.

Rooms are all very modern, clean, comfortable and all have lovely views. EXCELLENT!!

The location of the hotel is close to the beach and lovely walks on the seafront aswell as buses that will go anywhere.

Wonderful hotel comfortable and clean with excellent food from morning until night. Couldn't fault it. We have been many times and can't wait to go back! Jackie and Ed

  • Stayed: May 2011, traveled as a couple
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8  Thank kayjay283
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Proturhotels, Director of Sales at Protur Sa Coma Playa Hotel & Spa, responded to this reviewResponded May 20, 2011

Thank you for your kind comments. We are glad to hear that you enjoyed your stay. It is very nice to receive so much positive feedback. We will pass this on to the staff. We look forward to welcoming you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 19, 2011

We stayed in the Sa Coma Playa from 1st -15th May and I can honestly say it is one of the best hotels we have stayed in. They cater for everyone from young to old and everyone in between!

We arrived on the first day of the season so were greeted with a champagne reception and gifts for our girls aged 3 and 1. The rooms were modern spacious and finished to a very high standard. The bathroom was very similiar in standard to that of the four seasons. The room was spacious even with a sofa bed and cot in.

The food was delicious - there was so much choice and something different everyday. Even though we stayed for 2 weeks there was no repetition. There is a show cooking station where you can have meat and fish (and eggs for breakfast) cooked fresh and to your liking. Sometimes we even had 2 or 3 dinners because you wanted to try it all and there was nothing we didn't like. We stayed half board but you can still eat in the 3 other restaurants for free. Evening entertainment was usually a band or a show and the kids mini-disco is at the safari park hotel across the road.

The staff are wonderful. Everyone was friendly and extremely helpful. They made our girls feel very special and both of them would run up to Manu the entertainments manager even though they are usually quite shy! Paco the waiter would keep them in plentiful supply of lollipops and Chej the manager was incredibly helpful and nothing was too much trouble - he even gave my 3 year old a carton of apple juice from the kitchen because she asked for it at dinner (they usually have it for breakfast!). We had to change room initially becuase we had requested a room with a bath from Thomson but they had not passed that information to the hotel. The hotel dealt with this very quickly and were very apologetic even though it was Thomsons error not theirs.

There are plenty of activities to keep you entertained. The clubhouse offers cycling, archery, golf, tennis etc etc, there was also a mini golf course at the safari park (which was free if you stayed at this hotel) and the natura farm. There is also a waterpark but that was still closed during our stay - (it looked good though!)

Basically this hotel is exceptional in everyway - so book it now. We are already arranging our second visit!

Room Tip: Ground floor room with a bath = slightly bigger!
  • Stayed: May 2011, traveled with family
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6  Thank Derrys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Proturhotels, Director of Sales at Protur Sa Coma Playa Hotel & Spa, responded to this reviewResponded May 24, 2011

We thank you very much for your kind comments. We are pleased that you and your family have enjoyed your stay at our newly refurbished Protur Sa Coma Playa Hotel & Spa. We will pass on you best wishes to the staff. We are sure that your comments will be useful to other guests who are thinking of booking. We look forward to welcoming you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 16, 2011

We would just like to say what a pleasure it has been to spend a very relaxing week at Proture Sa coma Playa Hotel.
We arrived on the 7th of May and returned home yesterday 14th May and stayed in room 13 on the ground floor.
The standard of accommodation and service durring our stay surpassed both our expectations.
This is a Four Star Hotel With Five Star Service........"EXCELLENT"
The service it provided to make our stay both enjoyable and memorable was greatly appreciated
The hospitality from the very moment we arrived at the hotel to the very last second of departure was faultless, warm and friendly which helped make our stay both relaxing and very very enjoyable.
The Manager greeted us on arrival, checked in and given a welcome drink.
The Manager explained the dinning facilities in the buffet style restaurant to us, this offered "Show Cooking" and huge a selection of hot freshly cooked meals and cold salads.
The hotel room was excellent with modern facilities and a balcony, which over looked the pool and sun terrace.
During our stay we spent allot of time relaxing at the hotel, All the Staff were very nice and offered a pleasant friendly service, especially at the pool / sun terrace bar and in the dinning area..
A Big THANK YOU to all the staff for making our stay Pleasurable and Relaxing

Peter and Christine

Ps…

We all spend allot of time choosing our holidays, I hope this review helps with your next choice of Hotel
If you like well earned holiday and enjoy looking for faults, problems and enjoy moaning and complaining you will be disappointed with this hotel, move on
Then again, switch off and relax and let the staff work at what they know best,and they do it very very well…Making It “Your” Holiday
Try it, It works
Pete and Christine

Room Tip: Ask the Hotel
  • Stayed: May 2011, traveled as a couple
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9  Thank Pete-Christine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Proturhotels, Director of Sales at Protur Sa Coma Playa Hotel & Spa, responded to this reviewResponded May 20, 2011

Thank you for your kind comments. We are glad to hear that you enjoyed your stay. It is very nice to receive so much positive feedback. We will pass this on to the staff. We are sure that the information you give will be useful to others who visit us . We look forward to welcoming you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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