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“Avoid if you don't speak German.”

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Alcudia Beach Aparthotel
Ranked #35 of 48 Hotels in Port d'Alcudia
Nottingham, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Avoid if you don't speak German.”
2 of 5 bubbles Reviewed October 7, 2011

This place is only for Germans. My wife and I stayed for just a week - Thank goodness. We had booked a S/C holiday and I am pleased we did as we were able to just use our room for sleeping and the occasional use of the pool. The entertainment was an absolute joke - all in German. We only went into the bar a couple of nights and drinks were expensive for those not on an A/I package. The entertainment one evening was called "We Will Rock You" and I suggested that this would be Queen music.
Well, I was correct to a certain extent - But, not only did they mime Queen songs - IN GERMAN - but also mimed to dialogue in between. I loved the musical when I saw it a couple of years ago and I couldn't follow the plot.
The staff were very good and polite and were very helpful.
There are plenty of other places to go in Alcudia - choose one of the others - you have been warned.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shir_Dave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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186 reviews from our community

Traveler rating
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    47
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    20
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Hungarian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Cambridgeshire
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed October 4, 2011

We booked this holiday a few weeks before at a bargain price...first family holiday with 8 month baby in tow.....then we saw afterwards all the awful reviews (you can imagine how worried we were). On arrival the receptionist was friendly and helpful. Rooms were spacious and clean. We were on 5th floor. We asked for more pillows and a kettle as there wasnt one in the room and it came to us immediately. Pool was nice although freezing!! (but i just need to be braver)!! It was clean and were cleaned (and surrounding area) everyday! Food - well this was lovely...so much choice. You really couldn't moan about it....from fresh fruit, salads, veg, rice, pasta's and meats or if you wanted simple then they had pizza, chips, burgers (great for the kids). Staff were all hardworking and friendly in the restaurant! Beach is close by - and fab. 4.50euro for sunbed hire each but a great day out. Shops only just up the road for essentials, but if you want a bargain just take 10min walk to Lidl (we got nappies and stuff from there so cheap)! We decided to eat out on our last night but to be honest we weren't treated too well so dont go to the Roma Steakhouse as they clearly prefer the Germans. Speaking of which yes, there is lots of Germans there and compared to us Brits they dont appear to have manners but we coped with that and just ignored it!! Oh and day out at Hidropark is always a pleasure but to be honest its quite dear and not a great park...food was especially dear there so if taking the family expect to dig into your euros!

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank CookiesinCambs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambs
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed October 2, 2011

After reading reviews was a bit worried! No need to, on arrival we were greeted by friendly reception staff, rooms are a bit dated but hey, they are a bargain! Clean & spacious with plenty of storage for four of us. Nice big balcony with pool/mountain views. Food was varied for different nationalities but always something to choose from & the restaurant staff worked their butts of cleaning tables & refilling food stations. The best bit though... We didnt have to reserve sunbeds by the pool!!!! Plenty for everyone, However this was September. Hotel was in a lovely area. Alcudia beach is beautiful. Only thing that let the hotel down was some German folk let their children pee in the pool & were generally bad mannered towards other guests.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank sunluba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Werl, Germany
Level Contributor
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed September 17, 2011

Well its hard to find a place to start but it all began with the room ! My wife,myself and our two small children checked into this hotel and found it stinks ,is dirty and disgusting. Room 307 was a total disaster. After complaining about the smell of our room they decided to put detergint down the drain it helped for all of 1 day !!! we opened the fridge to see mold (Black and green ) must add that i saw it on the second last day ! On the first day i wrote on the steamy mirror i love you (For my wife) on the last day it was still there which just inhanced my feeling that the rooms weren´t cleaned probably ,mold in the bathroom tiles and sink . THE FOOD... well the whole thing starts again the chips where so soggy you could stick them on the wall and the meat dishes where not even worth looking at ! same food everyday. Lets put it this way i watched the pool boy cleaning the pool if everyone in this hotel put as much effort into cooking and cleaning this would be a top hotel ,. The pool is ok , the entertainment aswell (Look at PICS)

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
9 Thank DarrenR69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Port d'Alcudia hotels

Bideford, United Kingdom
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed August 31, 2011

So, after reading a lot of reviews on this hotel, the family were worried to say the least! The last thing we wanted was to be turned away from a hotel after a 1h45 minute transfer. We went into the reception and immediately you could tell that the hotel catered only for germans. All of the signs were in german with no english translation, and every other person who passed us spoke german. Even the all inclusive food was essentially german 'bratwurst sausages and sauerkraut.' The receptionist was relatively polite (german also) and took our passports off us to check us in. We were pretty happy at that point as we thought all was well, until she said that we would be staying at a building over the road. She offered to get us a taxi but it was early afternoon so we decided to walk. When we asked her why we were not staying in the Alcudia Beach she simply said 'because you are staying over there.' So we walked for around 10 minutes around the corner to a hotel called 'Port d'alcudia' which seemed a totally different hotel and NOT another 'building.' It seems shocking that after booking, in my opinon, a very expensive holiday (7 months in advance) our family got sent to another hotel. Even speaking to Dawson and Sanderson before we went about our worries, the travel agent ensured us that there is no way they could move us out of the hotel and that they'd never had any complaints before. If you are British, I really would not recommend this hotel, or at least book at the Port d'Alcudia, as that's where you'll end up staying! I would honestly say by the way we were bluntly treat like we were inferior to the rest of the holidaymakers, this is probably the worst hotel i've 'briefly' been to!

  • Stayed August 2011, traveled with family
    • Service
Helpful?
5 Thank Lhg2291
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LIVERPOOL
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed August 16, 2011

Do not book this hotel,you be turned away and sent to another hotel. We arrived on the 29th July .The receptionist took our paperwork and passports, everything seemed fine until she turned around to me and said...."you are staying in that building over there". Shocked, I refused and insisted I was going nowhere but she kept saying there were no rooms. Shortly after a German family arrived and were swiftly checked in. Our travel agent was pretty much useless and we had no choice but to go to the other hotel as we would lose the rooms there if we did not take them soon.Most likely reason for all this....the hotel is now owned by a German company called Neckermann. Thanks very much to the management of Alcudia beach aparthotel.Cheers...

  • Stayed August 2011, traveled with family
    • Service
Helpful?
3 Thank IKH69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed August 15, 2011

We booked to stay in this hotel back in October 2010, together with our friends.
Two weeks before we were due to arrive we came across a review from another family which stated that they arrived at this hotel at midnight and were sent to another part of Alcudia in a taxi.
Obviously we were very concerned with this and contacted our holiday company, Qwerty Travel who forwarded to us an email from the hotel which basically said that although a large percentage of their guests were German, of course they still welcomed British families and that we were officially booked in and they were looking forward to welcoming us on 29th July. How wrong this was!
We were subsequently informed on arrival by some arrogant, unfriendly and totally disinterested receptionist that they had no rooms for us and that we were booked into another hotel, Port D'Alcudia, down the road from the Alcudia Beach Hotel. We were absolutely gobsmacked.
After an hour of arguing and several worthless telephone calls to Qwerty Travel it was becoming very clear to us that we were not welcome at the Alcudia Beach Hotel. I would like to mention at this point that a German family arrived and were booked in right under our noses. Our children were by now becoming very distressed and we were also told that if we didn't accept the room at the Port D'Alcudia soon, that we would lose it and would have nowhere to stay! We obviously didn't have an option.
After several days at the Port D'Alcudia we came across about 5 other families who had also been refused rooms at the Alcudia Beach.
We consider ourselves fairly lucky as we only ended up across the road from our original hotel. We were also told by other British families that some people weren't so lucky and were sent to another part of Alcudia.
Continue with your booking to this hotel at your peril. No matter what assurances your holiday company come up with, the hotel has the last say and it is highly unlikely you will get in.

  • Stayed July 2011, traveled with family
    • Value
    • Service
Helpful?
5 Thank guest c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alcudia Beach Aparthotel

Property: Alcudia Beach Aparthotel
Address: Avda. Nicolas Riera Marsa 6, 07410 Port d'Alcudia, Alcudia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Alcudia > Port d'Alcudia
Amenities:
Business Center with Internet Access Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Port d'Alcudia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Alcudia Beach Aparthotel 3*
Number of rooms: 130
Official Description (provided by the hotel):
The hotel is situated 300 m away from the large and beautiful Alcudia beach. Apartments and Studios: Living room with two couches. Small kitchen. Bathroom. Heating /air-conditioning. Direct dial telephone. Sat-TV. Safety deposit box. Terrace. In addition, the apartments have a double bedroom. Sport & Leisure: Large swimming pool with separated children's pool. Table tennis. Billiard table. Miniclub. Children's playground. Evening shows. Gastronomy: Lounge bar with terrace. Snack restaurant. Pool bar. ... more   less 
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Also Known As:
Alcudia Beach Aparthotel Hotel Port d`Alcudia
Grupotel Alcudia Beach Puerto
Grupotel Alcudia Beach Hotel Puerto
Alcudia Beach Aparthotel Majorca, Spain

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