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All reviews beach bar mini club deeper pool family holiday sea view the lion king main pool the main block kids club main restaurant no lift evening entertainment room in block hotel grounds are fantastic hotel entertainment staff chocolate fountain
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Reviewed 4 weeks ago via mobile

I stayed here for a week with my wife and 2 year old son. It was a last minute decision and most other places were booked.

The hotel was located right by the strip in Alcudia and walkable to the port either via the beach walk, or via the tram that stops outside every 15 mins.

The reception of the hotel was clean and tidy and modern. The rooms are located in different blocks scattered around the grounds. The room was good enough for what we wanted. Simple lounge with bathroom and bedroom. (The bed was a bit springy.)

The swimming pools were brilliant for what we wanted. A great little snake shaped pool for my little boy and a larger pool for adults and better swimmers. There was plenty of daytime engagement from entertainment staff, and plenty of fun to be had on the big slide for my little one.

The restaurant buffet was vast and quite impressive for an all inclusive. Good quality food and plenty of variety.

Enjoyable stay. Thanks.

Stayed: June 2018, traveled with family
2  Thank Phil C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Quality Manager at Iberostar Ciudad Blanca, responded to this reviewResponded 4 weeks ago

Dear Phil,

It has been really good to read that you had such a great time in our hospitality and we want to thank you for sharing your experience. Confirmation that we were able to provide you with such a wonderful holiday experience is extremely satisfying and we promise to continue working hard to achieve this every day. We try to think about everything to provide our guests with a perfect experience.

Once more, we thank you for writing and sharing this wonderful review of our hotel and we hope that we will be able to serve you again in the future.

Best Regards,

Quality Manager
Iberostar Ciudad Blanca

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Just returned from a fabulous 7 day break at the Iberostar Ciudad Blanca, and can highly recommend.
The food and drinks were excellent, service fantastic and the location spot on! Right on the beach and within walking distance to all the bars, restaurants and shops.
I think that the bedrooms could do with a refurb, as colours and furniture look very outdated. We were all inclusive, but judging by the self catering facilities (very basic) in the rooms, you would struggle. As an all inclusive resort it was wonderful. We didn't have any children with us but there appeared to be plenty of things for the smaller children to do.
Would love to re-visit.

Room Tip: Main building rooms all have a rear view over the pool and towards the sea...
  • Stayed: September 2018, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Nicola499
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Quality Manager at Iberostar Ciudad Blanca, responded to this reviewResponded 4 weeks ago

Dear Nicola,

It is always fabulous for us to receive such wonderful reviews like yours. We appreciate the time and effort taken to share this opinion of your holiday at our hotel. We have treated your description of our services and facilities as a triumph and your comments confirm that we are still on the right track with our numerous efforts and attention to detail.

We, therefore want to express our gratitude again for your excellent review and will be delighted to welcome you back to one of our hotels in the near future.

Best Regards,

Quality Manager
Iberostar Ciudad Blanca

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago via mobile

Amazing hotel food choice brilliant location amazing right on the beach excellent entertainment staff always polite plenty for children old and young near to shops and restaurants harbour 10 minutes walk

Stayed: September 2018, traveled as a couple
Thank albeasley65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Quality Manager at Iberostar Ciudad Blanca, responded to this reviewResponded 4 weeks ago

Dear guest,

We want first of all for you to know that we are really pleased that you had such a fabulous holiday with us and we want to thank you for sharing your wonderful experience with others. As we work hard on a daily basis to exceed the needs and goals of our valued guests and provide them with a feeling of joy and total comfort, we are obviously flattered by your kind words.

Again, we want to express our gratitude for this wonderful feedback and hope to have the honour of serving you again soon.

Best Regards,

Quality Manager
Iberostar Ciudad Blanca

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2018

This was our fifth consecutive year staying at Iberostar Ciudad Blanca and it continues not to disappoint.

The biggest asset the hotel has is its dedicated, loyal, hardworking and approachable friendly staff that really make the stay an absolute pleasure. This includes everyone from animation, restaurant, bar, reception, cleaning, maintenance and management. Everyone wants to make your stay as pleasurable as possible and its always great to see staff you have met over the years. I’m not going to call out specific names as it’s the whole team that make it such a special stay.

The grounds are clean and well kept, good size pools, animation available for all ages and evening entertainment is great (especially the nights delivered by the hard-working on-site team).

The location is great being so close to the beach and 30-minute walk to the harbour and old town of Alcudia. The beach is awesome being a sandy beach and fairly shallow sea shelf close to the beach.

The food is excellent, lots of variety, themed nights and plenty to choose from especially if you have very choosy children making all-inclusive a very good choice!

Whilst the rooms are getting ready for a refresh this shouldn't put people off what the hotel has to offer, after all apart from sleeping and showering how long do you really spend in your room!

I’ll be honest I was hoping to be disappointed this year so that we could go in search of a new adventure, alas we were not and as such we have already made our 2019 booking. This is a testament to the hotel and its team. Thanks again for making our stay as awesome as ever.

Stayed: August 2018, traveled with family
Thank david452018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Quality Manager at Iberostar Ciudad Blanca, responded to this reviewResponded 4 weeks ago

Dear David,

We are grateful to you for choosing us for your recent holiday and for returning to visit us for five years running. Your enthusiastic comments about many of the prime pillars that we set in place many years ago to guarantee fabulous holidays for our guests are great to receive. Amazing locations, professional staff, cleanliness of our hotel and excellent standards of gastronomy are very important elements of our company and reading that you found them to your liking once more is brilliant news.

It is amazing to read that you have returned home with a sense of satisfaction and we look forward to doing the same for you again next year. It will be a pleasure to see you for visit number six. Until then we wish you well.

Best Regards,

Quality Manager
Iberostar Ciudad Blanca

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Reviewed September 14, 2018 via mobile

We stayed here for 9 nights in September 2018 and had a fantastic time. Our 20 month old daughter loved the pool and proximity to the beach is fantastic. The highlight of this hotel is definitely the hard working staff. Everyone from the cleaners to the waiting staff to the kids club showed us outstanding customer service. Thank you!

Stayed: September 2018, traveled with family
Thank Edward M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Quality Manager at Iberostar Ciudad Blanca, responded to this reviewResponded 4 weeks ago

Dear Edward,

We would like first of all to thank you for your kind review of your recent holiday with us. Such a friendly review of our hotel is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts.

Again we thank you for your pleasant review of our hotel and hope that Iberostar will continue to provide you with excellent holiday experiences in the future.

Best Regards,

Quality Manager
Iberostar Ciudad Blanca

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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