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“Excellent Hotel”

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IBEROSTAR Ciudad Blanca
Ranked #7 of 49 Hotels in Port d'Alcudia
Certificate of Excellence
Reviewed June 24, 2012

Went to this hotel in June stayed in block 3 over looking the pool, fantastic hotel, fantastic service, food amazing, lots of choice. staff really friendly. Really good family hotel. will be going back next year.

  • Stayed: June 2012, traveled with family
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4  Thank Gemma o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 26, 2012

Dear Guest,

Such positive and rewarding comments as you own are what motivate us and all members here at Iberostar Ciudad Blanca. Thank you ever so much for the time spent in writing down you experience with us. We are glad to read that you are more than pleased with our hotel standards, including both accommodation and food and beverage.

Thank you for your kind words towards our staff, as they all work very hard, striving to surpass guest expectations. We will definitely be passing on your comments to them about your satisfaction with their service. We would be more than pleased to be able to greet you once more at Iberostar and do hope you decide to visit us again.

Yours sincerely

Online Reputation Manager
Iberostar Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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699 - 705 of 1,413 reviews

Reviewed June 21, 2012

Great hotel, great location, great food, great staff, great atmosphere, I would definitely go back, very clean, would probably be five star if it was a little more modern, a great place to stay, highly recommended for family's!!

Stayed: June 2012, traveled with family
5  Thank sparks2208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2012

Hotel very clean with very friendly staff. Food absolutely excellent - freshly grilled fish and meat plus lots of other choices on the buffet. We chose A/I which was excellent value for money. Entertaiment team put a great deal of effort into everything they did - even put on a show of the Lion King. We are mature and therefore did not travel with children but my husband and I thought it was an absolute kids paradise with all that was arranged for them. Hotel is situated right on the beautiful beach of Alcudia. We chose a one bedroom appartment but, when we revisit, we will go for a studio appartment as we looked at one of these and it would be perfectly adequate for two. We felt the bedroom in the one bed appartment was a little dark - but then that was just our opinon, if you are travelling with children you don't think of these things. Adequate loungers and umbrellas - beach towells can be hired for a deposit and changed daily if required. Would recommend this hotel for families and people who are not looking for a quiet holiday.

Room Tip: All rooms fairly standard. However, block 5 faces west so gets the late afternoon sun.
  • Stayed: May 2012, traveled as a couple
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2  Thank deetine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2012

Happy staff, clean hotel, great food, next to an awesome beach, great pools, kids loved it - enough said!

  • Stayed: June 2012, traveled with family
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5  Thank G2andZipmanager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at IBEROSTAR Ciudad Blanca, responded to this reviewResponded June 21, 2012

Dear guest,

First of all we would like to thank you for your time in writing such a kind comment about our Iberostar Ciudad Blanca . It is a delight to read how much you enjoyed your stay with us.
Feedback like yours is very important to us, so we know what we can improve to reach an even higher and more exclusive service for our guest. We will certainly take into our consideration and we will do our utmost to improve these points.

We are delighted with your powerful and positive words describing our complete services and facilities.For us is a priority to take care of the visitors properly and fulfill our guest expectations.

Once again, we would like to thank you for your motivating words.

Yours sincerely

Online Reputation Manager
Iberostar Hotels & Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2012

We went with our 2 boys (9+6) and stayed for 7 days all-inclusive. The weather was beautiful - not too hot and with a gentle breeze from the coast. Some of the US reviewers won't believe its a 4 star hotel, but it seems to fit the bill along side other Spanish 4 star hotels.
First the best bits - the staff are very friendly, the beach is so close & beautiful (very clean and not too overcrowded), my boys loved the kids club and the evening disco. The kids club supervisors aren't all German - they are a really good mix (Russian, Dutch, Spanish etc) and the disco isn't just German based, its again a mixure of Spanish, English and German. Sitting through it every night for an hour is torture as an adult, but the kids love it!
The food was better than expected and we didn't find it necessary to dine out. We had an early breakfast, a 10am coffee and couissant session, a long lunch after one and an unrushed evening meal around 7.30. Drinks flow and it was nice to help myself to the odd lager or two.
The Swimming pool areas are constantly being cleaned and are very child friendly.
The atmosphere during Euro 2012 was very good and friendly. The noise after 10.30pm is minimal and we didn't have any noisy neighbours.
The downsides - I'm stuggling here to find a real one. if you don't expect a palace (like a 5 -star Intercontinental) you shouldn't be disappointed. The buildings aren't new but are very well cleaned. Room cleaning is especially good. TV reception isn't great (Sky news, BBC1 and ITV for the Brits), but we just slept in the rooms, so they we fine for that - mattresses and pillows were comfortable. No bugs and no mossies anywhere. I was interested to see that most of the early morning towels on the sunbeds belonged to the Brits and not just the Germans - how things change! If you know of an all-inclusive hotel, with great weather and next to a great beach, 2 hours flight from the UK, please let me know - otherwise I will probably be going back to this hotel the same time next year.

Room Tip: Away from the central stairs and elevators.
  • Stayed: June 2012, traveled with family
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7  Thank jonathan_c44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at IBEROSTAR Ciudad Blanca, responded to this reviewResponded June 21, 2012

Dear guest,

First of all we would like to thank you for your time in writing such a kind comment about our Iberostar Ciudad Blanca . It is a delight to read how much you enjoyed your stay with us.

Feedback like yours is very important to us, so we know what we can improve to reach an even higher and more exclusive service for our guest. We will certainly take into our consideration and we will do our utmost to improve these points.

We are delighted with your powerful and positive words describing our complete services and facilities.For us is a priority to take care of the visitors properly and fulfill our guest expectations.

Once again, we would like to thank you for your motivating words.

Yours sincerely

Online Reputation Manager
Iberostar Hotels & Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2012

This was our first family, package, beachy type holiday and we weren't disappointed. We picked this hotel because it is directly on the beach and when we saw how far back other hotels in the resort were, we had definitely made the right choice. It is right in the centre of Alcudia too. Lots of little bars and restaurants round about if you want to go out.

All of the hotel staff were extremely friendly and keen to please you, from the reception staff to the entertainment staff. Our 6yr old daughter didn't want to go in the kids clubs but she enjoyed the evening entertainment. The food was amazing, we tried something new every night, our daughter even tried, and liked squid.You could get cava in the bar too which I've never seen on all inclusive before.

I don't know what people expect from the rooms, we had an apartment which was very large and comfortable, but we only really used it to sleep and get ready in. The maids came in every day and cleaned it, we even got fresh soap on the last day.

We only got home 2 days ago and already we're looking to go back. I wouldn't take another chance on another hotel in Alcudia, this one would be very hard to beat.

Apart from the hotel, don't waste your time on the boat trip to Formentor, the beach isn't a patch on Alcudia beach.

Room Tip: We were in block 2 which had the entertainment stage attached to it, this might be a problem if you...
  • Stayed: June 2012, traveled with family
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9  Thank Clare M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2012

Brilliant hotel, location & food. Would definatly go back & recomend it

  • Stayed: May 2012, traveled with family
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1  Thank 11Sarah_S11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about IBEROSTAR Ciudad Blanca

Address: Juan Carlos I 43, 07408 Port d'Alcudia, Alcudia, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Alcudia > Port d'Alcudia
Amenities:
Beach Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Port d'Alcudia
#3 On the Beach Hotel in Port d'Alcudia
#3 Spa Hotel in Port d'Alcudia
#4 Family Hotel in Port d'Alcudia
#6 Romantic Hotel in Port d'Alcudia
#6 Luxury Hotel in Port d'Alcudia
Price Range: $96 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — IBEROSTAR Ciudad Blanca 4*
Number of rooms: 303
Official Description (provided by the hotel):
The IBEROSTAR Ciudad Blanca hotel is a complete hotel, and the all inclusive option is highly recommended for those who fancy experiencing an entertaining family holiday. Everyone will have their own space in its studios and apartments, as well as privacy and services that will make your stay a very comfortable one. Located on the sea front, the Ciudad Blanca hotel combines the beauty of the Bahia de Alcudia with gorgeous beaches and surroundings. These include the services and facilities of a family hotel: outdoor pools for adults and children, children’s playground, accommodation for pets, free Wi-Fi, SPA Sensations, all inclusive, Miniclub, Maxiclub, Teenieclub, Jacuzzi, professional shows, water sports, 15,000 m² of gardens, three restaurants, two bars and a spectacular Sea Soul & Beach Club to spend days and nights in the most incredible and relaxed atmosphere. ... more   less 
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Also Known As:
Iberostar Ciudad Blanca Hotel Port d`Alcudia
Iberostar Puerto Alcudia
Iberostar Hotel Ciudad Blanca
IBEROSTAR Ciudad Blanca Majorca, Spain

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