We have just returned from our stay at this hotel stayed half board a family of six 2 children and 4 adults (two rooms).
The positive points are;
Firstly the staff are very helpful and friendly both at night and during the daytime; the rooms are cleaned everyday from beds made up to dusting and hoovering; their is a safe in each room (rental extra) and a fridge (small but adequate); the breakfast is mainly continental with fresh fruit in the morning; tables are cleaned quickly and their is no waiting time; their is evening entertainment on site every day in the 12 to 12 lounge / bar.
The negative points are; first and for most the rooms are very small with a double and a single bed in a room barley enough space to walk round; no kettle in room (available for rent 8 euros); WIFI is available but at cost 15 euros for a week; lack of extra duvets in each rooms meant that we were cold in the early hours of the morning and the air conditioning is just too loud. We were luck though, had a room on the 4th floor overlooking the poolside and the entertainment area, which meant we did not have to go to the 12 to 12 lounge and by drinks just to see the entertainment and could enjoy them from our balcony; however the the rooms overlooking the disco (on the main road side ) is said to be loud and rather noisy;
Secondly we were let down by the choice and variety of food available on the menu during our stay, and found the menu rather catered for eastern European tourists then westerners, especially if you are a vegetarian as their is nothing but chips and salad, everyday morning and evening; also very surprised that considering we went half board we still had to pay for drinks during our evening meal even if it was for water or juice never came across that before. Oh one more thing please note you are not allowed to drink your own drinks by the pool side have to by them from the bar including water.
Thirdly, the lack of good entertainment was a let down as like the food menu we found the entertainment catered for eastern European people only, with no games or public involvement at all. the one night they had the flamenco performance was good and a recommend to see but the other nights was sub standard with singers and nothing else, pretty boring.......
Fourth, we were checked out of the hotel by midday on our day of departure, know our transfer taxi was coming at 10pm in the evening, which meant we had a whole day to spend, after asking to extend our room for a half a day we were told that this would not be possible even thought the hotel was not full, this meant we were homeless for the whole of the day with out place to freshen up. Yes they did give a shower room down stairs behind the reception counter but that is it no proper room to freshen up before your flight home. Also if like us your transfer taxi is late in the day bear in mind you will have to sort our evening meal else where as once you vacate the room, you can not go back for supper of tea or anything else.
To sum up, i don't think we will be going to this hotel in the near future, it did not live up to our expectations especially when traveling with children under 5, it may be that we expected rather more for our money then what we got, but in the past alternate hotels have given much much more in return in comparison. Next time we will be going all inclusive and a four star hotel.
- Official Description (provided by the hotel):
- Come and experience our newly refurbished 4* hotel, brand new for 2016, with 219 rooms all of which have undergone a complete change for the new season. The newly improved areas of the hotel include: all the rooms, outdoor swimming-pool with children's play area, and the restaurant. Free WiFi throughout the hotel. This hotel also includes a wellness terrace on the first floor, with sunbeds, a sauna and a jaccuzzi. ... more less
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- Also Known As:
- Js Sol De Alcudia Hotel
- Sol De Alcudia
- Hotel JS Sol De Alcudia Majorca, Spain