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“Better than expected”

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Eix Alcudia Hotel - Adults Only
Ranked #10 of 49 Hotels in Port d'Alcudia
Certificate of Excellence
Reviewed July 14, 2013 via mobile

Me and my boyfriend stayed here for 4 nights. I have to say it wasnt half as bad as i expected. Our room was pleasant and had all we needed. We stayed pool side and the view of the pool was nice. The room wasnt dirty per say but the first day we got there the cleaner left sick on the toilet and there were hairs all over the sheets! I feel the cleaners couldnt be bothered to clean thoroughly and just wanted to make it look tidy. Staff were polite and professional and always said hello with a smile. The location is perfect. We like to venture out so we walked all over. The old town is about 20 mins walk and so is alcudia itself. The old town is beautiful with cobbled streets and little shops and cafes and resturants. Beach is only a few mins away which is a lovely beach. Resturants everywhere as you would expect. Carabella steak house is nice for bbq meats n steaks. Napolese indian was ok too. Bodega port was lovely. Very classy and up market its the other side of the port just past the boats. We tried paella and has bread and olives and alioli. The staff arent as pleasant as you would expect from a nice resturant but still worth a try. I didnt find that thw nightlife was all that but we dis go for drinks out up in alcudia a couple of times but clubs are quiet. I would say this hotel is a good choice as we saved over £100 stating here rather than the other one we had in mind and we enjoyed our stay and was very good value. The pool is tiny and kids do jump in and splash about but there is a little pool down the bottom. We spent most our time on the beach so didnt bother us. Just to let you know sun loungers are 4.50eur. Breakfast isnt great but i managed to find somet to eat each morning. Scrambled egg is like sick!!! Still wet and runny like they havent really been cooked! But fruit and cereal and toast etc on offer so always something to have.

  • Stayed: June 2013
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1  Thank J R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ricardeix, e-commerce at Eix Alcudia Hotel - Adults Only, responded to this reviewResponded August 13, 2013

Hola
Thanks for your stay in Hotel Alcudia and thanks for your helpful review.
Best regards
Hotel Alcudia

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874 - 880 of 1,412 reviews

Reviewed July 12, 2013

We didnt start of very well are first room was very basic on the ground floor the patio doors opened on to the road people walking past could see straight into your room not very private so we complained the only thing that was offered was a upgrade £10 extra a night each which we took up. A lovely clean hotel . The breakfast was very good plenty of choice. Pool area very nice. The hotels in a great location very close to a great beach. Lots of places to eat 20min walk to the old town. So we had a great holiday just make sure you book the delux rooms

  • Stayed: July 2013, traveled as a couple
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1  Thank 1962Alison44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ricardeix, e-commerce at Eix Alcudia Hotel - Adults Only, responded to this reviewResponded August 13, 2013

Hola
Thanks for your stay and for your positive review.
Next season all the romos will be renovated
Best regards
Hotel Alcudia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2013

I have stayed at the Hotel Alcudia many times but this year I was pleasantly surprised. The reception and lounge has been restyled and brought up to date. There is a new pool which is suitable for children and those less able to get in and out of the main pool. There is more outside area for sitting around the pools. The bathrooms and bedrooms are a work in progress, mine hadn't yet been updated but I did see some photos of one which had been. Also the front of the hotel had been refreshed, but the Spanish style has been maintained.
The staff, as usual, are helpful and can't do enough for you.
I have taken many friends and relations there over the years and everybody has had a good time.

  • Stayed: June 2013, traveled with family
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2  Thank Jeanette S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ricardeix, e-commerce at Eix Alcudia Hotel - Adults Only, responded to this reviewResponded August 13, 2013

Hola
Thanks for your many stays in our hotel and thanks for your nice words.
We hope to see you again.
Best regards
Hotel Alcudia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2013

We recently returned from our holiday to the Hotel Alcudia and after reading some of the reviews we were a bit dubious of what we would be going into but our doubts were unfounded as when we arrived after a transfer that seemed to take forever we came to hotel and were surprised at a remarkably clean hotel. After checking in and finding our room we went straight out to make ourselves aware of what was what and found a delight in the pool area where 3 pools 1 for all sizes [a pool for infants & babies 1 for little children & 1 for adults] we went all inclusive and we have to admit it was probably wise for us but not everyone would agree so you cut your cloth to suit your taste. We went for our evening meal where we first caught sight of RAPHAEL who is totally unreal [in a nice way] the meals were better than we expected and the variation was a pleasant surprise [the jacket potatoes & the rice pudding were really nice] and once I had a mastered the beer tap that man stopped taking micky out of me.
The dining room staff worked extremely hard as well as the cleaners both never seemed to stop now to the bar staff Antonio, Diego and Javiere and of course trouble[Raphael] they again worked their socks off they became good friends and had time for everyone.
Rooms were always cleaned and towels were when required, yes there was no entertainment or should I say there was a couple of nights but if you want a quiet relaxing holiday then you don't need that and finally the desk staff on our arrival they were quick and efficient and throughout the holiday were very helpful all the time even when we asked to see the newer rooms which if they are all being done out like that then the hotel will be really smart
The things that could be updated would be the sun loungers as they are a wee bit uncomfortable and a little bit better access for disabled people [but no doubt the management are already looking into that].
so all in all we had a brilliant stay and anyone reading this your holiday is what you make the staff in hotels interact with you not you with them so when you go to the hotel Alcudia expect the unexpected
this is for the staff TODO EL PERSONAL ERA GENIAL
So now it's onto the website to book up for next year

  • Stayed: June 2013, traveled as a couple
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2  Thank elliott67a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ricardeix, e-commerce at Eix Alcudia Hotel - Adults Only, responded to this reviewResponded August 13, 2013

Hola
Thanks for your stay and for your nice review.
Nothing makes us happier tan satisfied guests.
Hope to see you again.
Best regards
Ahotel Alcudia family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 26, 2013

Was pleasantly surprised when we reach the hotel in the early hours of the morning. Decor in hotel was nice, i expected a 'dump' as we hadnt paid a fortune for it!!! Room was clean and tidy and bed comfy, had a long journey so was looking forward to a good nights sleep and a lay in. As we got into bed the garbage men arrived around 1.45 am and as we were given a room at the side of the hotel (104) that was next to the dining room , every morning was woken by staff dragging chairs around and the hustle and bustle of the kitchen!!!! The room was cleaned daily and towels left. Staff worked really hard to keep it clean. I must say that the walls were that thin in the rooms that we were able to hold a conversation with our friends next door, not good when your on the loo though and you can hear everything!!!! we were b&b, so as we were up early everyday we sampled the breakfast.... was average usual foriegn bacon and sausages etc, fruit and yoghurts, did go to the 'smugglers'. Around the corner twice for a proper english fry up for 5 euros. Pool area was very nice, lovely and quiet and managed to catch up on some well needed rest there!! Not a lot to do around and about only a few English bars locally, lots of German guests at the hotel. We paid 6 euros nightly for a taxi to go into the livelier part of town where we had some fab meals and entertainment. Had a lovely time, weather fab, beach beautiful, was cheap and cheerful, would return but would ask for a different room.

Room Tip: Ask for a room overlooking the pool if possible, definately wouldn't stay on level 1 rooms 101-1...
  • Stayed: June 2013, traveled as a couple
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2  Thank sharon s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ricardeix, e-commerce at Eix Alcudia Hotel - Adults Only, responded to this reviewResponded July 1, 2013

Hola
Thanks for yoyr stay and for your helpfull review.
Hope to see you again.
Best regards
Hotel Alcudia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2013

Stayed at this hotel for 1 week commencing 15/06/13 on half board basis. Food was average. The hotel and rooms were nice and clean and pools were nice. But there was no entertainment on at all which was a let down

Room Tip: Ask for a pool view room
  • Stayed: June 2013, traveled with family
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2  Thank dolphin023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ricardeix, e-commerce at Eix Alcudia Hotel - Adults Only, responded to this reviewResponded July 1, 2013

Hola
Thanks for your review, it will help us a lot.
Best regards
Hotel Alcudia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2013

The staff were lovely the breakfast was really good loads to eat fresh fruit full breakfast plenty of everything.

Linen changed 2 times in the week and fresh towels every day.

very clean newly refurbished. really convenient to promenade and beach.

Prices for dinner and bar food in hotel were very reasonable.

I would highly recommend it MMC

Room Tip: corner suites are large and sunny with large balcony
  • Stayed: June 2013, traveled as a couple
    • Value
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Thank CorkMac82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ricardeix, e-commerce at Eix Alcudia Hotel - Adults Only, responded to this reviewResponded July 1, 2013

Hola
Thanksks for your stay in Hotel Alcudia and for your nice review.
Hope to see you again.
Best regards
Hotel Alcudia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Eix Alcudia Hotel - Adults Only

Address: Calle de Teodor Canet 43, 07400 Port d'Alcudia, Alcudia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Alcudia > Port d'Alcudia
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Port d'Alcudia
#3 Romantic Hotel in Port d'Alcudia
#7 Luxury Hotel in Port d'Alcudia
#8 Family Hotel in Port d'Alcudia
Price Range: $55 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eix Alcudia Hotel - Adults Only 4*
Number of rooms: 210
Official Description (provided by the hotel):
With a typically Majorcan character, pleasing, built on four floors and with two lifts, located in the north of the island of Majorca, right in the Puerto de Alcudia and 150m from one of the most beautiful beaches on the island. ... more   less 
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Also Known As:
Alcudia Hotel Puerto
Eix Alcudia Hotel - Adults Only Majorca, Spain

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