This place is a dump. Everything I state I can back up with photographic evidence. This is hell on Earth as I know many others who we spoke to will agree. Stay away spend your money on lottery tickets or get your face tattood your enjoy that more than staying here !!!
The place smells of sewage which was really pleasent when you walk out of the breakfast hall to be greated by a sludge gulper sucking up the drains..
we were a party of 4, the room contained 2 beds. When we complained they said "were send someone over" about 2 hours later a cleaner arrived and threw in a sheet and mumbled something then left. We spoke to the rep called Steph about it she said its for the sofa bed, I told her we didnt have a sofa bed but she told us she would get it sorted... she never did. This was day 1. i suppose we were lucky as some people arrived at midnight only to be told their rooms wouldnt be available until the occupants had checked out at 3 the next afternoon. Room service was supposed to be 3 times a week. We asked Steph if we could get some fresh towels as our 9 daughter had been ill she said she would get it sorted... she never did. The maids came in on the monday we had been there since Thursday made the beds then left. "What about the towels?" I questioned "oh another company deals with that" was the reply. They never returned.
The pool is supposed to closed from 6pm. There were people in it all hours of the night. I even witnessed a local exercising his dog in it. Our window wouldnt lock so we carried everything of value with us all the time. It will cost you 25 euros a week for the safe, non refundable. No air con and as we couldnt open the windows to get some ventilation as the noise from the pool was relentless through the night we suffered from lack of sleep, even opening the curtains was dangerous as the kids would shine their laser pens into the room. someone took a dump on the toilet floor in the main bar area, wd told the bar staff who simply said "the cleaners have gone home!". All inclusive was very poor,as was the food quality, dont do it. The staff have had a 30% pay cut... what kind of service do you think you will be getting ?? There were no snacks available in the bars unless you paid for them. My daughter used her hair dryer and when she removed the plug the whole socket came out the wall. I agained complained but the guy in the reception said "ive got 5000 complaints to deal with here then threw a stack of fliers across the office !!" Steph was good though she said she would get it sorted... she never did. I could go on as this is just a minor sample of what we and many others families endured. As a result I am now trying to get my money back from Thomas Cook as I intend to sue them. The place was filth. The rooms were dangerous, the whole experience was degrading. If you value your family do not put them through this dreadful experience.
- Official Description (provided by the hotel):
- Ideal for a family vacation. Holidays in the Club Bellevue Apartments are always good fun, because you can find all the sports and entertainment activities possible for you and your family to have a great time. ... more less
- Reservation Options:
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- Also Known As:
- Bellevue Club Hotel Port d`Alcudia
- Bellevue Alcudia
- Apartments Hotetur Bellevue Hotel
- Holiday Village Bellevue
- Hotetur Bellevue
- Apartments Hotetur Bellevue Puerto Alcudia
- Bellevue Hotel Alcudia
- Hotel Bellevue Alcudia
- Hotetur Club Bellevue
- Bellevue Apartments Alcudia