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“The most relaxing holiday i have ever had”

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HSM President Golf & Spa
Ranked #18 of 49 Hotels in Port d'Alcudia
Certificate of Excellence
Stone, England, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“The most relaxing holiday i have ever had”
Reviewed October 31, 2012

I have not been on an all inclusive holiday before, but i am born again! this hotel was great, clean, well maintained, friendly and not at all like the TV series Benidorm!.
The food was great, my family are all vegie and we found plenty of variety, something we were very worried about prior to going.
when we first arrived, i must admit i thought it looked a bit old fashioned, but after literately only an hour on site i was WOWWED.
The staff were so friendly and really looked after us.
Aucanada is really quiet and beautiful, and Alcudia is much bigger and buzzing, but far enough away to escape from.
Love it love it, i will definitely go back next year.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank Nick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, Leiter Öffentlichkeitsarbeit at HSM President Golf & Spa, responded to this review, December 10, 2012
Dear Guests,

Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and would be happy to welcome you back in one of our 19 HSM Saint Michel hotels in Mallorca.

With kind regards,
HSM Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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845 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (167)
Date | Rating
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English first
Belfast, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 21, 2012

Just spent 1 week here in early October and had an enjoyable time. Although rated as 4 star a would suggest a UK 3 star rating is more appropriate.

Pros
Quite location; 3 lovely pools; free spa, indoor swimming pool and gym; lovely small beach with café (not included in AI deal) facing hotel.

Cons
About 20 minute walk into Port Alcudia (taxi 7 euros) or 40 minutes to Alcudia old town (taxi 8 or 9 euros) ;The rooms and balconies are smallish: TV only 2 English speaking channels (Sky News and BBC 1); Food ok - nothing special. Animation(entertainment) was weak.

If booking a car best deals are online (we used Vanleer who were good). Reception car hire prices about 20 euros/day dearer than online equivalent.

If you want a quite week away from it all then this could be the place for you. If you want some nightlife then go to Port Alcudia which is a nice resort without the in-your-face brashness of somewhere like Magaluf.

I would imagine if going high season there would be competition for sunloungers.

We were half board - 16 euros a day extra to go AI. The week we were there the guests were primarily German and 40 yrs+. Bicycle hire is available at reception for 10 euros/day.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Harrym747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, Leiter Öffentlichkeitsarbeit at HSM President Golf & Spa, responded to this review, December 10, 2012
Dear Guests,

Thank you for your comments. We are glad to know that you have spent a nice time in our hotel and would be happy to welcome you back in one of our 19 HSM Saint Michel hotels in Mallorca.

With kind regards,
HSM Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
buckley n wales
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 12, 2012

We arrived for our 2nd visit on 27th Octf or 9 days. Reception were very Friedly and efficient and our sea View room was excellent, ( dont recomend none Sea view Rooms) The whole hotel was spotless my only complaint on cleaning was that our room was never cleaned until 2pm . Food was very good with always something to chose . Didnt rely go to much entertainment as its doesnt start until 9.30.pm Did how ever walk to Alcudia Market with the Rep a very nice day out. Caught ythe local Bus back. The free transport is good but you sometimes have to wait as the bus only holds 8. When we arrived the hotel was quite busy but there was no problem getting sun beds . In the summer it maybe a different matter. Ate at a Spanish restaurent in the port and it was excellent. There is a Mitchelin star restaurantn across the road we didnt gobut found that they had a fixed price 3 course meal for 29 Euros also wine starts from 17 euros . Overall a quite holiday which suited us. the Hotel is isolated and it woud be difficult for disabled visitors. we were half board but you can go all inclusive but if you chose to up grade it is very expensive. 18 euros a day we were quoted. if you want all inclusive book in advance.

Room Tip: Chooose a sea view room
See more room tips
  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ronhsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, Leiter Öffentlichkeitsarbeit at HSM President Golf & Spa, responded to this review, December 10, 2012
Dear Guests,

Thank you for your comments. We are glad to know that you have spent a nice time in our hotel and would be happy to welcome you back in one of our 19 HSM Saint Michel hotels in Mallorca.

With kind regards,
HSM Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 11, 2012

Have just spent two weeks here and would agree with other reviewers that the staff are very friendly and the hotel is spotless but disagree about the food which was very mediocre. This is definately not a 4 star hotel have had much better food in many 3 star hotels. Although I enjoyed my stay would not go back and would not recommend this hotel. It was too far from the Port of Alcudia, rather remote.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 754Linda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, Leiter Öffentlichkeitsarbeit at HSM President Golf & Spa, responded to this review, December 10, 2012
Dear Guests,

Thank you for your comments. We will inform our quality department about comments and would would be happy to welcome you back in one of our 19 HSM Saint Michel hotels in Mallorca.

Regards from Mallorca
HSM Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level 4 Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed October 10, 2012

What's the point of booking all-inclusive if you are going to arrive late on the first day? Might as well save some money and pay for it after you get to the hotel, for one night less than the number in your stay, which is no more expensive on a per-day basis than booking in advance.

Wonderful swimming pools, although none were particularly large. Great spa, with sauna, turkish (steam and eucalyptus) bath, and various water massages in the spa pool and in the showers. The gym includes a recline bike, a regular bike, a couple of walking/running machines, and a couple of weight machines (could use a couple more). There were no free weights.

The beach is a 1-minute walk from the lobby. Very relaxed and clean there. Recommend that you snorkel, bringing a little bit of bread with you. You will have hundreds of fish swarming you. Lots of fun!

Definitely an effecient, friendly staff. The hotel is kept very clean, and a slow but usable free WiFi system in the large lobby. You have to pay for WiFi in the room, and you have to pay to use the hotel's computers, but at least there are four of them available. Don't waste any time watching TV, as the channels are limited anyway. There is a gated parking lot essentially attached to the pool area, but you can also park hassle free on the street.

Be careful not to slip on the floor in the bar near the pool area.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank WhoeverYouAre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, Leiter Öffentlichkeitsarbeit at HSM President Golf & Spa, responded to this review, December 10, 2012
Dear Guests,

Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and would be happy to welcome you back in one of our 19 HSM Saint Michel hotels in Mallorca.

With kind regards,
HSM Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 6, 2012 via mobile

Shaky start when the travel cot wasn't in our room at check in in the middle of the night but redemmeded by upgraded seafront room & bottle of fizz.
Staff so lovely, from reception staff to cleaners to waiters.
Food ok, we were there on half board which was perfect.
Lovely quiet area, wee beach perfect for our 1 year old but whole hotel & area a bit of a nightmare for prams

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tarynstud75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, Leiter Öffentlichkeitsarbeit at HSM President Golf & Spa, responded to this review, December 10, 2012
Dear Guests,

Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and would be happy to welcome you back in one of our 19 HSM Saint Michel hotels in Mallorca.

With kind regards,
HSM Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wigan
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed October 4, 2012

Just returned from an all inclusive stay at this 4* hotel. In some respects it deserved it's four star rating. The staff, in the main, were helpful and frendly. The hotel was scrupulously clean. Our room was large enough for two, and again clean, our beds were made daily and towel changed daily. The public area of the hotel was kept clean and tidy.
The food was disappointing, certainly not 4 star standard, there was a large choice, veal, fish,(usually hake, or sea bream) chicken (either overcooked breasts swimming in oil or bit of leg or wing), or pork. The problem was it was poor quality food overcooked and let rest (go cold) in trays of oil. We noticed that there was trout two days on the run and then it appeared cold on the salad table. They had duck one evening, but it was overcooked (as usual) and in a tray of bubbling fat. The breakfasts were a mish mash of what our European cousins eat, and the rubbish that as passed off as bacon and sausage. A wider choice would have been an improvement , beef or lamb would have been welcome.
The location is very picturesque overlooking a small beach, but that was it. There was one little bar nearby and a quite expensive hotel nearby. The only other alternative was to travel into Alcudia, there was a shuttle bus, but at 2-3 hourly intervals till 5.00pm, so if you fancied a night in Alcudia, it was a long walk or a 10euro taxi ride.
The inhouse entertainment was very amateurish, what bit we saw consisted of people miming to some pop record, or pretending to be Michael Jackson, another was a parrot riding a bike!!!!!
TIP if you are going there A/I ; Some of the spirits you have to pay for, find out which brands are included in the A/I deal, and ask for them by name, otherwise you will get a cheap substitue.

Room Tip: Some rooms have a sea view others at the back have no view at all
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank scousersuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, Leiter Öffentlichkeitsarbeit at HSM President Golf & Spa, responded to this review, December 10, 2012
Dear Guests,

Thank you for your comments. We will inform our quality department about your suggestions and would be happy to welcome you back in one of our 19 HSM Saint Michel hotels in Mallorca.

With kind regards,
HSM Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about HSM President Golf & Spa

Property: HSM President Golf & Spa
Address: Cami d'Aucanada, 65, 07410 Port d'Alcudia, Alcudia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Alcudia > Port d'Alcudia
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Port d'Alcudia
#8 On the Beach Hotel in Port d'Alcudia
#13 Luxury Hotel in Port d'Alcudia
#15 Romantic Hotel in Port d'Alcudia
#18 Family Hotel in Port d'Alcudia
Price Range (Based on Average Rates): $
Hotel Class:4 star — HSM President Golf & Spa 4*
Number of rooms: 248
Official Description (provided by the hotel):
IN GENERAL: The 4* hotel HSM President stands out for its situation in Aucanada, Alcudia, the resort is full of charm & tranquillity & upholds high quality facilities and good service. It is a perfect choice for couples who want to have a rest and chill out enjoying the privileged environment next to the sea. The hotel is open from May to October. LOCATION: The hotel HSM President boasts of an enviable location, in the privileged residential area of Aucanada, 1,5 km from Puerto de Alcudia and 4 km from the village centre. The beach is just steps away (15 m) offering spectacular view of Alcudia Bay. Aucanada is famous for its golf course Golf Aucanada, one of the most modern and impressive golf courses of Majorca. The hotel HSM President is the closest hotel to the golf course (1 km away) and offers free transport service for guests. Alcudia is situated in the north eastern part of the island (54 km from Palma and 60 km from the airport). Being located in one of the most desirable locations on the island with it's calm, extensive beaches, HSM President is a perfect place for families with small children. It offers idyllic naturals spots, such as Natural Park of Albufera or the forest Cas des Pinar. Alcudia Bay offers uncountable attractions: shops, bars, restaurants, water park "Hidropark", possibility to practice outdoor sports where water sports and cycling stand out among others. Many cyclists choose this area thanks to its incredibly enticing cycling routes that offer different levels of difficulty as well as spectacular views! ROOMS: The hotel offers spacious double and single rooms that present elegant and modern decoration and colours. All of the rooms include a bathroom, hairdryer, air conditioning, safety deposit box (extra charge), telephone, WIFI (extra charge), parquet floor, LCD satellite TV and balcony. Some of them offer an outstanding sea view. The hotel offers also Junior Suites, with extra space and a sofa bed and direct sea view! GASTRONOMY: The hotel offers half board, full board or all inclusive food and beverage packages. The restaurant, with a beautiful sea view, offers an extensive and modern buffet with a huge selection of cold and hot dishes as well as a wide variety of homemade desserts. The restaurant also offers dishes prepared instantly in show cooking. All meals are served in the style of a thematic buffet. Drinks in half board and full board are not included in the price (lunch and dinner). All inclusive offers (besides the 3 main meals) snacks between meals and all kind of drinks (beverages, hot drinks, alcohol) and ice cream throughout the day. The clients are asked to wear suitable clothes for dinner. FACILITIES: The hotel offers 3 swimming pools for adults, and one for children. There is a terrace with sunbeds and sunshades. The "Wellness and Spa" area with beautiful sea view offers an indoor swimming pool with hydrotherapy, Turkish bath, jacuzzi, sauna, chill out area and a gym. One must be at least 16 years of age to access the spa area. Bar service is available at the pool. Inside of the hotel there is an indoor bar and spacious, cozy common areas, as well as a game room. CHILDREN: The hotel offers for children: swimming pool, playground and mini club. Also baby cots and high chairs are available in the restaurant, at no extra cost. ADITIONAL SERVICES: 24/7 reception. Pool towels and bathrobes for rent (with a deposit). WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car and rent a bike. Massage service (extra charge). We accept both Visa and MasterCard credit cards. SPORT AND ENTERTAINMENT: Daytime and evening entertainment, shows or live music various times per week. Mini club for children. Billiards (extra cost), table tennis, tennis court and volleyball in the complex. The hotel is specialized and certified in cycling tourism: not only does the hotel have a well prepared storage room for bicycles, but it also offers general information about cycling routes, meals adapted to the cyclists' needs, etc. Possibility to practice sports in the area. ... more   less 
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Also Known As:
Hsm President Hotel
Hsm President Puerto Alcudia
Hotel Hsm President
HSM President Golf & Spa Majorca, Spain

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