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“Wonderful holiday”
Review of Platja d'Or

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Platja d'Or
Ranked #17 of 50 Hotels in Port d'Alcudia
Certificate of Excellence
Reviewed September 3, 2009

Usually have a couple of holidays abroad each year and can honestly say this is one of the best we went for 7days but wished we had gone for longer the staff were very friendly the hotel very clean the food was very well prepared with enough choices to find something to suit your taste

  • Stayed: August 2009, traveled as a couple
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1  Thank KentAmber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,469 - 1,475 of 1,614 reviews

Reviewed September 2, 2009

Had a lovely time here. Friendly staff, good food and a fantastic rep - thanks Emma!!

Our room was on the 1st floor with a beach view rather than a pool view and apart from the coaches and the dogs opposite it was really peaceful. My husband thought mattresses were quite hard but I found the beds to be really comfy. I loved the fact that the bedrom had carpet rather than tiles. Rooms were kept clean and so was the rest of the hotel. Reasonable selection of food and plenty of it. Daytime entertainment was pretty standard and evening shows were on the whole pretty good. Hotel was in a nice location - away from the hustle and bustle...this could be reached really easily on the local buses which ran every 15 mins from just behind the hotel. The beach is just over the road and is absolutely lovely. Pool area great - always a sunbed or two available no matter what time you needed one. We honestly had a fab holiday here and would probably go back in the future.

* One point worth noting - if you need the doctor while you are away it will cost you 90 euros for a consultation - the doc will come to your hotel room though!

  • Stayed: August 2009, traveled as a couple
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1  Thank corfuchick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2009

Spent a nice week chilling out which was exactly what we were looking for. Although some aspects of the decor were a little dated, it was very clean and have to give the girls who changed our towels and bedding everday 10 out of 10. The dining hall was ok although we did notice that what food was left over, was then used to make something else for the next time, this was ok, didnt suffer any illhealth from it and to be honest it wasnt bad. Have stayed in a 4 star before and the food was terrible. Here, there was a good range of different things, plenty of healthy options too. The beach was super, white sand and the water on most days was warm, paradise. Only drawback was that although there was lots of places to sit outside and in, they were usually gone. Along with the people who had taken seating outside and then left this to come inside and have a smoke. Not antismokers but found this odd as why not have your smoke outside like we all do in the uk, especially as they are sitting there in the 1st place......anyway, went on an excursion, Orange blossom trail, cost about 100pound for two, food not included and if your not to good with walking fr then i suggest you dont do this trip, what with the heat and walking to and fro from coach to boat, from boat to coach, then coach to train, and its a fair old walk, plus if yousuffer from vertigo, as i do, then be warned, your taken up into the mountains to see breathtaking views from the coach as you drive near the edge of the roads with sheer drops below, well, i spent the whole journey up looking at the floor....but dont be put off by this if you like this sort of thing, my partner loved it and hey, i have the photos he took to look at. Anyway, all in all, it was a nice hotel, full of different ages and definately did what we set out to do which was chilling on the beach.....oh, a bit busy round the pool most days, which was fine as beach was across the road and had lovely breeze......so a good time was had and would go back as nice place to relax.

  • Stayed: August 2009, traveled as a couple
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2  Thank lolly70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2009

One Week in The Platja D'0r Hotel Acudia.......

There were 4 of us in our 40's booked all inclusive

In case you do not read all of this review - most important. On arrival they keep one passport per room, we were horrified to find ours in an easily reachable pigeon hole in reception and we had to remind them that we wanted it back. The receptionist was more interested in having received the remote control back that we had to ask for it!!!!!!!!

The Hotel is quite modern and air conditioned in the public rooms and the bedrooms

The bedrooms are clean and spacious with plenty storage, the bathrooms however have a bath with a shower so you have to step into / out of the bath when washing, glass doors and surrounds make this very tricky when you and the floor is wet and we heard of at least two people falling over and needing medical help, you have to give a deposit for the TV remote which they refund but the TV is small with limited channels, air con in rooms worked well

Food, well if you are expecting classic Spanish dishes think again, lots of fish, great but look out for the bones, lamb cooked on the grill by the Chef also good, but too much processed food like Chicken Cordon Bleu and what they call Veal but was just processed beef burger in breadcrumbs in my opinion and every thing well over cooked, the restaurant if you could call it that was more like a serve yourself fast food place. If you and your friends like a long leisurely meal while talking about the days events go out to a nearby Restaurant.

The Bar, it's free there you go what more would you want, well the cocktails are very limited about two we counted and they were out of a bottle not mixed. Spirits were mostly unknown brands and the coke was that strange stuff out of the pump, loads of Lemon sorts out the strange taste we found, the bar closed dead on 11.45pm we were just getting going then...and there is no table service so you spend your evening going to the bar and back

The restaurant, when open on last day for early departure was in darkness, fellow guests even had to put on lights and toaster. Menu stand placed in front of doors - another ploy to keep as many out as possible perhaps!

Entertainment, geared for the over 60's we felt first world war songs, Comedy acts with jokes from the same world war and Bingo, saying that there was a tribute act on very funny and manic called Xerox we enjoyed them pity they had to mime the songs

The swimming pool was great just the place to go when it got to hot to sit outside, no one under 18 as its an adults only Hotel, and Emma the Thomson rep was very helpful

Would we go again? No. If it is your first time abroad and you are not adventurous about food well give it a go.

  • Stayed: August 2009, traveled with family
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1  Thank Steve G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2009

Me and my partner stayed at the Platja D'or for seven nights in August and being our first time abroad we didn't fancy anything too adventurous; but we both had a great time even though we were simply content with staying in the pool for a couple of days!

We arrived at about 1am after a delayed flight and first impressions were good; the hotel entrance is minimalist but classy, with the polished floors and slick glass doors. Compared with all the other hotels people were being dropped off at on our coach we were chuffed with the one we had chosen. On entering we were greeted by a very polite Spanish gentleman who spoke good English. He gave us our room key with a minimal of fuss and said we could help ourselves to some snacks in the dining room, although there was very little left by the time we got in. To our disappointment there were no provisions for a decent cup of tea which we were dying for after our 3 hour terminal delay and 3 hour journey!

Our hotel room was cute and very clean. The beds were quite stiff however and creaked quite loudly when you moved about. The bathroom was clean and everything worked to a high standard. I was disappointed that you had to put a €7 deposit down in order to watch the very small and quite old TV in your room, needless to say I did not bother with this option. We also had a couple of problems with the air conditioning unit in ours which made for a couple of uncomfortable and disturbed night’s sleep. Most rooms come with a balcony with a couple of chairs, a table and a hanging rail for wet clothes, which was nice.

The cleaning staff are very chirpy and friendly, more so than a couple of the bar and waitress/waiter staff. However I would advise people signpost their doors well with the provided do not disturb/please make room signs around early afternoon as they won’t know if your room is empty or not.

The food ranges from fair to very good, depending on the day. The breakfast, served from 08:00 - 10:00 was nice although the scrambled eggs and mushrooms could be quite watery and tasteless. There are a decent range of other things if you do not like fry ups. Lunch, served from around 12:00 onwards offered a variety of cooked foods though the menu and variety of food would benefit from a bit more variation from lunch to dinner as it's often much the same stuff.

Me and a couple of people had problems with the waitresses trying to cram us all into certain areas of the restaurant to sit down which we didn't appreciate; however everything else was good with the service. We particularly enjoyed the cooks grilling various meats and fish fresh in front of your eyes. The restaurant was open for most of the day for various servings of snacks and the main serving times were spread about at just the right time, you will never want for being fed at the Platja D'or!

The bar and pool areas are pleasant and relaxing though I was disappointed they did not have the pool side bar in operation as this meant having to wait until you had dried off from the pool before you could go in and get a drink. Also, if you want a sun lounger then make sure you set your alarm early as the best ones get taken up quickly. Some people have a habit of leaving their towels on sun loungers to reserve them and then not come back for hours on end, this is annoying and selfish, please stop it.

The pool itself was clean and refreshing and if water sports are your game there is a daily bout of water polo played in the shallow end provided there are enough players. If you fancy keeping dry there is a ping pong table as well though might I also suggest they consider adding a pool table to the list of games available. The bar staff are never short of work and at times they can look slightly flustered, however they do a very good job in the circumstances though a smile here and there would go a long way chaps!

Ashes coverage was excellent so thank you very much for that.

The entertainment of an evening was all good fun if slightly cheesy. The comedians they have in are aimed at a much more mature audience but were enjoyable all the same. Cash prize bingo is played every night and the payout for a full house ranges from €450 - €500 which is very nice.

Distance to the beach is about a two minute walk through some trees, however you are a fair distance from any shops and the narrow road it is on can prove difficult for coaches to get down.

We took about two trips while we were there, which for two people came to a total of €200. Whilst we enjoyed going on them I think some were slightly misrepresented in the brochure. The first one we took was the East Coast Trio, a coach trip travelling through the beautiful Majorcan countryside to the market town of Sineu and port town of Porto Cristo, both very nice though some parts of the market could be intimidating and advice from the tour guide to stay vigilant for pick pockets soured the experience. The third stop was a small tour of the Majorica Pearl factory, which was nice if you were into jewellery.

The second trip we took was the Lazy Days Cruise which I think was the most misleading. The catamaran we were taken out on was a lot smaller than we were expecting and was absolutely packed with people; so much so that you only had to surrender your seat for a second to find it had been taken by someone, even if your stuff was still on the seat! Not my idea of a lazy day, more like rush hour on public transport!

What saved this experience for me was, again, the sheer beauty of the island: the rolling mountains on the coast, the clear blue sea that was like glass and the weather that was simply perfect. Jane the tour guide was a star as well so thank you Jane.
In all honesty, I would recommend hiring a car and doing your own exploring, as the trips can eat into your spending money as food and drink is often not included in the price. There is also some beautiful scenery if you are willing to travel slightly further off the beaten track. I would also recommend learning some Spanish before you can as it aids communication.

Checkout from the rooms is at about 12:00 lunchtime, this can be particularly difficult if you have a late flight like we did however you can keep your bags in their allotted storage room and they still allow you to all inclusive drinks, lunch and dinner which was very kind. The Thomson rep Emma at the hotel was fantastic, very helpful and approachable and there wasn’t a question she couldn’t answer, keep up the good work and happy birthday for last week!

All in all I have come back from Majorca and the Platja D’or happy, the shortcomings mentioned failed to spoil a lovely holiday. The Platja D’or is a nice hotel that with a bit of tinkering and sprucing up would offer a very high standard of service at a reasonable price.

  • Stayed: August 2009, traveled as a couple
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3  Thank Lolf_88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2009

Just a quick review to summarise our stay in August 2009.

Positives:

-Nice Beach

-Quick Flight

-Suites were spacious and led straight to the beach- much better than the hotel, which we sampled when we had late check out and had to move from our original room.

-Staff were nice



Negatives:

-Food was plain and boring and not great quality, going for dinner wasnt an enjoyable experience, it was more like going to a cafe. The lighting was bright, the tables werent cleared very quickly.

-You had to queue (single file) for drinks, you could also only get 2 at a time and there was no discretion on this. (For a group of 6, 3 people had to go to the bar)

-Location was good for beach but not great for marina, other bars, restaurant

- Entertainment wasnt worth staying around for. Some of the entertainment involved payment, which in an all inclusive you dont want.

-Small swimming pool, no where near enough sunbeds

Overall I wouldnt bother booking this, there are so many other places to go dont waste your time or money...

  • Stayed: August 2009
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1  Thank han86Nottinghamshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2009

Nothing has changed, this is exactly how it was when we visited last year apart from a few staff changes at the bar and in the restaurant.

On arrival at 4am we were dealt with politely by the receptionist, given our room card and told some snacks were out for us if we wished. We chose to go strait to bed and get a few hours sleep and be up for 8am for our first full day.

The beds are very hard but as they had recently been replaced you soon got used to the them, my only gripe was they have two singles pushed together. Come on guys, please give us couples a double bed.

Breakfast is a fry-up, cereal, croissants, toast and tea, coffee or juice.

Lunch is salads, pasta salad, cold meats, cheese or a cooked meal if you preferred then cake, jelly, caramac type stuff or ice cream. You helped yourself to drinks from the fridge.

Dinner was a good choice every night the difference being that there was show cooking and your drinks were served to you either coke, 7up, beer or wine. There was nearly always a fish dish and the puddings were similar to Lunch.

The staff in the restaurant are very polite and efficient always and the Maitre De is always on hand if you have any issues.

Make sure you get down to get a sunbed at 8am, we did and always got one in the same position all week. We have stayed at places where people get up at 7am so to get down once at 8:15 and still have a choice was nice.

Added bonus at this hotel is no kids under 16 allowed, lovely.

Tracey and David do all the daytime and some evening entertainment. Most of the day activities are silly and fun and no pressure is put on you to take part, just have a laugh.
They try their best to keep it fun and although they are not everyone's cup of tea, they do try their best always. Shame that David is leaving soon. GOOD LUCK DAVID.

The bar staff work their socks off all day but especially in the evenings. Keep up the good work.

I must mention the Thompson Rep Emma who is a star, she was always happy to help and was regulary about the hotel to talk to if you need help or advice.

We will have a change next year but be sure we will return.

  • Stayed: August 2009, traveled as a couple
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3  Thank kjbenja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Platja d'Or

Address: Ctra Arta s/n, 07408 Port d'Alcudia, Alcudia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Alcudia > Port d'Alcudia
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
#13 Romantic Hotel in Port d'Alcudia
Hotel Class:3 star — Platja d'Or 3*
Number of rooms: 220
Reservation Options:
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Also Known As:
Platja d`Or Hotel Port d`Alcudia
Platja d Or Puerto Alcudia
Platja D'Or Majorca, Spain

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