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“Great stay”
Review of Platja d'Or

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Platja d'Or
Ranked #18 of 50 Hotels in Port d'Alcudia
Certificate of Excellence
Reviewed May 21, 2013 via mobile

I stayed here for 10 nights with my boyfriend. It was our first holiday abroad so we were looking forward to it. The hotel it self is very clean and a nice modern room. It is just by the beach and by a few shops. You can walk up the road for 20 mins to the main strip so it is not noisy on the night. We were both 21 at the time and yes were one of few young couples but I did not mind that at all. It was a nice change not to have children screaming by you.
The bar staff are all lovely and will do anything to help you.
Only thing to have let us down was the food as I lived off chips the whole time as I am picky but that is my fault as I don't enjoy much fish and meat lol.

  • Stayed: June 2012
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3  Thank Jessmc90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,045 - 1,051 of 1,604 reviews

Reviewed May 19, 2013

Our 6th stay at this hotel was as enjoyable as all the previous stays here. This hotel is just the best in Alcudia. Staff are great and nothing a trouble. Food, bar and cleanliness are second to none. The entertainment team Maria and James are just the best I have seen at this hotel and visiting artists are just fantastic to see. Will be coming back here time after time.

  • Stayed: May 2013
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13  Thank KevinClose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2013

Well we were looking forward to our first "adult only" holiday in Majorca having had a fantastic holiday in October last year at Sa Coma further down the coast also with First Choice.
Sadly disappointed. Our room was at the end of a long dark narrow corridor, the room itself was also dark, dank and small. Dark wood fittings, khaki "hopsack" bedcovers on the twin beds, overall dated and unattractive.
The view from the room was of the building site almost opposite where workmen were coming and going even though we found out later that this was illegal in the Summer, (the pneumatic drill at 8:15 a.m next morning did not help).
The carpet was stained, the pillows cases also were not exactly pristine. Old fashioned CRT portable television with 2 channels, not that we would want to stay in this room any longer than necessary. We went down to lunch, again not what we were expecting. Limited buffet choice, some congealed fish and fried or roast chicken, reasonable salad choice though. The evening meal was better with a bit more choice. The drinks were of the help yourself variety, you could choose a bottle of wine if you wanted which was acceptable. We ventured to the pool area, it was apparent that this hotel only catered for Brits in the senior age group category, we had to find a table that wasn't downwind of the ciggie smoke.
The pool was adjacent to a very busy road, lorries and cars thundering up and down all day, not peaceful or relaxing at all. Poolside could do with a bit of a brush and tidy up too, looked tired and dated. Water was perishingly freezing.
The entertainment lounge separate to the rest of the hotel looked as if it was an unfinished building, bare slab concrete monolith, very unattractive on the outside. The "entertainment" team, an English lady in her 50's and her male colleague in his 20's did their best to jolly people up, but the evenings entertainment of "guess the pubsign" wasn't really our thing, although the others seem to enjoy it. The next morning's "armchair aerobics" by the pool didn't do it for us either.
Our rep Lucy did a fantastic job in trying to sort out our discontent with the room. She arranged for the hotel to have the room cleaned and it was inspected by the "Director of Cleaning". We went back to check but even though they had had a go at cleaning the carpet, it was still stained, but the pillow cases had been changed. Lucy asked the receptionist if we could change rooms to a sunnier poolside one, but this was flatly refused even though the hotel had 2 floors empty. It was then that we knew that we needed to change hotels.
Lucy sorted out one one the road the "Contesa de Bahia" which I'll review later, but it cost me an extra £240.
On the plus side, the staff at the Platja D'or are friendly, the entertaiment duo try very hard to "entertain". The beach side location is very good but there isn't much else in the area apart from the usual tawdry beach shops. The old town of Alcudia is a good bus ride away which has lovely Moorish architecture.
Our issue is is that Thomsons rate this hotel with 4T rating whilst the Spanish only rate it 3*, this we feel is misleading and we would like to progress this further.
OK there are no kids here which is what we wanted, but in the end the hotel that we moved to was a family one with hundreds of children but we had a much better time.
Lucy the rep, take a bow, credit to First Choice/Thomsons/Tui as is her coleague Amy who we met at the Condesa. These girls work fantastically hard and nothing is too much trouble.

Room Tip: Choose from building site side and you might ctach a glimpse of the sea between the trees) but bewar...
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  • Stayed: May 2013, traveled as a couple
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4  Thank edloon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2013

we returned yesterday and what a great time we had, our first adult only holiday it was great .the staff in all areas are fantastic, nothing is to much trouble. bar staff 10 out of 10, restaurant staff where excellent ,reception great,All aspects of this hotel are great ,clean pool area, pristine gardens ,my only gripe is the pool needs heating it was so cold that i could not get in it and despite lots of people around the pool i only saw 4 people in it in a week if it was heated i would give this hotel 5 star rating thank you hotel Platja dOr for a great holiday ,cant wait to come back

  • Stayed: May 2013, traveled as a couple
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6  Thank bettygoose99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2013

Just returned from a week at the Platja d'Or May 2013, we stayed there last year too at the same time of year. It was lovely to see many of the same friendly faces of the staff. This shows it must be a happy place to work. We had a wonderful week and we shall return.

Room Tip: We liked the front of the hotel over looking the sea.
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  • Stayed: May 2013, traveled with friends
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3  Thank Malcolm W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2013

we have just returned and booked for next year.
This will be our third time staying here.
service is so good, nothing is too much trouble.
towels changed daily and beds made and changed regularly.
Entertainment is second to none.
No children makes for a peaceful child free holiday!

  • Stayed: May 2013, traveled as a couple
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2  Thank Andrea W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2013

Do not listen to the bad review me and my boyfriend stayed in this hotel in August 2012 both of us were 18 at the time, yes the average age at the hotel was around 50+ but there was still some young ones as well ! We walked to the strip the majority of nights as it was obviously always gorgeous weather it was about a 15 minute walk but a nice easy walk. The food was amazing not one complaint to make fabulous selection and always something different to chose from (and I am usually picky). The service we received from all of the staff was great especially the waiters, waitresses and chefs ! They made me a birthday cake and surprised me with it whilst having my lunch. The rooms were lovely and very spacious, we were always able to get a sunbed around the pool and if our do not fancy the pool the beach is across the road and is absolutely gorgeous the water so clear and blue ! I would definitely return to this hotel as we thoroughly enjoyed our stay !

  • Stayed: August 2012, traveled as a couple
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13  Thank JordanaL_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Platja d'Or

Address: Ctra Arta s/n, 07408 Port d'Alcudia, Alcudia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Alcudia > Port d'Alcudia
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
#13 Romantic Hotel in Port d'Alcudia
Hotel Class:3 star — Platja d'Or 3*
Number of rooms: 220
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Also Known As:
Platja d`Or Hotel Port d`Alcudia
Platja d Or Puerto Alcudia
Platja D'Or Majorca, Spain

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