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All reviews island pool snack bar on the island salad main pool entertainment team the jolly roger great holiday star hotel bar staff burger every night evening entertainment on tap hotel is spotless plenty of choice pool bar fussy eater
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Reviewed September 14, 2018

Had an amazing holiday, staff were excellent, plenty of food choices, drinks were plentiful and rooms cleaned everyday. We loved the pool on the lake as it was less busy than the main pool area. We had most of our meals out in the garden area, there were always seats and couldn't understand why it wasn't used more by other guests. We will definitely be returning to this hotel at some stage in the future.
The only problem we found was the reserving of sun loungers, I was up at 06.30 hrs., one day and was shocked to see people leaving their towels (Main Pool). It was also a shame that some hotel guests could not be bothered to put their rubbish in the bins (which are plentiful) and also that some of the children were swinging from the bars on the bed loungers (with the aid of their parents). Which was another reason why we opted for the pool on the lake. I would certainly recommend this hotel and would like to say a big thank you to them for delivering such great service.

Room Tip: Rooms overlooking the pool are noisier due to the entertainment, so opt for the south side if you want peace and quiet
  • Stayed: August 2018, traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Suzanne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reservaslgm, Director de Recepción at BelleVue Lagomonte, responded to this reviewResponded September 14, 2018

Dear customer
Thank you for giving us a perfect rating and for recommending our hotel to other travellers.
We will send your nice words to all our staff , and hope to see you again soon
Best regards
Pedro P

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2018

Rooms were clean, all staff were helpful and friendly. Free wifi, my only moan, would be that the island pool is not for adults only, when there is 3 pools at the main hotel. Children can enjoy.
Close to beach, shops etc. food was excellent, loads of choice breakfast,lunch and dinner.
Maybe tea/coffee making facility's in rooms, would of made it even better.

Room Tip: Mountain view means your at back of hotel, quieter, you can not here the evening entertainment or bar noise.
Stayed: September 2018, traveled with friends
2  Thank Debbie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reservaslgm, Director de Recepción at BelleVue Lagomonte, responded to this reviewResponded September 14, 2018

Dear customer
Thank you for giving us a perfect rating and for recommending our hotel to other travellers.
We will send your requests to the hotel manager about the island pool , and hope to see you again soon
Best regards
Pedro P

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2018 via mobile

We travelled as a family of 3. Our daughter was 2.9years old.
We had a brilliant time.
After first night I found in our room huge cockroach. That spoiled my holiday a bit. But it was only once, so I didn’t complain about it. It is true that your water will leak from the shower into your room if you run it with the full power. Walls are thin and you can hear all the noises from the corridor( people screaming, laughing etc.) Beds are really comfortable and we had to force ourselves to wake up in the morning, it was so cosy in the room with the dark curtains and soft beds.
Restaurant was usually crowded and we had to wait until the table was available. Food was good, obviously a bit boring towards the end but that would be the case in any hotel, I suppose. I loved their fish dishes and salads. The food was always fresh and yummy. Fruits and cakes were good too.
Swimming pool is very good. Shallow one excellent for children and by the end of the day the water in it was super warm. It was a pleasure to sit in it. Many adults were enjoying themselves in that pool. Deeper pool was good too.
We only made to the island pool once. We didn’t really like it. We preferred the hotel one.
The disadvantage for us was that the hotel was far from the beach. You wouldn’t want to walk in 35 degrees heat. The shuttle bus was available but it only takes 8 passengers at the time so the driver was going and coming back to pick more guests so we often had to wait 20 min for our turn.
If this hotel was on the beach I would definitely return there.
All the staff were nice and kind.
I recommend this hotel!!!!

Stayed: July 2018, traveled with family
1  Thank Sylwia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reservaslgm, Director de Recepción at BelleVue Lagomonte, responded to this reviewResponded September 14, 2018

Dear customer
Thank you for giving us a perfect rating and for recommending our hotel to other travellers.
We hope to see you again soon
Best regards
Pedro P

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 10, 2018 via mobile

While not the most modern hotel on the island. You could not fault the cleanliness or the helpfulness of the staff. Every thing was cleaned regularly and the staff were friendly, efficient and exceptionally hard working. The food was good choices and decent quality and plentiful. I would not hesitate to recommend this hotel. Planning a group trip and this is definately on the list as an option.
Thank you staff for fantastic service including rescue of precious soft toy who went on a trip in the laundry to Palma.

Stayed: August 2018, traveled with family
1  Thank brob2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reservaslgm, Director de Recepción at BelleVue Lagomonte, responded to this reviewResponded September 11, 2018

Dear customer
Thank you for giving us a perfect rating and for recommending our hotel to other travellers.
We hope to see you again soon
Best regards
Pedro P

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2018 via mobile

Visited on 19th August for two weeks, family of six, hotel spotless staff very friendly, yes noisy hotel at night but you expect this, unfortunately on my second week I got sick so it spoilt my holiday,but the sickness had and nothing to do with the hotel, just unfortunate timing, food was good pool was good all in all 10 out of 10 and I would definitely visit again

Stayed: August 2018, traveled with family
1  Thank veronica b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reservaslgm, Director de Recepción at BelleVue Lagomonte, responded to this reviewResponded September 10, 2018

Dear customer
Thank you for giving us a perfect rating and for recommending our hotel to other travellers.
We hope to see you again soon
Best regards
Pedro P

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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