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Salles Hotel Marina Portals
Ranked #1 of 7 Hotels in Portals Nous
Certificate of Excellence
Reviewed August 27, 2013

This was my second visit to this hotel in 5 years and I wasn't disappointed. Clean, friendly staff, nice pool, great breakfasts and a lovely spa. Perfect location with restaurants and bars all around. A 10 min walk downhill to the Marina and a small, but beautiful beach. 10 mins ride in a taxi to Palma Nova. 30 mins ride in a taxi to Palma. Cathedral is definitely worth a visit. Restaurants = I recommend Jose's or Chameils which are both close by and very reasonable. Or if you really want to "splash out" try Wellies or Flanigans down in the Marina. For drinks = I recommend Harbour Lights or Ritzi down in the Marina and if you are after something a little livlier, jump a taxi down to Palma Nova where you are spoilt for choice. If you want to see a tribute act, you must go to the Stadium in Palma Nova. Absolutely brilliant!!!

  • Stayed: August 2013, traveled with friends
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Thank Maggie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallesHotels, Director General at Salles Hotel Marina Portals, responded to this reviewResponded August 27, 2013

Thank you for coming back and trusting us.

Thanks for your comments.

We are really glad to read that you had a very nice holiday in our hotel and in Mallirca.

All of us will try to improve our service for the future and we hope you visit the island and stay in Marina Portals many more times.

Thank you very much

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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690 - 696 of 1,212 reviews

Reviewed August 26, 2013 via mobile

Stayed here with my wife for my 50th birthday 18th to 25th of August. Arrived late after dinner due to the fact we had trouble with our luggage at the airport (no fault of the hotels). We asked the reception if we could get any food they said they would send some to our room but it never materialised not a good start. The room was on the sixth floor with a big double bed and 22" flat screen tv but the furniture was a bit dated. The air conditioning worked well shower could have been more powerful (but that could be lack of head been on the sixth floor). We also found out the use of the spar was not in price of the holiday (check this before you book 10 euros a day). Never had a problem getting a sun bed the pool was clean but a bit on the small side. We had read about stag's and hen's using the hotel as a base well there was one of each plus golf parties no problem but the stag party got rowdy late afternoon after some beers. The breakfast was more like a all inclusive breakfast but first time I have seen black pudding. The evening meal was quality rather than quantity lovely meal every night and a Good selection of meats. The resort is one street about 500 yards long with plenty of restaurants to choose from if you go out of the back gate it is a ten minute walk down to the harbour with more restaurants but they are pricey. Next to the hotel there is the ship pub nice place also free wifi. There is very little for kids to do at this resort.

  • Stayed: August 2013
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1  Thank webbo63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallesHotels, Director General at Salles Hotel Marina Portals, responded to this reviewResponded August 27, 2013

Thank you for coming to Marina Portals.

Thank you for writing your comments about us. They will hel us to mend our mistakes and to improve our service for the future.

It regret very much the trouble we caused you for our mistakes.

We would be very glad to have you here again in your next visit to Mallorca.

Thank you very much

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Reviewed August 26, 2013

We are currently staying at Marina Portals hotel. The staff are excellent and the manager is so pleasant to everyone. The hotel is spotless and breakfast is very good. There is such a variety to suit everyone. The poolside is really lovely and there are plenty of sunbeds to avail of. We are staying here for ten nights and the only negative that I could say is that the beds are very hard however good for someone with a back problem.
The resort of Portals Nous is very upmarket with lots of first class restaurants and one of the most beautiful marinas that I have seen. This is a great spot for people watching. There are also two small secluded beaches to relax on.
The resort is only 10-15 from the airport and approx 5 mins from Palma Nova.
Will definitely be back. Thank you for such a brilliant break to all the staff and management of Marina Portals

  • Stayed: August 2013, traveled with family
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1  Thank Caroline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallesHotels, Director General at Salles Hotel Marina Portals, responded to this reviewResponded August 27, 2013

Thank you for having chosen Marina Portals for your holidays in Mallorca.

Thanks for writing your comments.

We are very glad to know that you had a nice experience with us and with the resort.

We will try to improve both service and product for the uture and we would be delighted to have you here again next time you visit Mallorca.

Thank you very much

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Reviewed August 25, 2013

Stayed on a 5 night break, hotel in good location nice pool and breakfast very nice.
our room was large and the facillities within the room good, however was disappointed with the location of room on theground floor number 103 no outlook apart from a bush.

It would appear our room was changed as we were late arriving prehaps someone else was given this room and declined it as the number had been scorn out which was a bit disappointing.
The number previous was 202 .
we paid a lot of money for this break only downside was the room .

Room Tip: Not 102, higher floor
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  • Stayed: August 2013, traveled as a couple
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1  Thank malcolm023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallesHotels, Director General at Salles Hotel Marina Portals, responded to this reviewResponded August 26, 2013

Thank you for choosing our hotel to spend your holiday in Mallorca.

Thanks for taking the time to write your comments.

They will help us to mend our mistakes and to improve our service for the future.

We would be very pleasd to have you here again next time you visit the island.

Thank you very much

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Reviewed August 22, 2013

I took my daughter and 9 month old baby for 3 days a week ago. Hotel is in a good position and the staff are quite friendly. Hotel clean.

I would stay again in this hotel but not with a baby in a buggy as I don't think the interior of the hotel is baby friendly. Steps up to the bedrooms which are not easily negotiated with a baby in a heavy buggy especially at night. We did ask for someone to help with the luggage but no one came to assist. Also not easy to get to the bedrooms with all the luggage and a buggy especially when the rooms are not ready on arrival meaning you have to move them twice. After a very early start to the airport, it wasn't a relaxing start to the holiday.

When we left the hotel at 7.35am the restaurant was not open so we could not have a drink or something to eat before leaving and again no one to help with the luggage down. Also meant we paid for bed and breakfast for three nights but only got breakfast for two.

If I was travelling with adults I would not hesitate coming back to the hotel but not with a baby, however in my opinion it's not really a 4 star hotel. For 4 stars I would expect a porter to assist.

Stayed: August 2013, traveled with family
1  Thank price141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallesHotels, Director General at Salles Hotel Marina Portals, responded to this reviewResponded August 23, 2013

Thank you for choosing our hotel for your break.
Thank you for writing your comments.
They will help us to improve our service.

Please, next time you are on holidays, tell the Front Desk your departure time, the day before. They don´t know about your flights.

We always provide an early continental breakfast, before breakfast starts, at no matter what time in the night. All guests who tell us about their early departures have the chance to have a warm breakfast before living the hotel.

We hope you visit us again in the future.

Thank you very much

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Reviewed August 19, 2013

Please ignore adverse comments about trivialities! This Hotel is great! Breakfast is astonishing,everything you need but some idiots will probably say "no kippers".They even have bottles of bubbly!!!Staff are happy working there and you can sense this,If people say there are miserable faces then they must be looking in the mirror.The drink/rooms/views/location are super.Lovely big pool and smaller for kids. Wherever you choose to go people will sadly look for faults.Take my advice.this Hotel is a wise choice and quick transfer from Palma.Lots of nearby restaurants but not a hive of activity.Relax and enjoy!!!! Sorry for being honest all you FBK and TWTR users.

Room Tip: all rooms are facing sea and mountains.The higher you are the better the views.
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  • Stayed: August 2013, traveled as a couple
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2  Thank richarddickyboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallesHotels, Director General at Salles Hotel Marina Portals, responded to this reviewResponded August 20, 2013

Thanks for having chosen our hotel for your holidays.

Thanks for taking the time to write your comments about your stay.

We know that there is always a losng way ahead in order to give a good service and that there are holes and stones that we try to avoid.

We make mistakes and we have lots to learn, but we try to improve every day our service and our product.

We hope you choose Marina Portals in your next visit to Mallorca.

We will be delighted to meet and host you and offer you, again, our best service.

Thank you very much

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Reviewed August 19, 2013

We recently stay at the Marina Portals for 9 nights and we had a great time. We had booked a family room and after a slight hiccup with our 1st room (many thanks to Miguel for sorting) the room we were given was great, 2 separate bedrooms and an end room, very quiet with good views. Breakfast had a wide selection of food and the staff were always very friendly and helpful.
Portals Nous is a quiet and lovely resort to stay in with very good restaurants especially Chameli's.

  • Stayed: August 2013, traveled with family
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1  Thank skenn01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallesHotels, Director General at Salles Hotel Marina Portals, responded to this reviewResponded August 20, 2013

Thank you for the comments and for choosing Marina Portals for your holidays.

We are glad to read that you had a nice stay with us.

We will keep on trying our best to improve service and product for the future, and it would be very nice to have you as a guest next time you visit Mallorca.

Thank you very much.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Salles Hotel Marina Portals

Address: Ctra. d'Andratx s/n, Km. 10, 07181 Portals Nous, Calvia, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Calvia > Portals Nous
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Portals Nous
Price Range: $75 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Salles Hotel Marina Portals 4*
Number of rooms: 188
Official Description (provided by the hotel):
The traditional-style Marina Portals offers stunning Mediterranean Sea views just 7 minutes' walk from the beach. It has a pool and a spa, and the air-conditioned rooms have a kettle and satellite TV. Guests have free access to the spa, which has a water circuit, sauna and steam bath, as well as chromotherapy and other relaxation and beauty treatments. Marina Portals also has a large sun terrace with loungers. All the spacious rooms in Marina Portals have a private balcony and free Wi-Fi. They have antique-style furnishings and safes. Many of the rooms have sea views. Marina Portals offers a breakfast and dinner buffet service. The hotel's snack bar has a terrace, and the Coral Bar offers a range of drinks. Marina Portals is less than 10 minutes' drive from the capital of Palma de Mallorca. The bars and restaurants of Portals Nous, as well as the marina, are within 10 minutes' walk. ... more   less 
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Also Known As:
Marina Portals Hotel
Marina Portals Nous
Salles Hotel Marina Portals Portals Nous, Majorca

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