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“Another fantastic stay at Marina Portals”

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Salles Hotel Marina Portals
Ranked #1 of 7 Hotels in Portals Nous
Certificate of Excellence
Leeds, England
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Another fantastic stay at Marina Portals”
Reviewed August 6, 2013

Just had another fantastic stay at Marina Portals hotel in Portals Nous Majorca. This is my 4th stay at the hotel and I love it. Breakfast is great with differant specials each day - Pedro the head chef makes an amazing Omlette - The rooms are great and location is amazing with fantastic bars and resteraunts nearby - Try Joses opposite or Chemellis down road to right or Casa Papa and supermarket less than 100m away- for a posh night out stroll down to marina at bottom of hill and go to Wellies or Cappucinos - we had a small problem with dripping toilet cistern and a call to reception and handyman arrived and fixed it with 20 mins - This was the first time we tries the hotel Spa and it was 5star absolutely brilliant - Cant wait to come back next year - To Miguel the manager and all the team at Marina Portals - El Fantastico

Room Tip: I like a room on top floor as gets sun till 8.15pm and my partner she likes to get a few Vodkas dow...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank deckingjim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallesHotels, Director General at Salles Hotel Marina Portals, responded to this review, August 7, 2013
It is very rewarding to read that your guests come back several times and they are still happy with the experience.

Thanks for your comments. We will try our best to improve both product and service, so you can feel that you made the right choice every time you visit us in the future.

Till next time. Thank you very much
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (317)
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English first
Coventry, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 5, 2013

My wife and I have just returned from the hotel (04/08/13) and stayed in room 611. Very pleasant hotel with really friendly staff. Bedroom was excellent with a good comfy bed. Rooms were cleaned every day, and the overall hotel area was kept very clean. The pool area was a great sun trap all day with plenty of sun loungers for every one.
The food was good, with variety to cope for everybody, If you prefer to eat out there are many restaurants available near by.
I would definitely stay there again without hesitation and would recommend the hotel to anybody who wants a quiet relaxing holiday.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gabster22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallesHotels, Director General at Salles Hotel Marina Portals, responded to this review, August 6, 2013
Thank you for choosing our hotel for your holidays and for having taken the time to write your comments.

We are very glad to read that your stay was pleasant enough to go back home with a nice sensation.

We will keep on trying our best to improve our service for the future and it wuold be very nice to greet you again in our house.

Thanks a lot
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 4, 2013

Good location of hotel next to the port portal and beach, the pool area is amazing likes the pool bars, waiters do a really great job and every day the hotel manager give a nice wellcome in the restaurant Jose galego thank's, reception staff are really nice and they never are tired to explain all the guest's needs specially David Hidalgo and Francisco, but oir last morning we saw one guest asking for a picnic and a lady in the morning says that they can have it, the situation is when we asked for that, on the front desk they told to me that the hotel don't hace this service, it doesn't matter but all the staff should know all the services taht the hotel have. Anyway we hat and ideal holidays, thank's for all, and see you next year.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MortonEllisIan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallesHotels, Director General at Salles Hotel Marina Portals, responded to this review, August 6, 2013
Thanks for choosing us and for writing your comments.

We are glad to know that you had a nice stay in our hotel.

Your comments will surely help us to mend errors and to improve our product and service for the future.

It would be nice to be able to have you back here as guests when you visit Mallorca again.

Thank you very much
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
131 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed July 30, 2013

I have stayed at Hotel Marina Portals 3 times in 2 years. It is great value for money.
I have visited in May & September and gone with a group of friends for some sunshine, good food and some sightseeing and shopping in Palma.
Most people I have met here use the hotel as a base, as you are so close to lots of bars and restaurants.
The hotel is a little dated, but clean and the staff friendly. Breakfast is served in the huge dining room and there is much to choose from.
The pool area is never too busy as most people head off to the near by beach and Marina, only a 10 minute walk down the hill... A little harder to walk up after a day on the beach, or late at night!
In the evening the lounge & bar areas are empty as people head off to the various restaurants.
I would say that the Hotel was a very good 3 star and an excellent base.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallesHotels, Director General at Salles Hotel Marina Portals, responded to this review, July 31, 2013
Thanks for trusting us again and coming back for your holidays.

Thanks for writing your comments about our hotel too.

We will try to respond to your fidelity by improving our service and product for the future.

Thank you very much
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 29, 2013

We have just returned from a 2 week family holiday at the Salles Hotel Marina Portals and it was excellent. The rooms are clean and spacious (we had room 403, a 2 bedroom suite with wonderful sea views).

The breakfast catered for all tastes with plenty of choice and the managers welcome every morning was a nice touch. All staff are courteous and go out of their way to make you feel welcome, especially Enrique at the coctail bar.

The hotel is in a perfect location being just a 5 minute walk to the beach and harbour. The pool area is large with plenty of sun loungers and whilst there are no childerns activities there is table tennis, crazy golf and volley ball facilities.

There are plenty of dining choices near by. We avoided the over priced restaurants at the harbour and instead opted for the restaurants in the village of Portals Nous itself. Our favourites included Jose's (opposite the hotel), Casa Paco, Chameil's and Akbar all within a 5 minute walk. The supermarket is just a couple of minutes down the road as is the bus stop which gives access to Palma and beyond.

I would highly recommend this hotel and i look forward to returning in the future.

Room Tip: Ask for a sea view on the 4th floor.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank McBurney_treetops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallesHotels, Director General at Salles Hotel Marina Portals, responded to this review, July 30, 2013
Thanks for having chosen our hotel for your holidays.

We are very happy reading that you had a great time here with us.

Thank you too for writing your comments.

We will try to improve our product and service and to mend errors when we make them.

It will be a great pleasure to see you back here next time you visit Mallorca.

Thank you very much
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochdale, Lancashire
Level Contributor
84 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed July 27, 2013

I cannot understand the comments about the surly reception staff because in my experience they welcome you to the hotel with open arms and nothing is to much trouble for them especially David who could also double up for a young Kevin Davies ex Bolton Wanderers........

We had room 529 this time, which was close to the end of a corridor so it was nice and peaceful until our last night when the people above us returned to the hotel at circa 4am and then proceeded to discuss it with half the hotel via their balcony!!

The balcony was nice and cool in the morning because the sun is behind the hotel as you look out over the pool and out to sea but then got the sun in the afternoon. The room was kept spotless, the air con worked and the shower was first class with hot water available at all times.

We had B & B and there was aways something to our liking although the juices from the machine need to improve as they let the hotel down.

Always managed to get a sun bed and a brolly although towels appeared on some beds pre 7am and I just wondered whether these had actually been reserved the night before...... Unlike most places there are plenty of beds although brollies are at a premuim. That said there is a shaded area under the trees in case of need. It did get very hot in the afternoons when we visited and there were still people in the pool come 7pm.

In summary no complaints on our second visit to the hotel and we will definitely visit again may be for a few cheeky days before the season ends...........

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Harripo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallesHotels, Director General at Salles Hotel Marina Portals, responded to this review, July 28, 2013
Thanks for choosing our hotel for the second time. And thanks for writing your comments. They are our best help to find out about our product and service. We cannot always see what is in front of our eyes and that´s why we appreciate so much everybody´s comments.

We regret very much not to be able to avoid anybody waking up people in the middle of the night.
Unfortunately, when we find out they have already disturbed somebody else.

We will be really glad to welcome you here again, as many times as you wish.

Thank you very much, again.

See you soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 26, 2013

We arrived last Friday evening at Marina Portals and had no problems checking in, reception staff were helpful and friendly. Our room, 229, was great. Two bedrooms with a connecting door. The air con worked well and the rooms were spotless. Both rooms had a balcony over looking the pool and were spacious.
The pool area was nice and big and we never had a problem finding a sunlounger (even though some people still get up at the crack of dawn to put their towels out!). The girls absolutely loved the pool and played for hours with other children they met and all the inflatables that were left. The pool bar is a bit pricey but staff didn't seem to have a problem with you bringing your own snacks and drinks.
We stayed bed and breakfast in the hotel and always found a good selection at breakfast. It's true the coffee is from a machine but it tastes nice and you can get cappuccinos, macchiatos and hot chocolate. The hotel staff always greeted us in the morning and helped the children to get their food and drinks. We asked staff about nice places and beaches to visit and they were helpful and informative.
Overall the hotel is in a good location, near to the beach and the port and is good value for money. I had a coconut peel at the spa which was really nice, very relaxing and great value at €20. The whole spa is a lovely area and staff are very professional.
We would definitely go back to Salles Marina Portals, a nice family hotel and good value for money.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lucy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallesHotels, Director General at Salles Hotel Marina Portals, responded to this review, July 31, 2013
We feel very rewarded by reading that you had a nice stay with us.

Thank you for choosin our hotel to spend your holidays.

It will be really nice if you come back and let us look after you again.

We will tru to mend errors and to improve our service for the futura.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Salles Hotel Marina Portals

Property: Salles Hotel Marina Portals
Address: Carretera Andratx Km 10, 07181 Portals Nous, Calvia, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Calvia > Portals Nous
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Portals Nous
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Salles Hotel Marina Portals 4*
Number of rooms: 188
Official Description (provided by the hotel):
The traditional-style Marina Portals offers stunning Mediterranean Sea views just 7 minutes' walk from the beach. It has a pool and a spa, and the air-conditioned rooms have a kettle and satellite TV. Guests have free access to the spa, which has a water circuit, sauna and steam bath, as well as chromotherapy and other relaxation and beauty treatments. Marina Portals also has a large sun terrace with loungers. All the spacious rooms in Marina Portals have a private balcony and free Wi-Fi. They have antique-style furnishings and safes. Many of the rooms have sea views. Marina Portals offers a breakfast and dinner buffet service. The hotel's snack bar has a terrace, and the Coral Bar offers a range of drinks. Marina Portals is less than 10 minutes' drive from the capital of Palma de Mallorca. The bars and restaurants of Portals Nous, as well as the marina, are within 10 minutes' walk. ... more   less 
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Also Known As:
Marina Portals Hotel
Marina Portals Nous
Salles Hotel Marina Portals Portals Nous, Majorca

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