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1 - 6 of 159 reviews
Reviewed September 15, 2019 via mobile

Six of us stayed at the start of September for 2 nights all inclusive as our flight was cancelled. Excellent hotel, staff very helpful and accommodating. Cannot fault the place. Lovely pools and loads of sunbeds. Food delicious and plenty of variety. Very clean and maid comes every day. The Manager printed off our boarding cards and helped with transport to the airport. Will definitely return hopefully under more pleasant circumstances . Thank you to the Manager and reception staff for being so kind and helping us out in what was a very stressful situation.

Date of stay: September 2019
Trip type: Traveled with family
2  Thank katierc012
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelsSeramar, Director at Hotel Seramar Sunna Park, responded to this reviewResponded September 18, 2019

Dear katierc012,

Thanks a lot million for your nice words, I'll pass them to all my staff cause it's really grateful for them.

Hope to see you and your lovely again sonn.

Kindest regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 11, 2019

We spent two nights at the apartments Sunna Park while waiting for a replacement flight as ours was cancelled. We stayed all inclusive and both the hotel and the staff were outstanding. Excellent food as well. A very very nice experience.

Date of stay: September 2019
    • Value
    • Sleep Quality
    • Service
Thank Emanuela B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelsSeramar, Director at Hotel Seramar Sunna Park, responded to this reviewResponded September 18, 2019

Dear Emanuela,

Thanks a lot million for your nice words, I'll pass them to all my staff cause it's really grateful for them.

Hope to see you soon again.

Kindest regards from Paguera

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2019

My husband and I were transferred to the Sunna Park as our original hotel was double booked.

We were more than delighted for the upgrade to All Inclusive as compensation.

The hotel manager and all his staff (cleaners, waiting staff and bar staff) were all very polite, hard working and great at their jobs. The staff all spoke sufficient English to be understood and assist us as necessary. The children's entertainer was always busy keeping the kids occupied. The evening entertainment for the adults was adequate, but not many people stayed about to watch/listen to the singers etc.

The pool area was always tidy and we used the sun terrace most days and the parasol was very welcome to provide a bit of shade in the seering heat.

The rooms were very clean and tidy, towels changed every day if you wanted. Great to have air conditioning without having to pay separately for it.

Food in the restaurant was good and warm and plenty of choice.

There weren't many British guests in the hotel when we were there.

We would recommend this hotel and would stay in it again. The resort of Paguera was lovely and the only down side was the cycle path to Santa Ponsa was being upgraded when we were there and was not pleasant to use.

Date of stay: July 2019
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
3  Thank Fiona S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelsSeramar, Director at Hotel Seramar Sunna Park, responded to this reviewResponded August 20, 2019

Dear Fiona,

Thanks a lot for your comment, that help our staff to do every day their best to please guests like you.

Hope to see you again soon.

Kindest regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 26, 2018

Stayed for a week half board for The Challenge Peguera Triathlon and then for cycling and a beach holiday afterwards. Perfectly located for the event just a couple of minutes walk to the start/finish/transition area and the beautiful Tora Beach.

The hotel is immaculately clean and the rooms/bathrooms are spacious. The staff really make the Hotel, they are all friendly, helpful and made our stay very enjoyable.

Date of stay: October 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
1  Thank Maria D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelsSeramar, Director at Hotel Seramar Sunna Park, responded to this reviewResponded May 19, 2019

Dear guest,

Thank you very much for sharing your observations with us, they really help us to improve. We are glad you had a nice experience in Seramar Hotel Sunna Park. and we hope you to be our guest again in the near future.

Best regards
Pepe Pardo
Manager

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Reviewed September 23, 2018

Just back from a week at this hotel,could not find any faults it was outstanding.Went with a bit of trepidation after reading some reviews.However i found the hotel staff excellent they could all speak very good English and couldn't do enough to help.This is a family hotel traveled with 4 adults and my 2 year old grandson.The hotel was spotless maid service every day.great pool also nice pool for the kids.Loads of choice in the restaurant something for everyone.Big thank you to The manager Pepe and all his staff

Room tip: stayed in room 323
Date of stay: September 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank united1968
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelsSeramar, Director at Hotel Seramar Sunna Park, responded to this reviewResponded May 19, 2019

Dear guest,

Thank you very much for sharing your observations with us, they really help us to improve. We are glad you had a nice experience in Seramar Hotel Sunna Park. and we hope you to be our guest again in the near future.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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