We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disgraceful!”

Restaurante Maritimo
Ranked #70 of 153 Restaurants in Palmanova
Price range: $21 - $49
More restaurant details
Restaurant details
Good for: Large groups, Romantic, Families with children, Business meetings, Local cuisine, Special occasions
Dining options: Lunch, Late Night, Breakfast, Dinner, Reservations
Reviewed October 5, 2013

Having previously been to this restaurant a few years ago, we thought we would try it again. The service was terrible from the start...had to wait 10 minutes to even be given a menu despite the restaurant being practically empty! Waiters were miserable and just grunted at us as we ordered drinks. It then took a further 15 minutes for them to acknowledge that we were ready to order...again we were just grunted at! We then waited another 50 minutes for our food to be served (microwave lasagne and chips and a frozen pizza.) Numerous other people had come and been served and gone by this time. I then asked for the bill....15 minutes passed...no bill! I then walked into the indoor bar area where the waiter printed off our receipt and slammed it on the bar in front of me. I explained that I was very unhappy with the service, the grunting, poor food and time taken to be served. He then picked up the bill, pointing to the amount saying I must pay the money right now. I asked if he acknowledged what I was saying about the service, he then stood right in my face repeatedly shouting the amount of money and that he was going to call the police. I asked him to take a step back away from me...he kept shouting NO in my face over and over! I can only guess he was trying to intimidate me into paying the bill, although I had not once refused to pay it! I then moved myself away from him and he stormed off. We settled the bill with the bar staff and left. Safe to say we will never be going back there again!

    • Value
    • Atmosphere
    • Service
    • Food
Thank Lindsay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (162)
Traveler rating
Traveler type
Time of year
Language

69 - 73 of 162 reviews

Reviewed August 19, 2013

Ate here a few times during our stay ,good set menu,staff nice ,on the beach front.Drinks reasonable too

1  Thank Kazzycols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2013

Food and service was Excellent, fantastic views over the Bay. Order a cocktail if you go, can recommend the Mojitos.

Thank SBen2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2013

Food was microwaved and cold in places , told the waitress who apologized and returned it to the kitchen , the rest of the family were tucking into their food whilst I waited for mine and when it came it was cold again in places , I told the waitress but this time the manager came and said he had tested the temp of the food before sending it to me by putting his finger in it! Told him to take it away and to bring my bill and he said he didnt need customers like me so it was a bad experience for us but give it a go if you like fingers in your food

    • Value
    • Atmosphere
    • Service
    • Food
Thank sehlfc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2013

Food is cooked fresh on an outdoor grill, lovely view across the beach/sea, friendly services and good prices.

1  Thank S91J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Restaurante Maritimo also viewed

 

Been to Restaurante Maritimo? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing