The best thing about this hotel is its location and views, right on the beach and with lovely sea views. My husband and I stayed for a week in July after a week onboard the Thomson Dream. I was very disappointed. We were all inclusive and felt as though we were treated as second rate guests. You have to get served at a small part of the bar - drinks are different than for non all inclusive guests. There are 4 cocktails included on the all inc offer, I tried one, dreadful, like weak orange in a straight glass. I saw a lady not all inc with a curvy cocktail glass with pineapple and umbrellas etc, not necessary in a four star hotel. Bar staff were quite miserable. Reception staff were helpful, apart from the jolly man who welcomes you ointo the restaurant, they all need to learn how to smile and show warmth to guests.
The food however was very good, plenty of choice, always hot and something for everyone.
We didn't go by the pool as never any beds however we do prefer the beach and so paid for beds on the beach everyday, you are close enough to just walk back for lunch. The beach is lovely.
Rooms are basic but clean, however as a 4 star all inc - it was very expensive for a room search and no coffee tea etc in the room.
If I were returning to Palma Nova, I'd stay in the sol matias and wouldn't bother with this hotel again. It has a long way to gp to match other four star places in my opinion.
PS guests who can't manage stairs beware, lifts kept breaking down and didn't fill you with confidence when working
- Official Description (provided by the hotel):
- The Globales Santa Lucia Hotel in Mallorca is located in the best area Palmanova, positioned on the sea in between the beaches of Son Matias and Palmanova. The main floor areas of this hotel in Palmanova, are spacious, with lovely lounges and climate controlled dining room with an exquisite buffet, a pool bar with snacks. At night there is live music and entertainment, including cabaret shows and dancing. The hotel has outdoor swimming pools for adults and children and an indoor heated swimming pool in the winter where you can also enjoy a jacuzzi, sauna and Turkish bath. ... more less
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- Also Known As:
- Santa Lucia Palma Nova
- Hotel Santa Lucia
- Globales Santa Lucia Palmanova, Majorca