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“We got the Bug ******”

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Globales Santa Lucia
Ranked #18 of 38 Hotels in Palmanova
Reviewed May 22, 2012

This is our third time at this hotel over a period of about five years! The quality of the hotel has gone down in both food and especially entertainment! The Dutch couple are attriocious having difficulty even reading answers to the poor quality quizes which fill the majority of nights without outside acts. The Hotel Staff are great though and cannot do enough for you. But after about 4 days I had a terrible sickness and trots bug - which was then passed on to my wife. This ruined our Holiday. We are back home now and still have wobbly legs and can't eat properly. We will not be going back.

  • Stayed: May 2012, traveled as a couple
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1  Thank Brian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,719 - 1,725 of 2,157 reviews

Reviewed May 21, 2012

I booked this hotel based on price offered for half board for me and my friend, as we were on stag weekend and the other guys where in another hotel which was full.

Sun bed area too crowded. Pool was tiny, view across Palma Nova beach beautiful!

THIS IS AN OLDIE HOTEL – walking sticks, zimmers the lot, I was waiting to see the meals on wheels brigade go past. Me and my friend brought the average age down to about 69. Please don’t bring your kids here, there was a few in the hotel, the children’s pool was about 2 metre squared, not sure if it had a kids clubs or anything.

Night staff very rude

Food – not much choice although dinner was nice, breakfast was below average

Rooms – 4* Really? Small, with a TV in from 19th century. No fridge, or tea/coffee making facilities, I wasn’t bothered but I’m sure the grannies were not happy. Beds were uncomfortable.

The hotel itself is in a good location, shops/bars etc literally as you walk out and Magaluf is a good 10minute walk

Would I stay again, probs in the year 2062! For the right price and a revamp

Room Tip: Request even numbers
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  • Stayed: May 2012, traveled with friends
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1  Thank Aaron_Hall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2012

the hotel location is great but this is the only good point of the hotel. the food is very average and the entertainment is unbelievable. two dutch kids one 19 anf the other 23. they acted like kids entertainers and it was like taking part in the eurovision song contest, awful. the hotel is very clean and if you can drink the local brands you will be very happy here. there is an option of paying 50% of the price for branded drink which works out good but again the entertainment would spoil this option. the son mateus hotel next door us a better offer. all incklusive is not all that it is made out to be the hotel have a captive audience but at what a price..

  • Stayed: May 2012, traveled as a couple
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1  Thank anniebannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2012

Stayed here for a week at the start of May with my friend. The location is perfect – lots of bars, tacky gift shops and a lovely beach all very close. And if you fancy going into Magaluf – it’s only a 10 minute walk. Airport transfer to and from the hotel took about 30-40 minutes, and we were dropped off first, and picked up last – perfect!

Hotel itself is nice, most staff are friendly, rooms a nice size, and bar and pool area good. So to tell you more: Our twin room had lots of storage space (although could do with more draws!), a bath and shower and moderate sized balcony. Beds were rubbish – I could feel the springs, and they are basically mattresses on a camp bed frame!! There is a television with 3 English channels I think, but it’s so tiny, so not worth watching! There was a fridge and safe also in the room, but both incur extra charges. We stayed on the 8th floor, pool side – definitely recommend this – amazing views, sun most of the day and this floor also have larger balconies than most, without a roof – perfect for sunbathing! We stayed all-inclusive – this was good, with lots of choice of food and drinks, but you are not allowed in the cocktail bar, and have to go to a separate side of the other bar – making it all a bit weird and silly! Food was of ok quality – most things tasted rubbish, but that may just be a Spanish thing. There was always a type of meat, fish and pasta, with either salad, vegetables and potato/chips. Now I did catch a stomach bug during my stay, as did several people in the hotel – it’s certainly put me off all-inclusive in the future! The entertainment team (a Dutch man and woman) were really rubbish – the activities they planned were terrible, and could have been much better. The pool area is nice, both indoors and out – nice and clean, with reasonable space – but yes, if you want a lounger you need to be there before 10am ish, although I can see this being much worse during busy seasons!

Overall, this hotel is nice, I would stay here again just for the location and room views, but I certainly wouldn’t go all-inclusive!

Room Tip: Pool side has the sun most of the day, and the higher rooms have the best views!
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  • Stayed: May 2012, traveled with friends
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2  Thank sarah14387
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2012

Hi All

Not a Bad Hotel lol

Reception:
good overall very welcoming they need more setties ( evil eyes off the oldies if you sit in there seats.

Lifts:
ok really as long as you get in them at verious times of the day due to lack of entertainment at the hotel the oldies use them to play musical lifts.

Sunbeds:
found it ok to get a sunbed the only problem was the veiw again turn left oldies turn right oldies
all basking behind UV protected glass, meals on wheels would be in there glory here.

Pool:
great pool to look at, the indoor pool was fun for my step daughter we had a cool time in there
and not to forget great for the oldies and there arthritis.

Rooms:
very nice rooms but a little on the small side! not enough room to fart.

Food:
breakfast: full english! need I say more.
evening meal: fish fish and yep more fish, chicken not bad though.

Entertainment: (what entertainment)
music to suit the oldies best to get out and find your feet the night life outside much better and cheaper.
turn right outside the front and you will find bars with cheap beer and music.
turn left and a 10 minute walk will take you into magaluf, if you have children best to stay around the outskirts of magaluf at night but in the day time Magaluf beach was much better.

beach:
best part of this holiday really cool beach, to far for the oldies to walk too, and them mobile scooters aint that fast on the sand.

overall cool holiday really thats if you got out of the hotel.

Room Tip: you get the sun on the pool side through the day but from 5pm you get it on the other side of the ho...
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  • Stayed: May 2012, traveled with family
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9  Thank Andrew b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2012

I stayed at this hotel the end of april 2012 for one week and was very apprehensive about the hotel after reading the reviews especially with a 2 year old in tow.

The location of the hotel is excellent right on the beach front, plenty of shops and bars nearby and with it being only 10 mins walk to magaluf plenty of places to explore. which my daughter thoroughly enjoyed.

The hotel itself was excellent, i found all the staff friendly and helpfull especially the reception staff (when i locked my key in my room they were brilliant). The rooms are very clean and of good size all with sea views. The food was good with breakfast being the highlight plenty of different types of food to choose from, dinner was also good and there wasn't one night when i couldn't find something i like to eat.

The only downsides to this hotel are that the pool is small but with fantastic beachs either side of the hotel who needs the pool!! Also the entertainment is the worst i've ever seen but again there are so many different bars to go to at night very close to the hotel we didn't stay in the hotel.

We thoroughly enjoyed our holiday and will definetely be going back.

  • Stayed: April 2012, traveled with family
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7  Thank heidi p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2012

stayed 1-8 may 2012 a lovely clean hotel food really good felt a little bit degraded when you go into dining room all inclusive sit at 1 side and half board at another the same at bar very small area of bar for AI very large area for half board staff behind need to learn how to smile as for young dutch girl and boy whe do animation they have no respect for the older guests who visit this hotel 2-3 times a season they just literally pull the mick out of these guests behind there backs and call them to other guests no respect at all this was reported to manager who is a nice lady and she knows she has problems in this area and she is trying to resolve i think they need to have animation team who can speak english and understand english this hotel is located in a lovely area with beaches to either side which is ideal because sun beds are all taken by 8-30

  • Stayed: May 2012, traveled as a couple
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4  Thank Susan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Globales Santa Lucia

Address: Calle de Duc Estremera 6, 07180 Palmanova, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Beach Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Palmanova
#9 On the Beach Hotel in Palmanova
#9 Family Hotel in Palmanova
Price Range: $131 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Globales Santa Lucia 3*
Number of rooms: 332
Official Description (provided by the hotel):
The Globales Santa Lucia Hotel in Mallorca is located in the best area Palmanova, positioned on the sea in between the beaches of Son Matias and Palmanova. The main floor areas of this hotel in Palmanova, are spacious, with lovely lounges and climate controlled dining room with an exquisite buffet, a pool bar with snacks. At night there is live music and entertainment, including cabaret shows and dancing. The hotel has outdoor swimming pools for adults and children and an indoor heated swimming pool in the winter where you can also enjoy a jacuzzi, sauna and Turkish bath. ... more   less 
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Also Known As:
Santa Lucia Palma Nova
Hotel Santa Lucia
Globales Santa Lucia Palmanova, Majorca

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