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“Family Friendly”
Review of Zafiro Palmanova

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Zafiro Palmanova
Ranked #6 of 39 Hotels in Palmanova
Certificate of Excellence
Ireland
Level Contributor
57 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Family Friendly”
Reviewed March 30, 2013

I cannot imagine any family with young children not enjoying this hotel, the staff are helpful and more than friendly, the restaurant has a good choice and very good food. Outside, there is more than enough to keep kids entertained with play areas both in and out of the pools. Car rental is good value here for touring the beautiful island, you can also hire road bikes on their website which will be delivered and stored in this hotel.

  • Stayed March 2013, traveled with family
    • Value
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Helpful?
7 Thank dunnangallIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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639 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Glasgow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 15, 2013

Just returned from a week in this hotel, the hotel room was very spacious and very well equipped with all you would need for your stay, and very clean inside and out and the staff were very friendly indeed. the grounds are very well maintained and the indoor pool and jacuzzi were ideal as although the weather was nice it wasn,t particularly warm, only downside was most of the bars and restaurants seemed to have closed down for the winter, but this hotel is very well situated, walk down the steps in front of the hotel and the beach is about 50 metres in front of you and there are plenty of shops and bars nearby, overall a very relaxing and enjoyable break.

Room Tip: Our room was on the 3rd floor, but did not get the sun until late afternoon.
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  • Stayed January 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
12 Thank Marion M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed October 31, 2012

My family and I spent a week in the Viva Palmanova and had a wonderful time. The staff are excellent, from the lifeguard who kept a discreet eye on our 3 year old when he decided to change pools without telling us to the restaurant staff who were so friendly and helpful.

Overall, the good points:
Very family orientated, great facilities for children (and for adults if they have the time to use them!)
Excellent food quality and variety for buffet.
Good location with shops, supermarkets, bars and restaurants nearby.
Close to the beach (unless you have a buggy, very frustrating to be so close but to have to go the long way due to steps).
Good standard hotel, especially when you see the competition nearby.
Very good environmental policy and set-up.
Mini disco for the kids is great, we're still singing that BUFO song...

The bad points:
The balcony doors are locked by simply pushing them shut. We were horrified to see this as the parents could lock themselves out on the balcony after the kids had gone to bed (or any other time). We had to be incredibly careful not to shut the door fully, but it would be a nightmare if you did so accidentally. Also, by having the door open, the air con would stop, so when the kids were sleeping and the adults enjoying quiet time on the balcony, the apartment was heating up.

Wifi, freely available in the lobby area, but once you stepped outside this area, nothing. It would be great to see them extend it to the seating area outside at least.

Cleanliness; we were a little disappointed with the standard of cleaning throughout the inside of the hotel (outside was fine). Upon arrival in our room, our baby crawled around to explore and when we picked him up his hands and feet were filthy. Not a good sign, floors were swept clean but not washed it seemed. We also saw food on the floors in the dining area that was obviously from the last meal (cornflakes at dinner time, and again the next day). Somebody in a position of responsibility needs to check this job more thoroughly.

Overall we would have no hesitation in recommending the hotel, but certainly think there is room for improvement.

Room Tip: Get a room overlooking the pool
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
9 Thank Dyflin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savonlinna
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 28, 2012

We spent a fabulous week at the Viva Palmanova hotel in early June this year (my review comes a bit late, I know). We were me, my wife, our 8yo daughter and my wife's brother. None of us could really find anything significant to complain about. Well, the only thing would be the noisy late night program of the neighbouring hotel (can't remember its name). Our rooms were facing that direction, and every other night we would be stay wake until after midnight because of the loud music they played there. But that didn't spoil our vacation.

We had all inclusive and the buffet food was great, not too repetitive. We loved having lunch at the pool bar, order whatever we wanted from the list and everything was free of charge. :) Be warned though; if you want to eat your evening buffet outside at the terrace, you're entering an a la carte area and have to pay for everything you order, even with all inclusive. We were unaware of this until the moment we began to order, and at that point it would have been too embarrassing to leave. It's a bit nasty that you can't eat your evening buffet meal outside as the indoor restaurant tends to get quite hot and noisy when filled with people... but this didn't spoil our vacation either. :)

The hotel facilities are lovely! Great pool area with a luxury pool for adults only with no kids screaming. Our daughter simply loved the 0,9m pool - had it been her up to her she wouldn't have got out of it. The staff is friendly and have a good sense of humour everywhere around the hotel. Rooms were spacious with air conditioning. Palma Nova is quite your typical tourist centre, but not annoyingly much so. It was nice to walk along the beach and enjoy the hot weather. The beach - actually there are three of them in the Palma Nova area - is very clean and so is the water. I don't remember swimming in such a clear sea water before!

Only one thing made us sad at the end of the week - why didn't we spend two weeks?? This was one of the best holidays ever!

Room Tip: If you want to avoid the noisy night program of the neighbouring hotel, request a room from the pool...
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  • Stayed June 2012, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
4 Thank sellisti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed October 24, 2012

Firstly this is a family hotel that despite having a spa and adult area is very much geared towards those with children! you have been warned... they have thought of everything - ikea style plastic cutlery etc if you want it for those with younger children, lifeguard, splash pools etc.

The hotel is very clean, we upgraded our room to a roof terrace with hot tub, we had an issue with the hot tub being a little cool and were reimbursed fully the cost of the upgrade - they could not offer us an alternative as they were all booked. That said the rooms were adequate, a super king bed with a sofa style bed and pull out bed in the lounge area. If we could have asked for one thing in the room it would have been an english speaking tv channel.

We also went for the AI option as this has proven more convenient in the past with having two children aged 8 and 9 years, it affords a degree of freedom for them when ordering drinks and ice creams etc. The food was of a good standard and catered for all appetites. The alcoholic cocktails were made with named brands and very strong!

The whole hotel and facilities is set in a fenced area and we felt able to let our children decide where they were going to play - the ship style water pool, football pitch, mini golf, park area or the main outdoor pool area, this was the least favourite of their choice as it was cold! The indoor pool however was heated it just lacked atmosphere!

Palma Nova has some great beaches, unfortunately it lacks any culture or atmosphere whatsoever - we knew this and used the hotel for what it offered and really didn't venture out. If you like English style bars with 'Only Fools and Horses' being screened then put it to the top of your list!

The staff work hard to please and the management are very much involved in the day to day running of the place, everyone we encountered were friendly and receptive to children. Would I go back? No, however I would recommend this hotel if you want a family holiday with a short transfer.. I would however visit one of the other Viva hotels in the north of the Island.

Top tip - book your return transfers with Gulitrans (info@galitransmallorca.com)

Room Tip: Either book a room on the ground floor which is pool facing - this will give you a small garden area...
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank RHerbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 21, 2012

We have just returned from a visit to the Viva Palmanova Hotel (myself, my mum & my 7 yr old daughter) and have had a really great time. We had a self catering apartment, which was quite well equipped. It had a microwave, 2 hobs, cutlery, bottle opener, washing up liquid and they even left a bottle of water in the fridge for our arrival! The reception staff are lovely, as are the restaurant and cleaning staff, very polite and helpful. The entertainment was good and the kids club didn't start too early, 8pm. The pool area is stunning, and has great equipment for children of all ages. I would definitely like to go again and will be trying all inclusive next time. I can't think of anything negative only the man with the noisy leaf-blowing machine going past outside at 6am! There weren't even any leaves on the pavement! Apart from that, a fabulous week was had by all!

Room Tip: Rooms overlooking the road can be noisy with bin collections etc.
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 836LHull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stavanger
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 18, 2012

Nice apartments with space enough for 2 adults and 2 children. Clean and nice hotel and friendly staff. Nice outside area with several pools and facilitis7activities for the children.
The beach was only 3 minutes walk away and plenty of restaurants in walking distance. October was nice and quite and the weather was still sunny and warm.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank T_I_Stavanger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Zafiro Palmanova

Property: Zafiro Palmanova
Address: Avenida Cas Saboners s/n, 07181 Palmanova, Calvia, Majorca, Spain (Formerly Viva Palmanova & Spa)
Phone Number:
Location: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Palmanova
#3 Family Hotel in Palmanova
#4 On the Beach Hotel in Palmanova
#5 Luxury Hotel in Palmanova
#6 Romantic Hotel in Palmanova
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Zafiro Palmanova 4*
Number of rooms: 198
Official Description (provided by the hotel):
The Zafiro Palmanova hotel is close to a white sandy beach. Apart from the outstanding sport facilities, this exclusive 4-star hotel features excellent services and activities for both adult and children. The delicious gastronomy makes this resort the ideal accommodation for the most demanding palates. ... more   less 
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Also Known As:
Viva Palmanova Palma Nova
Viva Palma Nova
Zafiro Palmanova Majorca

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