Firstly this is a family hotel that despite having a spa and adult area is very much geared towards those with children! you have been warned... they have thought of everything - ikea style plastic cutlery etc if you want it for those with younger children, lifeguard, splash pools etc.
The hotel is very clean, we upgraded our room to a roof terrace with hot tub, we had an issue with the hot tub being a little cool and were reimbursed fully the cost of the upgrade - they could not offer us an alternative as they were all booked. That said the rooms were adequate, a super king bed with a sofa style bed and pull out bed in the lounge area. If we could have asked for one thing in the room it would have been an english speaking tv channel.
We also went for the AI option as this has proven more convenient in the past with having two children aged 8 and 9 years, it affords a degree of freedom for them when ordering drinks and ice creams etc. The food was of a good standard and catered for all appetites. The alcoholic cocktails were made with named brands and very strong!
The whole hotel and facilities is set in a fenced area and we felt able to let our children decide where they were going to play - the ship style water pool, football pitch, mini golf, park area or the main outdoor pool area, this was the least favourite of their choice as it was cold! The indoor pool however was heated it just lacked atmosphere!
Palma Nova has some great beaches, unfortunately it lacks any culture or atmosphere whatsoever - we knew this and used the hotel for what it offered and really didn't venture out. If you like English style bars with 'Only Fools and Horses' being screened then put it to the top of your list!
The staff work hard to please and the management are very much involved in the day to day running of the place, everyone we encountered were friendly and receptive to children. Would I go back? No, however I would recommend this hotel if you want a family holiday with a short transfer.. I would however visit one of the other Viva hotels in the north of the Island.
Top tip - book your return transfers with Gulitrans (email@example.com)
- Official Description (provided by the hotel):
- The Viva Palmanova & Spa hotel is close to a white sandy beach. Apart from the outstanding sport facilities, this exclusive 4-star hotel features excellent services and activities for both adult and children. The delicious gastronomy makes this resort the ideal accommodation for the most demanding palates. ... more less
- Reservation Options:
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- Also Known As:
- Viva Palmanova Palma Nova
- Viva Palma Nova
- Zafiro Palmanova Majorca