We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely hotel ......but!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Intertur Hotel Hawaii Mallorca & Suites
Ranked #6 of 39 Hotels in Palmanova
Certificate of Excellence
york
Level 6 Contributor
159 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Lovely hotel ......but!”
Reviewed October 24, 2013

My wife's an I spent a week at the hotel hawaii in Palma nova two weeks ago...there are with son many hotel positive and negative so here is our review of what we found at the hotel.....
The position of the hotel right on the bay is great although the sun never touched our sea view room once during the weeks stay.this may be different in the summer but the sun was always the case at the time we visited.
We where given a room 442 on our arrival and the room was suitable and a decent size and clean .during the day the room was fine but after 7 pm when the upstairs bar and entertainment began it was unbearable noise coming from above with feet running and chairs screeching apart from the noise from the music show. This is fine if you don't retire before 1pm but it was impossible to sleep until bar closed nod people disbursed. So much so that the morning after the first night I went to reception and asked if another room was available and was told the if I wanted a quiet room I would need to upgrade to a premium room which would allow my internet connection a daily paper and bath robe.yipee...but above all I would not be affected by the noise from the bar..despite having to pay 180 euros I decided to do this as I did not want to spoil the holiday especially as it was a present for my wife for our 40th wedding anniversary, as I explained to the man on reception. We where relocated to room 334 a larger room although this wasn't necessary but at least away from the noise.
The rooms gave us a great view of the pool area ( got a bit rowdy during the day as some of the all inclusive clients decided to drink it dry.) however it did give us some entertainment by watching the pool hoggers stand in prime position any thing from 7 30 in the morning waiting for the sun beds to be unleashed so they could get there towels on them to secure there place.( strange I thought the view was it was only the Germans who did this sort of thing.)
The food at this hotel was some of the very best I have experienced at an all inclusive hotel with a really extensive choice and presented with great care to be pleasing to the eye. The staff throughout the hotel where friendly and helpful with any queries answered .....well done to you all in and out of the kitchen..excellent.
We want out into palma on three of the seven days and ordered a packed lunch which was ready to pick up the morning after.the packed lunch again was well done and sufficient for our needs.
Well positioned for public transport links into palma and beyond if that's what you want...
We where apprehensive about palma nova being so close to magaluf bearing in mind the reputation but we found both resorts very nice at this time of year...

Room Tip: Go for a junior suite for better room location....if you want to get an earlier than 1 pm sleep don...
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thepassmanYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, November 15, 2013
Dear thepassmanYork ,
Thank you for taking the time to write a review. We are glad that you have a nice time in Mallorca.
Regarding the music from the bar and entertainment, we would like to point out that all the speakers are set to legal requirements and at no time surpass the maximum advocated by local by-laws. Please understand that entertaiment is a must for the hotel and it is highly appreciated by our guest. We are sorry if this was disturbing to you.
We hope this does not deter you from visiting us again in the future.
Receive our warmest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

3,753 reviews from our community

Traveler rating
    1,973
    1,164
    433
    121
    62
See reviews for
1,772
1,393
15
9
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (887)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
liverpool
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 23, 2013

We had a good holiday here despite a few niggles,we had a sea view wheelchair adapted room which was fantastic.It was a good job these rooms where on reception level,if they wernt then hubby would of been confined to room.To say you have adapted rooms then you would think you would have the lifts large enough to fit a wheelchair in.My husband wasn't the only wheelchair user who couldn't fit in the lift.For my husband to sit by pool he had to go all the way around out the front of hotel and around the boardwalk way at the back.This was our only gripe, as the hotel was spotlessly clean and all inclusive was fantastic although you really should offer tea and coffee at mealtimes.Other than that we had a really good holiday and would love to go back if the lifts where wide enough.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank she73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, November 15, 2013
Dear she73 ,
Thank you very much for your feedback. We are pleased that you have enjoyed your holiday with us. We are really sorry for the inconvenience with the lift not being big enough for the wheelchair. Some other guest commented this too.
We will take it into account in order to solve it in the future.
Receive our warmest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 23, 2013

Arrived at hotel and was put into a single room when a double one was booked, this they changed for me to room 120 over looking an air conditioning unit. This was a family gathering of 10 of us and twice when we went to dinner we requested that two tables be pushed together and we were told in no uncertain term that we could not do this that it was a management decision. We were not the only table to have this issue and it was a bit of a dampener on the holiday. Over and above that I would not howl about the food included in the package and the drink with food is especially poor with regard to chilled red wine and is a waste of time.

Room Tip: Choose one of the 600 rooms over looking the bay.
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Mac385
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, November 11, 2013
Dear Mac385,
Thank you for your comment. We are sorry that you found your recent stay with us unsatisfying,.
Regarding the issue of the tables, please understand that it is not allowed in order to keep the dinning room organized, avoid disturbing other guest and make our staff's job easier. Tables can be pushed together for special occasions like birthday celebrations for instance, but it must always be arranged in advance with the maitre.
We hope this does not deter you from visiting us again in the future.
With best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, Northern Ireland, United Kingdom
Level 5 Contributor
49 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed October 21, 2013

we arrived at the hotel about 18 30 pm we went into room 634 one night was enough it was on the ground floor looking into the street and with a their generator out side .we went to the reception the next day to change our room we where given room 320 it was on the third floor.we booked half board just as well the food was not up to much .the entertainment at night was is poor unless you are a child ,the new reception looks good but you could not have a drink at it ,so you had to drink downstairs where the kids where their shows .the tv in the rooms the vol was set at 50 it was ok for some channels but the other channels was to low you could not hear them also all the chairs and sunbeds was booked with towels .we went to reception to hire a towel and it was cheaper to go into town to buy one also there was a steep hill to wall up

Room Tip: go somewhere else
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Selwyn E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, November 11, 2013
Dear Selwyn E,
Thank you for your comment. We are sorry you found some not so good things during your stay.
We take your opinión about this into account in order to improve our service in the future.
We hope to get the chance to meet your expectations next time.
Receive our warmest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangor NI
Level 5 Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed October 21, 2013

We are just home from what was overall a very enjoyable stay at the Hotel Hawaii. We had a package from Jet2 which all went very smoothly - flight, transfer and hotel.

The first thing that strikes you is the view from the hotel which is fantastic. Thankfully we had a sea facing room and were able to enjoy the view the whole way across the bay of Palmanova. The reception staff were efficient without being overly friendly. Our room was on the 2nd floor and was perfectly adequate in size and spotlessly clean - the maid service every day is excellent. The bathroom seemed to have a problem with flooding every time we had a shower which was a bit irritating, especially if you went to the toilet during the night and stepped in an unexpected puddle.

The food was very hit and miss. The dining room is fine with plenty of tables and a drinks station (we were all inclusive). The cold buffet served a good variety of salads etc which were generally very good. The hot buffet had a good range of options which varied from excellent to awful with some meat dishes very tender and others like old boots. The sweet buffet was terrible and consisted of a selection of powdery cakes with fake cream and watery blancmange-type stuff. I'd advise sticking to fresh fruit.

The location is a bit of a double-edged sword. On the one hand it allows for the fabulous view but on the other it restricts sun access. The pool and patio area where you can sunbathe must be facing north because the sun rises to one side and then travels behind the hotel before setting on the other side of the hotel. Might not be such a problem in mid summer when sun is higher in sky but in October at least half the pool / patio area is in shade all day and the rest is shaded by the hotel for at least part of the day. I have to agree with other reviewers about the sunbeds which are fixed and not good for reading etc.

There were surprisingly quite a few young families there and the panda club seemed to have a good program of activities for kids. For the adults the entertainment program is run by Toni who was a really nice guy - funny and enthusiastic - and consisted of a variety of games by the pool by day. At night there was a minidisco for kids followed by bingo every night. This was then followed by a local guest entertainer which again ranged from excellent (acrobat show, snake show) to awful (Tom Jones tribute, parrot show)

A few other grumbles include having to pay for wifi (7E per day or 28E for week), having to pay for room safe, rip-off newspapers and having 2 single beds pushed together rather than double. Reasonable selection of drinks in all inclusive package but I have heard others suggest drinks are watered down. Lets just say I had 6 gin and tonics one night and was still walking in a straight line.

Thankfully our weather was generally warm and sunny and we had a good holiday. If you are looking for your dream hotel for an unforgettable holiday then Hotel Hawaii is probably not it, but if you want a pleasant, comfortable and relaxing break then it is perfectly fine

Room Tip: A sea view room is a must so that you can enjoy the spectacular view
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Davidandjan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotel Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, November 11, 2013
Dear Davidandjan,
Thank you for taking the time to write a review. We are glad to know that, despite some not so good things, you had a nice stay. We take note what you commented into account in order to keep improving in the future.
Receive our warmest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, England, United Kingdom
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 21, 2013

we have just come back from this hotel on the 15th oct 13 it is beautifull hotel rooms spacious clean, food in resturant penty of choice. always plenty of tables. pool s are lovely only thing is you grt some people going down with there towels and getting same spot each day. that should be stopped. but very entertaing to watch on morning. we were in room 646 on 6th floor overlooking pools and bay. we had 2wide screen tvs in room 2 sun loungers on balcony. 2 mins walk to beach. 5 min walk into magaluf. hotel staff very friendly bar staff were too. great hotel hope to return again next oct. brilliant
Lisa & Danny

Room Tip: just book as all rooms are lovely. and when you shut balcony door you here no noise from outside
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, November 11, 2013
Dear Lisa S,
Many thanks for your feedback. We are delighted to know that you have enjoyed your holiday with us.
We are looking forward to seeing you again in the near future.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bradford, United Kingdom
Level 4 Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 21, 2013

We stayed at the Hawaii from 10th to 17th october , (Well NOT REALLY)
When we arrived we were informed that they did NOT have a room for us on the first night but they asked if they could put us up in the appartments which are about 50 mtrs UP the very steep hill. (This doesn't do anything for the hotels reputation)
Apart from the inconvenience and also using the first day of our holiday transferring between accommodation we weren't too happy. I must add that we were suitably compensated for the inconvenience. ( Upgraded from H.Board. to F.Board with free drinks at meal times , and free safe for week.)
Enough of the moaning, overall we thoroughly enjoyed our stay , the hotel , restaurant & rooms were spotlessly clean . The food was brilliant and very well cooked and presented (Buffet style)


Would we stay again ???? YES but definitely not at the height of season.....

Room Tip: Room 411 has a lovely view of palma Nova beach.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Willie64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, November 8, 2013
Dear Willie64,
Thank you very much for your feedback. We are pleased that you have enjoyed your stay with us. We are also sorry for the inconvenience of being moved the first night.
We hope to get the chance to welcome you again in the near future.
Receive our warmest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Palmanova hotels
0.5 mi away
Sol Beach House Mallorca
Sol Beach House Mallorca
#4 of 39 in Palmanova
1,209 reviews
0.0 mi away
Intertur Palmanova Bay
Intertur Palmanova Bay
#12 of 39 in Palmanova
1,894 reviews
0.4 mi away
Sol Palmanova All Inclusive
Show Prices
Show Prices
Show Prices
0.3 mi away
Hotel Son Matias Beach
Hotel Son Matias Beach
#1 of 39 in Palmanova
1,356 reviews
0.3 mi away
Aparthotel Rosa del Mar
Aparthotel Rosa del Mar
#5 of 39 in Palmanova
1,089 reviews
1.0 mi away
Hotel Son Caliu Spa Oasis
Hotel Son Caliu Spa Oasis
#8 of 39 in Palmanova
855 reviews
Show Prices
Show Prices
Show Prices

Been to Intertur Hotel Hawaii Mallorca & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Intertur Hotel Hawaii Mallorca & Suites

Property: Intertur Hotel Hawaii Mallorca & Suites
Address: Calle Torrenova 1, 07181 Palmanova, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Palmanova
#4 Family Hotel in Palmanova
#5 Luxury Hotel in Palmanova
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Intertur Hotel Hawaii Mallorca & Suites 4*
Number of rooms: 299
Official Description (provided by the hotel):
The Intertur Hotel Hawaii Mallorca & Suites is an all-inclusive hotel in Mallorca offering bed and breakfast, half-board and full-board accommodation, perfect for families and couples looking for the perfect holiday in Palma Nova in a good value hotel and with the best rates available. Situated by the sea, most family rooms at the Intertur Hotel Hawaii Mallorca & Suites offer fantastic views over the bay of Palma Nova as well as offering a quiet family atmosphere, and a wide range of activities both for children and adults: the perfect match to spend unforgettable holidays with your family. New for 2015 - the addition of the Hawaii Suites Building situated across the street from the hotel (main building). The Suites Building will be totally renovated and will consist of Junior Suites and 1 Bedroom Apartments (both without seaviews). In the Hotel which is classed as the main building you will find panoramic terrace overlooking Palmanova bay, miniclub, swimming pool and terraces with private access to the sea, garden, gymnasium, ample buffet, Chill-out terrace ... In the Suites Building you will find a swimming pool, conference room, and a relaxing pool bar. There is also a panoramic Chill Out terrace which is exclusively for adults only (from 19:00 to 24:00. Weather permitting). Choose between All-inclusive, Bed and Breakfast, Half-board (includes breakfast and dinner. Beverage not included), Full-Board (includes breakfast, lunch and dinner. Beverage not included) or Bed Only in our hotel in Palma Nova and enjoy a real holiday! Check-in time: 14:00 Check-out time: 12:00 ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda, Expedia, TripOnline SA, Cheap Tickets, Travelocity, Hotwire, getaroom.com, HotelQuickly, HRS and Evoline ltd so you can book your Intertur Hotel Hawaii Mallorca & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hawaii Mallorca Hotel
Hotel Hawaii Majorca
Hotel Hawaii Palma Nova
Hawaii Mallorca Palma Nova
Hawaii Hotel Palma Nova
Hotel Hawaii Mallorca
Intertur Hotel Hawaii Mallorca & Suites Palmanova, Majorca

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing