Arrived 12th Sept as part of a party of 6 couples with an ages ranging from late 30's to mid 50's. First impression was a short, but very steep hill up to the reception steps from where the taxi had dropped us off. The reception was clean, bright and airy, the staff were friendly and informed us that even though it was still only 10am, and normally rooms would not be available till 1pm, two rooms were available, this was really a nice surprise as it allowed us all to drop off our cases and start taking advantage of our All Inclusive.
First thing we noticed was a rather confusing set up with the lifts in the hotel, the reception is on level 0, and the one lift went up 6 floors from reception and also went down 1 floor, the other lift also had reception on level 0, but this lift only would go down 6 floors, a bit confusing but once you get the hang of it, it sort of makes sense.
The rooms are fairly basic, but clean and tidy, one thing no drawers in the room, only one sliding door on the wardrobe which was a bit odd as there was 2 sides to the wardrobe, so one side was always open, lots of shelving, and a settee. The air conditioning worked well, but the maid insisted on turning it off every day which would mean the room was quite hot when we returned each evening.
The restaurant is all self service, the food is good, and there is always plenty of choice, the two themed nights were well worth a try.
Drinks, well for most of the time the drinks included in the AI were good, but the policy of which drinks were not included is something you need to be aware of.
Evening entertainment, well this was the only thing which let the hotel down, after the kids disco, and the bingo, the cabaret was pretty poor, fortunately in a group of 12 we could provide our own entertainment, and there is no shortage of bars around.
The pool area is nice, if anything there would appear to be too many sun beds for the space available, the pool bar in OK, but the staff really did vary in attitude, and on one occasion we were refused drinks as 2 of us had gone to the bar to get drinks for the group of 12 in our party, up until then this had been acceptable, and when we questioned why it was no longer allowed we were just told that was the hotel policy.
Overall this was a nice hotel, and with a few changes could be an extremely good hotel.
- Official Description (provided by the hotel):
- The Intertur Hotel Hawaii Mallorca & Suites is an all-inclusive hotel in Mallorca offering bed and breakfast, half-board and full-board accommodation, perfect for families and couples looking for the perfect holiday in Palma Nova in a good value hotel and with the best rates available. Situated by the sea, most family rooms at the Intertur Hotel Hawaii Mallorca & Suites offer fantastic views over the bay of Palma Nova as well as offering a quiet family atmosphere, and a wide range of activities both for children and adults: the perfect match to spend unforgettable holidays with your family. New for 2015 - the addition of the Hawaii Suites Building situated across the street from the hotel (main building). The Suites Building will be totally renovated and will consist of Junior Suites and 1 Bedroom Apartments (both without seaviews). In the Hotel which is classed as the main building you will find panoramic terrace overlooking Palmanova bay, miniclub, swimming pool and terraces with private access to the sea, garden, gymnasium, ample buffet, Chill-out terrace ... In the Suites Building you will find a swimming pool, conference room, and a relaxing pool bar. There is also a panoramic Chill Out terrace which is exclusively for adults only (from 19:00 to 24:00. Weather permitting). Choose between All-inclusive, Bed and Breakfast, Half-board (includes breakfast and dinner. Beverage not included), Full-Board (includes breakfast, lunch and dinner. Beverage not included) or Bed Only in our hotel in Palma Nova and enjoy a real holiday! Check-in time: 14:00 Check-out time: 12:00 Standard Room/ Standard Room with sea view: These large and comfortable rooms (maximum 3 adults and 1 baby or 2 adults, 1 child and 1 infant) offer you numerous services and modern furniture: Satellite TV, air conditioning and heating, telephone, safe and Wi-Fi (additional charge), kettle for coffee and tea, mini fridge, terrace, fully equipped bathroom with hairdryer and vanity mirror and free cots. Premium Room: The Premium Rooms in Palma Nova by the Intertur Hotel Hawaii Mallorca & Suites invite you to enjoy our wide range of services: free Wi-Fi and welcome gift of wine and snacks. Panoramic views. Large flat screen TV, DVD/Play Station, Free Wi-fi (for 1 device), Music Center Station, coffee and tea making facilities, mini fridge, bathrobe, slippers, terrace, hairdryer, make-up mirror, pillows a la carte, tablet available during your stay with free WIFI connection (for 1 device) so you can keep up to date with the daily news, e-mails, social network sights, photos etc... Family Room with sea view: More spacious room specially for families(2 adults +2 children or 3 adults +1 child) . Enjoy beautiful sea sights from your terrace in comfortable beds with everything you need: fully equipped bathrooms with hairdryer and make-up mirror, Satellite TV, telephone, air conditioning y heating, safe (with charge) Wi-Fi (with charge), kettle for coffee and tea, mini fridge and free cots. Junior Suite with sea view (Main Building): Our modern rooms in Palma Nova are available for 4 persons (up to 3 adults), lounge and bedroom (in the same area) as well as a large terrace with sun beds where you can relax in the sun whilst enjoying an aperitif overlooking the stunning sea views. Free Wi-Fi (for 1 device), tea and coffee making facilities, mini fridge, fully equipped bathroom with hairdryer and make-up mirror, bathrobe, slippers, big TV with flat screen, DVD/Playstation, Music Center Station, pillows a la carte a welcoming aperitif and a tablet available during your stay with free WIFI connection (for 1 device) so you can keep up to date with the daily news, e-mails, social network sights, photos etc. Junior Suite (Suites building): The Junior Suites (without sea view) of the Intertur Hotel Hawaii Mallorca & Suites (in the quiet Suites Building) are accommodations completely refurbished. These are modern, spacious and bright spaces, with maximum capacity of 3 persons (3 adults or 2 adults + 1 child). In our Junior Suites you will find a bedroom of 2 beds, dining room with 1 sofa-bed, and fully equipped kitchen (with fridge, microwave, toaster, 2 hob cooker...), fully equipped bathroom with hairdryer, satellite TV, safe and Wi-Fi (additional charge), air conditioning and heating, baby cots with no additional charge... Suite with sea view (main office): Choose your suite ( maximum 3 adults and 2 children) and enjoy its advantages: bedroom, lounge, fully equipped bathroom with hairdryer and make-up mirror, terrace with stunning sea views, large TV with flat screen, DVD/Playstation, Music Center Station, free WIFI (for 1 device), welcoming aperitif, mini fridge, bathrobe and slippers, tea and coffee making facilities, pillows a la carte and a tablet available during your stay with free WIFI connection (for 1 device) so you can keep up to date with the daily news, e-mails, social network sights, photos, etc. 1 Bedroo Apartments (Suites building): The 1 Bedroom Apartments (without sea view) of Intertur Hotel Hawaii Mallorca & Suites (in the quiet Suites Building) are entirely refurbished apartments with modern-space characteristics, bright and spacious for families, designed to comfortably allocate up to 4 guests (3 adults + 1 child: the perfect match for family holidays! In our apartments you will find a bedroom of 2 beds, lounge area with 2 sofa-beds, and fully equipped kitchen (with refrigerator, microwave, toaster, a 2 ho hob cooker...), fully equipped bathroom with hairdryer, satellite TV, safe and Wi-Fi (additional charge), air conditioning and heating, baby cots with no additional charge... ... more less
- Reservation Options:
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- Also Known As:
- Hawaii Mallorca Hotel
- Hotel Hawaii Majorca
- Hotel Hawaii Palma Nova
- Hawaii Mallorca Palma Nova
- Hawaii Hotel Palma Nova
- Hotel Hawaii Mallorca
- Intertur Hotel Hawaii Mallorca & Suites Palmanova, Majorca