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“really good choice”

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Alua Hawaii Mallorca & Suites (ex Intertur)
Ranked #9 of 38 Hotels in Palmanova
Certificate of Excellence
Reviewed October 21, 2012

we have just got back on the 17th oct 2012
from thehotel hawaii found it excellant value room was spotless staff excellant food was very good and plenty of choice. thank you all great holiday the only downside for me was lack of adult entertainment i wuld recommend a adult lounge with artists

Room Tip: choose a higher floor views are awesome and not noisy
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  • Stayed: October 2012, traveled as a couple
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Thank chloenic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Alua Hawaii Mallorca & Suites (ex Intertur), responded to this reviewResponded October 30, 2012

Dear chloenic. Thank you for your feedback. We are pleased to know your time with us was to your liking and satisfaction.

On the other hand, we take note of your entertainment comment in forder to improve our services in the future.

We are looking forward to seeing you again in the near future.

Best regards
Intertur Hotels Team

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3,208 - 3,214 of 3,995 reviews

Reviewed October 20, 2012

My huband and his 17 year old son, myself and my 4 year old granson have just returned home from a week at the Hawaii, we found it exceptionally good value for money, spacious clean room, pleasant staffs, food was ok as expected from a spanish hotel, brilliant for the kids, melanie and Panda, a great hit for the little ones, and Toni the entertainment guy was really nice, overall a good holiday, beautifull location, would definately go back, 4* next year, should be great then!

  • Stayed: October 2012, traveled with family
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1  Thank julie59_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Alua Hawaii Mallorca & Suites (ex Intertur), responded to this reviewResponded October 30, 2012

Dear julie59_12. Thank you very much for your kind comment. We are proud to hear everything was to your liking and satisfaction at our hotel.

We are looking forward to see you again next year when the hotel will already be 4 stars.

Best regards
Intertur Hotels Team

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Reviewed October 16, 2012

Just got home from our forth stay at the Hawaii and wish we had booked two weeks! This was a 21st Birthday present for my daughter and the second time we had been together so I knew we were on a safe bet! When we arrived at the Hotel we had a very swift service and our room was ready early so got straight into our refurbished room on the first floor which was lovely and cleaned every day. We had requested and received a room with a view over the bay so was well pleased! All of the hotel staff were pleasant & helpful when needed in all areas.
The food is the best all inclusive I have had with loads of choice with lots of variety. The salad bars, fresh pastas & fresh fruits were lovely & great for trying to keep to a healthy diet! Everything was kept very clean and well organised. The drinks in the restaurant are self service so no waiting there, however the wine was a very poor quality.
If you have children I can assure you that they will be well happy & entertained and will take part in great fun activities day and night . I'm going to take my grandaughter next year. The day time activites ran by Tony were very popular and he has such a happy presence around the pool area talking & laughing with everyone! Get up early to secure the sunny spaces for your sun bed if thats 'your thing'.
The evening entertainment for adults is your normal bog standard stuff (not great!) and my daughter and other young people said they would have liked some music around the outside bar area. We experienced no problems at all during our week stay and had a fab time at the hotel and out and about in palmanova & the nightlife close by in Magaluf. The hotels refurbishment plans to upgrade to 4 star look great and cant wait to see the improvements next year when we return in 2013!

Room Tip: Views over the bay are spectacular day and night so well worth it!
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  • Stayed: October 2012, traveled with family
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1  Thank Sunnyalyxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Alua Hawaii Mallorca & Suites (ex Intertur), responded to this reviewResponded October 29, 2012

Dear Colemanfamily_10. Thank you very much for your kind comment. We are pleased to accommodate you once again at our hotel. We are proud to hear you enjoyed your family holiday and we cannot wait to see you again next year.

Best regards
Intertur Hotels Team

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Reviewed October 15, 2012

Just back after our 5th stay here in the last 3 years. Stayed in one of the refurbished rooms on the upper block and it was very nice. I think the food has improved this year and the choice was better. All the staff work very hard and did not find any of them rude. OK some of them may not smile all the time, but the majority are very pleasent.
There was 1 or 2 little things that I thought had changed for the worse, but I shall not go on about them as I think the new refurbishments will sort them out for 2013. Looking forward to another visit next year. Keep her lit Robert

  • Stayed: October 2012, traveled as a couple
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1  Thank BIGREDAGAIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Alua Hawaii Mallorca & Suites (ex Intertur), responded to this reviewResponded October 29, 2012

Dear BIGREDAGAIN. Thank you for your comment. It was a pleasure for us to accommodate you again at our Intertur Hotel Hawaii Mallorca. We are very happy to know you enjoyed your holiday with us.

We are looking forward to seeing you again very soon.

Best regards
Intertur Hotels Team

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Reviewed October 15, 2012

Went to the Hawaii in May 2012...Booked superior sea view room,so expected the additions they advise on the Hotel Web site.....Alas this was not true. My wife and I were given room No 535( I think but not 100% sure) it was sea view as we had expected because thats what we paid for....but no drink ,fruit ,slippers etc etc.....not that I was too bothered about that. My biggest gripe was the room location when I went to put my head on the pillow!!!!! the main air-con shaft against the head board in the bedroom, no way could you get any sleep so so noisy, It was from the bar area downstairs,

But credit due, went to the reception at about midnight to have a moan at reception (not his fault I know) and within 2 mins the guy on the desk had given us a different room with sea view still...so well done on that issue...
We had a great time other than this hiccup, food great, service great.... waiters were all OK, if they choose to be miserable its up to them but TBH I did not pay to much notice.

I liked it so much already booked for May 2013...requested rooms with terrace on the top floor and paid for them lets see what we get ( room No's 630 to 625 ) would be nice Hawaii.....

Room Tip: It has to be sea view.....and even if you are AI the waiters need to earn a little extra ...so a eur...
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  • Stayed: May 2012, traveled as a couple
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Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Alua Hawaii Mallorca & Suites (ex Intertur), responded to this reviewResponded October 29, 2012

Dear Mark L. Thank you very much for your feedback. We are sorry for the inconvenience you experienced in your room. However we are glad to hear it was solved and you enjoyed your holiday with us.

Regarding your comment about your booking for next 2013. Please be advised that the requests of the rooms (location, floor...) are always subject to availability and we cannot assure it to our guests. However the reception always try their best to please them.

We are looking forward to seeing you again next year.

Kind regards
Intertur Hotels Team

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Reviewed October 14, 2012

Me and my fiancé went to Palma and stayed at the hotel Hawaii and had a great time the new updated rooms were comfortable and pleasant to stay in. The staff were friendly and helpful whenever we needed them, the food was simple and well cooked and the salad bar was excellent and there was plenty of choice on the buffets every day and something different everyday to unlike other hotels I've stayed in . The location is good overlooking the bay you have to walk up a slight hill but not a long one, all in all a good hotel , we would stay again

Stayed: October 2012, traveled as a couple
1  Thank stuart10668
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Alua Hawaii Mallorca & Suites (ex Intertur), responded to this reviewResponded October 29, 2012

Dear stuart10668. Thank you for your review. We are pleased to hear you had a great stay at our Hotel.

We are looking forward to seeing you again at some of our Intertur Hotels.

Best regards
Intertur Hotels Team

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Reviewed October 14, 2012

Got back today, second time at the hawaii, even better this time, food great the views breathtaking, my youngest daughter didnt want to leave, she loved the kids club with melanie she works very hard at keeping kids entertained and my 10yr old loved her. Will be back again soon .

  • Stayed: October 2012
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Thank tracej09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Alua Hawaii Mallorca & Suites (ex Intertur), responded to this reviewResponded October 29, 2012

Dear tracej09. Thank you very much for your feedback. We are proud to know everything at our hotel was to your liking and satisfaction.

We cannot wait to see you again.

Kind regards
Intertur Hotels Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Alua Hawaii Mallorca & Suites (ex Intertur)

Address: Calle Torrenova 1, 07181 Palmanova, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Palmanova
#4 Family Hotel in Palmanova
#8 Luxury Hotel in Palmanova
Price Range: $74 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alua Hawaii Mallorca & Suites (ex Intertur) 4*
Number of rooms: 299
Official Description (provided by the hotel):
The Alua Hawaii Mallorca & Suites (ex Intertur) is an all-inclusive hotel in Mallorca offering bed and breakfast, half-board and full-board accommodation, perfect for families and couples looking for the perfect holiday in Palma Nova in a good value hotel and with the best rates available. Situated by the sea, most family rooms at the Alua Hawaii Mallorca & Suites (ex Intertur) offer fantastic views over the bay of Palma Nova as well as offering a quiet family atmosphere, and a wide range of activities both for children and adults: the perfect match to spend unforgettable holidays with your family. ... more   less 
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Also Known As:
Hawaii Mallorca Hotel
Hotel Hawaii Majorca
Hotel Hawaii Palma Nova
Hawaii Mallorca Palma Nova
Hawaii Hotel Palma Nova
Hotel Hawaii Mallorca
Alua Hawaii Mallorca & Suites (Ex Intertur) Palmanova, Majorca

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