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Review of Hotel Agua Beach

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Hotel Agua Beach
Ranked #23 of 38 Hotels in Palmanova
Reviewed September 15, 2013

Ok, lets start with the plus points....The restaurant staff, especially Ana, where great. The bar staff, where great. The location, right on the beach, was almost perfect. The hotel, however and the cleaners were dismal. There was no fridge in the room. It was dirty. The bed was never changed and it looked like it had never been replaced since the hotel was built. So, considering the amount of people who will have slept on it, it was discusting. We didn't have a decent nights sleep while we were there. The service stairs were right next to our room and the cleaners make a right racket first thing n the morning, well before 7am. We heard about other guests needing things repairing in their rooms and the only response they got was 'we are refitting in 4 weeks so whats the point!'. Whats the point?! The point is, good people payed good money for at least a 3 star service and what they got was very disappointing 2 star attitude. There is also no entertainment and no background music. I know this hotel leans more towards adults, but come on, we ain't dead yet. You also assume that the sunbeds on the beach belong to the hotel. They do not. It will cost you 13.50 euros per day! Palmanova town itself is lovely. Nice shops, lots of shopping to be enjoyed and great watersports. If you would like to go there, by all means go, but please, Choose a different hotel x

  • Stayed: September 2013, traveled as a couple
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6  Thank Vanessa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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347 - 353 of 607 reviews

Reviewed September 10, 2013

We are just back from a weeks break in this hotel. I really don't understand all the negative reviews - we had a great time. The room was lovely with a beautiful sea view. It was cleaned every day and bedding changed regularly. The staff were all very friendly and helpful despite working very long hours. The food was varied and everything we had was delicious. We had the pool to ourselves most of the time, no one putting towels on sun loungers at 7am! The beach is right across the road and other resorts easily accessible if you fancy a change of scenery. The bar is on the front street looking onto the beach, perfect for relaxing and people watching. I don't know what people expect from a 3 star hotel - we thought it was definitely value for money and wouldn't hesitate to recommend.

  • Stayed: September 2013, traveled with friends
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1  Thank Lorraine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

Nothing wrong with hotel..staff polite and there was entertainment..beach a stones throw away..The room was a good size..The Pool wasn't very big..but that didn't matter to us..The only thing I could say they could do is maybe a bit more entertainment for the children..but other than that no complaints..looking forward to going there next year and for a bit longer next time :).

  • Stayed: July 2013, traveled with friends
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1  Thank yiayia56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2013

when we arrived,manager just gave us key didnt even tell us were to go,when we got to room well , its old fashioned,dirty, i cryed with dissapointment. went for breakfast.omg yuk. dropped bit of food which was still thier at the end of the week. it was dirty nout was ever cleaned food all down the walls even a spider hang over the food we paid alot of money to stay in the pits so dissapointing we hardly ate thier it was all suppossed to be inclusive, you had a choice of a few drinks not cocktails, i even had to pay to have a safe in my room, thier was meant to be a mini bar aswell but no, my sister had the room nextdoor thier was even a cockcroach in hers. its really old & dirty why any of the companys ever took this hotel on thier books i will never know swimmimg pool area was in bad shape ,dont think they bothered with that much either very run down. all in all would not ever go back thier & advise no one else to either.entertainment was supposed to be every night, no had 3 nights thats it.. dont think it was good at all advise younger people to steer clear nout in thier no wifi which they said they had either. out of the hotel was good thou, sea otherside of road & plenty of shops,pubs/cafes & so on but just dont book here its rubbish.

Room Tip: thiers no good room here
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  • Stayed: August 2013, traveled with family
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7  Thank 169tigger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

we have just came back from a 10 day holidays here 2adults 2 children and we had a great time great big room for all of us great food the beach is so close just lovely need something for the kids to do though we was half board and did feel a bit of a outcast at times but apart from that great holiday and will love to go again we did hear that is was was havin a refit at the end of September so cant wait to see what they do o and the staff was great too

Room Tip: just ask when you book
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  • Stayed: August 2013, traveled with family
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Thank Louise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2013

We went to the agua beach hotel for 1 week 2 adults 2 children, we had a great time, hotel was clean, staff were lovely and food was great.....the pool is small but the beautiful beach is so close we spent our time there.
If I had to give a negative I'd say that it's not for children really as we only had 1 night of entertainment ... Hubby and I booking again for next year minus our children 16 and 12, I'd definitely rate it the best for adults.

  • Stayed: August 2013, traveled as a couple
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1  Thank Heidi T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2013

Just come back from a week at this hotel. The only thing i can complain about is the pool, not very big and few sunbeds. This wasn't a problem as a fantastic beach is just across the road. There was a party of 8 of us ranging from 18-51 and all enjoyed ourselves. Excellent location for Magaluf. Entertainment at the hotel was not great but we had the LEGEND,Melvyn with us who entertained the whole hotel! The food was edible, always found something we liked as there was a large choice. Would definitely go back to this hotel.

Room Tip: Ask for Room 310, this has been refurbished.
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  • Stayed: August 2013, traveled with friends
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1  Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Agua Beach

Address: Paseo Mar 24, 07181 Palmanova, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Palmanova
#13 On the Beach Hotel in Palmanova
#16 Luxury Hotel in Palmanova
Price Range: $92 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Agua Beach 4*
Number of rooms: 137
Official Description (provided by the hotel):
Recently reformed to a 4 star official rating this Front-line Hotel offers unrivaled views over the soft, golden sandy Palma Nova beach, and impecable service that will make you feel right at home. All areas and rooms of the Hotel have been refitted during the 2014 Winter to create an open, light and Mediterranean atmosphere that also incorporates twenty first century technology, such as Free high speed internet access for all guests. New Queen size beds and luxurious sheets insure a sound and comfortable sleep at night, whilst for those looking for entertainment our cocktail bar offers live music at night and a varied drinks list. Other features include private parking, teak laid swimming pool with sun-beds, solarium, safe and fridge in rooms, high powered showers or bathtubs, two wonderful suites for honeymooners or guests looking for that little extra.. ... more   less 
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Also Known As:
Agua Beach Hotel
Agua Beach Palma Nova
Hotel Agua Beach Palmanova, Majorca

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