Stayed in this hotel for a week with some friends and during the week, 3 of the "safe" deposit boxes where broken into, items stolen and then re-locked, ie must have been an inside job. Staff where totally unprofessional and basically just laughed at the fact that large amounts of money, cards and iphones were stolen. Rooms not much safer, bags clearly looked through on an almost daily basis by "cleaning" staff who were even seen going into the rooms without any cleaning equipment. Never felt that anything was safe with door that would have been better if they were made of cardboard and an almost non-existent balcony door lock.
Rooms were dirty, however they were a good size and did have a fridge which was temperamental at best and the air-con didn't work at all. Seemed to be no security at all at the hotel and all that was required to get a room key for any room was the say a number to the reception and give them 10euro and without any ID or checks they just handed out the key.
We were half board and food was edible but very random selection and no drinks included at dinner.
Would never recommend that anyone I know stay in this hotel, not even people I don't like. After the first robbery everyone was on edge and could never fully feel that their possessions were safe.
Best to pay more and stay in a safer hotel rather than staying here with the almost inevitable chance of being stolen from.
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- Also Known As:
- Trh Palmanova Palma Nova
- Trh Palmanova Hotel Palma Nova
- TRH Magaluf Palmanova, Majorca