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Reviewed June 8, 2019

Third visit.
Good hotel in a lovely location.
Rooms are very nice.
Staff are pleasant
All areas are spotless.
Food is ok.
Guests are a bit rude.
Amazed to see some queuing for sun beds at 7:15 too.

Basically a nice place.

Room tip: All rooms have nice views.
Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
4  Thank chris2pherj321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2019

I will start this review by telling you that my husband has dementia and we both have walking difficulties. I cannot praise this hotel enough. Not only were all the staff caring and helpful but the guests also. We were in room 910 with a beautiful view of the bay and the hotel swimming pool. What I did notice was how quiet our room was even though the hotel was full. The cleanliness was excellent everywhere. The reception staff were very helpful and spoke good English. The restaurant and bar staff were wonderful. Because of my back problem I needed a cushion at every meal and this was provided from the moment we booked into the restaurant. There were plenty of people in wheelchairs who had help as well. The food was of a very high standard and, what joy, the plates were very hot. The Entertainments Team, Mark and Nick, we're so good with my husband, never losing their patience when he could not remember how to play the game, wonderful couple of guys. Special thanks to them, Sue and Gero who went out of their way to make sure we had a good holiday. Also thanks go to all the guests who looked after both of us and made our holiday so enjoyable.

Room tip: All rooms are good, but we like to be on high floor and our room 910 was the highest you could get!
Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
6  Thank Diane A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2019

Fantastic stay again , not a fault to be had rooms great food great cant wait till our next visit. Staff always nice and helpful. This was our third time at the hotel and were now counting down the time till our next visit , May next year doesn't seem that far away.

Room tip: room we had was room 206 and it had great views
Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Godatlarge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2019

4 years since our last visit and the refurbishment of the rooms have been done to the highest standed with plenty of draws and wardrobe space great walk in showers large tv loads of english channels including sky and bt sports. We had 2 bottles of water and a carton of milk in the fridge on arrival ( nice touch ) the food was superb as always as was the entertainment the 2 animation lads were great at there jobs and were very good entertainers in there own right,we enjoyed every minute of our stay, my only gripe i found the bed a bit too firm though my wife was ok with hers. We will definately revisit in the future.All the staff are 5 star and cant do enough to please.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
2  Thank johnwilliams943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2019

Yet again another lovely experience in this hotel. We asked for adjoining rooms and were granted our request. Nothing is a bother to the staff. One of our party is a coeliac and she never has any problem with the food which is so important on holiday. The entertainment this year on the whole excelled. We have met some lovely people over the three years who are coming to Son Matias Beach hotel for almost 20 years. A good recommendation!

Room tip: We prefer not to have a room overlooking the pool, although all the rooms have a sea view.
Date of stay: May 2019
  • Trip type: Traveled with friends
    • Value
    • Rooms
    • Service
1  Thank 70andover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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