My wife and I decided on a short break to Palma Nova and chose this Hotel after reading some reviews "What a Mistake"
On arrival we were met by a cheerful receptionist and asked if we wanted to upgrade to a seaview at an additional charge of 23 euros a day we declined this offer.
The cleanliness of the Hotel is first class and the rooms are of a good size however everything else falls far short of what to expect from a 4* Hotel.
There were no draws for storage of clothes in the rooms only 1 wardrobe with a couple of shelves for two people.
We tried to operate the air conditioning to cool the room and found only hot air emitting from the unit on reporting this to the Customer Service Manager we were informed that the air con was not scheduled to operate until the start of the summer season as the weather was not warm enough yet, to try to cool down we had to leave the balcony door partially open while we slept, we reported that the balcony light was not working and nothing was done to rectify the situation in fact the impression from this particular individual was a couldn't careless attitude.
Having regularly stayed in other 4* Hotels in Spain we were looking forward to some good quality food what a dissapointment we were in for, the quality and selection of food was pathetic to say the least.
To finally cap a rather poor performance from the hotel when leaving to catch our flight home we became stuck in the lift as we went to check out, fortunately we were really rather glad to leave this poor excuse for a 4* Hotel and had given ourselves plenty of time before our transport to the Airport arrived
Needless to say we will not be returning to this hotel
- Official Description (provided by the hotel):
- The elegant Sol Beach House Mallorca enjoys a privileged location right on Palmanova beach. This adult only hotel (over 16 years) is ideal for relaxing and enjoying your partner's company, offering an exclusive atmosphere and magnificent sea views. Amongst its facilities is a magnificent pool and terraces with sea views. At the Sol Beach House Mallorca entertainment, relaxation and fun are guaranteed. This hotel will surprise you and exceed all your expectations. ... more less
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- Also Known As:
- Sol Cala Blanca Hotel Palma Nova
- Sol Cala Blanca Palma Nova
- Sol Melia Palma Nova
- Sol Beach House Mallorca Palmanova, Majorca