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All reviews private beach palma nova indoor pool quiet area sea view mini bar relaxing break minute walk short break standard room beautiful hotel beach bar hotel guests bottle of champagne buffet style public areas bus stop
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17 - 22 of 1,207 reviews
Reviewed 4 weeks ago

Stayed here about 4 times and love the location - only 25 mins from the airport but in a quiet suburb away from the Mallorca madness. Beach never crowded and pool area is one of the best I have experienced, lawns to laze on and lovely pool. little row of restaurants just next to the hotel give a great alternative to the hotel buffet.
Food at breakfast and dinner was varied and tasty and service was friendly and efficient. Lots of different choices every night so if you are there for the week, you shouldn't get bored.

· This time we decided to stay in one of the appartments, a little 1 bed with kitchenette. It was OK, the shower in the bathroom needed a little attention around the bottom seal, and it looked a bit worn - I think these are only 2 years old. Also when you stay in the appartments you do get a second class service - no tea and coffee, no shower cap, sewing kit, soap etc. and no dressing gowns, which when we turned up at the Spa - included in our- price we were informed that we could hire them for 25 euros each for the week - we went on our last day. So I would say for the price, stay in a hotel room, where you don't get treated like a second class guest, whilst paying a first class price.
The hotel have also opened a beach bar, but me and my friends were very dissapointed at the slow, poor service - we had to go to the bar after waiting 20 minutes for service, when there was no other customers in the bar. The staff were just having a good chat amongst themselves. Shame as this could have been a great addition to the hotel.
Also the main gripe was I left my electric toothbrush in the appartment when we left, and phoned then 4 hours later to say could they pass it to my friend, who was still staying at the hotel - so no need to post. They promised to phone back and never did. After I phoned them back they said nothing had been found, so it was obviously taken by the hotel staff, which I find dishonest and after having to phone for a 3rd time, have been offered no apology. For a hotel of this size and percieved quality I would think they would have a clear lost and found process and the staff should be made aware that items of value left in rooms and not free fo them to take. The hotel would not even have had to post it - which I guess is a big ask, as I had someone who could collect - VERY dissapointed and will not be staying again.

Date of stay: September 2019
    • Location
    • Cleanliness
    • Service
Thank TintagelGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonCaliu, E-commerce at Hotel Son Caliu Spa Oasis, responded to this reviewResponded 4 weeks ago



Dear TintagelGirl,
Thank you for your feedback and for choosing our establishment once again for your stay. We are pleased that you liked the quiet location and enjoyed the pool and beach area too. Regarding the amenities provided in the apartment we would like to inform you that the the Apartamentos Son Caliu are 1 key category while the Hotel Son Caliu Spa Oasis is 4 * Superior and the difference in the price is also associated with the occupancy (up to 4 people in the apartment) . As you already mentioned the services are not the same in the hotel and apartments and that is why a refundable deposit is charged for the use of bathrobes. In reference to the service at the beach bar we passed your comments to the person in charge and we are sorry for the inconvenience caused. In regards to the toothbrush, when we received your call the new guests were already occupying your apartment and we double checked it with the houskeeping supervisor but as informed you over the phone unfortunately nothing has been found. We hope to have another opportunity to welcome you back. Kind regards, Weronika Mora.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago via mobile

We both really enjoyed our stay at Hotel Son Caliu. The hotel is very chic and well appointed. We enjoyed the lovely spa with heated pool, outdoor pool area with views across a small private beach and drinks on the garden terrace. The breakfast buffet has a great choice of continental and hot options and the Cava went down a treat. I would say they could do with more staff at the egg station as there was always a queue for omelettes, fried eggs and pancakes. We stayed in a standard room which was small but had everything we needed and a nice balcony overlooking the garden. Our only issue was that you had to pay to hire the safe in the room, which for the standard of the hotel, is an unnecessary expense for the guest. The hotel is in a quiet residential area and only a 15 min walk from Palmanova beach and a host of restaurants and bars along the promenade. If we were to return to Palmanova this is where we would stay.

Date of stay: September 2019
Trip type: Traveled as a couple
Thank tulip_1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonCaliu, E-commerce at Hotel Son Caliu Spa Oasis, responded to this reviewResponded 3 weeks ago

Dear tulip_1986,

We would like to thank you for sharing your positive comments on the spa facilities, outdoor area and food variety.
It is a pleasure to read that you spent enjoyable time while staying with us and we look forward to welcome you back once again.

Kind regards,

Weronika Mora.

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Reviewed September 16, 2019

The staff were very friendly and helpful.
Buffet Breakfast and dinner of high quality.
Very pleasant hotel to stay, environment has its limitations
In September the seawater is great In temperature and a nice addition to the pool

Date of stay: September 2019
    • Sleep Quality
    • Rooms
    • Service
Thank Dick v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2019

The hotel and on-site facilities are extremely good. The buffet food we had at breakfast and for evening meals were excellent with a wide range on offer. The location is also extremely good being fairly quiet yet a 10 minute stroll to Palma Nova or bus into the city of Palma. The hotel is also directly beside a quiet beach area, where you can have a swim in the hotel pool or sea. We had booked a standard room which was absolutely fine with its own sunny balcony area. The only additions we could have done with was tea/coffee facilities and a free safe, which I think are both included on a slightly higher spec room.

Date of stay: September 2019
Thank StephenK2370
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonCaliu, E-commerce at Hotel Son Caliu Spa Oasis, responded to this reviewResponded 3 weeks ago

Dear StephenK2370,

We would like to thank you for sharing your kind comments on the hotel facilities, its location and on the wide meal options. Regarding safe and coffee machine, we would like to confirm that they are inluded in the rest of the categories apart from a standard one.

We hope to welcome you back once again.

Kind regards,

Weronika Mora.

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Reviewed September 14, 2019

Everything about this hotel was perfect--room comfortable, quiet and clean; staff incredibly helpful, luxurious gardens. Food outstanding, especially fruit and bread varieties at breakfast and vegetables at dinner. Worth paying a bit extra for partial sea view. Wonderful location, a couple of minutes walk to the the sea and only 10 min utes walk to Palma Nova.

Room tip: Upper floors best
Date of stay: September 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank Clairerose2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonCaliu, E-commerce at Hotel Son Caliu Spa Oasis, responded to this reviewResponded 3 weeks ago

Dear Clairerose2013,

We would like to thank you so much for sharing your positive feedback on the hotel quality, room comfort and our staff. We are also glad to read that the food variety was to your liking as well as the location of the hotel.

It would be a pleasure to welcome you back once again.

Kind regards,

Weronika Mora.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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