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Hotel Son Caliu Spa Oasis
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Reviews (942)
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All reviewsprivate beachindoor poolpalma novaquiet arearelaxing breakminute walkbuffet breakfastmini barshort breaksea viewsteam roomstandard roombottle of champagnesun loungersbus stophotel guestslate flight
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Reviewed June 26, 2013

I am not a sun/sea/sand person, so was unsure of Mallorca at all, let alone the resort or the hotel.

However I visited there off-season, and for a cycling holiday (Stephen Roche cycling holidays are based next door to this hotel), so I figured that as long as the hotel was comfortable I'd be fine. But I also took my non-cycling family, so thought that things like the spa facilities would appeal to them.

The highest compliment I can pay is to say that all three of us came away having had a wonderful time - not a very common experience when one of the party is a 13yo! Comfortable it certainly was, in addition the food was excellent, the staff friendly and happy to engage in conversation.

My daughter was very happy, since she was allocated a double room rather than the single we'd booked - and to have a room of her own is still a bonus for her. And we all made use of the excellent spa facilities - very good and very chilled.

Location-wise the hotel was perfect. Obviously ideal for my cycling, but also Son Caliu is a nice, small resort. My daughter was able to walk into Magaluf (which was the exact opposite of Son Caliu, but for some reason fascinated her) each day. But also my wife was able to take the bus into Palma (which is a beautiful city). We had a rental car, for longer excursions when I wasn't riding, which was easily parked in the surrounding streets.

Even for a late checkout to catch an evening flight, there was no hassle whatsoever. We're already planning to revisit Mallorca next year and I very much doubt we'll look beyond this hotel.

Room Tip: If a sea view is important, then it might be worth contacting the hotel about this. My wife and I had a room facing the mountains - sea view unimportant - but with my daughter's room (which we were told had a sea view), you had to crane your neck a bit! But definitely some rooms would have had a full-on view out across the bay.
  • Stayed: April 2013, traveled with family
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Thank hurf0rd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonCaliu, E-commerce at Hotel Son Caliu Spa Oasis, responded to this reviewResponded June 27, 2013

Dear hurf0rd,

Thank you very much for choosing to stay with us at Son Caliu Hotel Spa Oasis and for such a gratifying review.

We are extremely pleased to know that you and your family felt comfortable in our hotel and were happy with the service and facilities. Your comments will be shared with all the colleagues of the hotel whom you mentioned polite and helpful.

We do hope to see you again very soon and make your next stay as impeccable as you had your last stay.

Yours sincerely,
Juan Font
E-commerce

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 26, 2013

We stayed at the Son Caliu Hotel from 15 to 22 June. The hotel is in a quiet location set in attractive landscaped grounds that are well maintained. The lounge areas were well furnished and sufficiently large to cope with what was close to a full complement of guests. We had a standard room which was a little dated in terms of decor but perfectly adequate. Hot water was more or less instant, irrespective of the time of day. The shower was particularly good. We understand more expensive rooms have been given a makeover. Despite the calm setting, the hotel is a five minute walk from the main road running through Palma Nova.

The pool is adequate, incorporating a small, safe area for kids. The hotel has direct access to a small cove with a beach. It is not the most user-friendly of beaches with a rocky surface under the water. There is a pontoon jetty that enables swimmers to enter the sea some twenty yards from the shore. Improvements were being made while we were there - a low wall between the sandy beach and the decked promenade was being finished off.

Breakfast at the hotel was reasonable with a good variety of options. We didn’t eat at the hotel for lunch or dinner but the reports were heard from other guests were positive. As you would expect from a large resort, Palma Nova has a good variety of restaurants, ranging from basic good value, to higher standard offerings.

Overall, we were pleased with the Son Caliu. The staff were friendly, helpful and informative. There were some weak spots – most notably the way beach towels were provided. Towels were issued to guests from a small hut next to the pool. But the hut was frequently unattended as the member of staff concerned had other duties to cover, so those wanting a towel had to wait. On the odd occasion they also ran out of towels altogether.

  • Stayed: June 2013, traveled as a couple
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Thank Eddie1219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonCaliu, E-commerce at Hotel Son Caliu Spa Oasis, responded to this reviewResponded June 27, 2013

Dear Eddie1219,

Thank you very much for taking a time to write such a detailed review and share it with all TripAdvisor travellers, it is very important for us as it helps us to improve every day a little bit more.

I am happy to know that you liked the hotel location and thank you for sharing your good impression of our hotel staff.

I feel bad to read that you found the room a bit dated. I would like to inform you that we dispose of renovated rooms.

I apologize to you if the hut for giving towels was unattended sometimes, I will take a note of this in order to improve this service.

Once again, thank you for your review and we hope to get the opportunity to welcome you again at Son Caliu Hotel Spa Oasis.

Best regards,
Juan Font
E-commerce

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2013

I have just spent a wonderful birthday with my family in this brilliant hotel in a quiet and relaxing part of Palma Nova. The facilities at the hotel excellent. This was my second visit this year, and I was very pleased to be recognised and welcomed back by the gentleman on reception! We will definately return soon.

Room Tip: Choose a room on 5th floor
  • Stayed: June 2013, traveled with family
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Review collected in partnership with this hotel
1  Thank 261jane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonCaliu, E-commerce at Hotel Son Caliu Spa Oasis, responded to this reviewResponded June 27, 2013

Dear 261jane,

Many thanks for choosing Son Caliu Hotel Spa Oasis to spend with your family a so wonderful day as is as your birthday.
We are delighted to read that you have enjoyed our hotel facilities.
It was a pleasure taking care of you and we very much look forward to welcoming you back soon.

Best regards,
Juan Font
E-commerce

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2013

i have just returned from a long weekend in this beautiful hotel. most of my comments are good but there a few not so good. firstly the hotel is spotless, the beds were very comfy indeed, so a good night sleep was had by us all. my sister and i had planned a surprise birthday and the staff were very helpful to keep it a secret. as we were celebrating we may have been a bit noisy, and one of the other guests complained, a german lady, but it was only 3 o clock in the afternoon, so we thought that a tad unreasonable. the hotel is quiet and in a very quiet spot, so i don't think they like any noise at all, well when we 4 ladies get together we have a giggle, but this was frowned upon. the pool and private beach are stunning as are the grounds and gardens. the food is delicious and the champagne and orange at breakfast was very nice indeed. the mini bar is well stocked up but the prices are silly, a small bottle of fanta orange was around 3 euros. there is a flight of steps at the back of the hotel next to the reception but we didn't know so we walked all the way round. as we were celebrating a birthday we asked for an ice bucket and ice but were charged 5 euros, which we felt unreasonable as we had heard on this site that one man celebrating his birthday got a cake and champagne from management. overall i would recommend this hotel to any guests wanting complete relaxation and peace and quiet.

Room Tip: the room we had didnt have a very good view, i think you may have to book a superior room for a sea view
  • Stayed: June 2013, traveled with friends
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3  Thank Jean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonCaliu, E-commerce at Hotel Son Caliu Spa Oasis, responded to this reviewResponded June 26, 2013

Dear Jean M,

Thank you for staying at Son Caliu Hotel Spa Oasis and for taking the time in writing about your experience on TripAdvisor.

I am happy to know you enjoyed your stay with us and thank you for your words regarding our service standards and food quality.

Once again, thank you for your comments and please note we take all our guests' feedback into consideration for future improvements.

We will be delighted to welcoming you back in the future.

Best regards,
Juan Font
E-commerce

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2013

The Son Caliu was recommended to us but have to say, it surpassed expectation. The hotel staff were genuinely friendly and helpful. The quality of the accommodation and the Spa facilities was excellent and so was the food. Cannot fault it! It was a perfect three night stay for myself and my best friend - we will be back next year! :-)

  • Stayed: June 2013, traveled with friends
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1  Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonCaliu, E-commerce at Hotel Son Caliu Spa Oasis, responded to this reviewResponded June 25, 2013

Dear Lisa R,

It was a truly pleasure to have both of you in our Son Caliu Hotel Spa Oasis.

I am delighted that you enjoyed your stay as well as the spa facilities.

We will be most happy to welcoming you back at Son Caliu Hotel Spa Oasis.

Kindest regards,
Juan Font
E-commerce

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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