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“IT'S A PALACE :)”
Review of HSM Atlantic Park

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HSM Atlantic Park
Ranked #15 of 30 Hotels in Magaluf
Reviewed November 5, 2012

Stayed here from the 10th - 17th july on a girls holiday. we were moved from the hotel next door which looked disgusting so we were very pleased to then be treated like princesses on arrival. The room was clean and the beds were divine. Air con was CREEPY SICK.
the fridge could have been slightly bigger and we would have preferred a room with a view of the pool to check out the lads ;)
overall we were VERY happy! and would 100000% visit again.

  • Stayed: July 2012, traveled with friends
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7  Thank Grace C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, Leiter Öffentlichkeitsarbeit at HSM Atlantic Park, responded to this reviewResponded November 27, 2012

Dear Guests,

Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel. See you next time in Hoteles Saint Michel!

With kind regards,

Your
HSM Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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304 - 310 of 825 reviews

Reviewed October 27, 2012

I wished my review could be considred more of a constructive cristism than a negative comment as we both enjoyed our stay but we also saw a greater potential in Atlantic Park. The presentation of food was great but the taste failed so much. Also the hotel has to place some sort of norm in place to avoid small children serving themselves at dinner as it put us off so much that we had to change our eating habits to be the first people to enter the dining room.

Stayed: October 2012, traveled as a couple
1  Thank Alex J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, Leiter Öffentlichkeitsarbeit at HSM Atlantic Park, responded to this reviewResponded November 27, 2012

Dear Guest,

Thank you for your comments.
We have forwarded your coments to our department of quality to improve our service.

We would like to welcome you back in our or one of our 19 HSM Saint Michel hotels in Mallorca.

Regards from Mallorca

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2012

Me and my friend have just come back from here :) . We would stay again on our night of arrival we went to don juan where we were originally were going to stay and was told it was closed ( I think cos end of season) so we were moved to this hotel :) . Which is next door . We welcomed went straight up to our rooms they were clean n tidy nice view . Went out for a walk reception took our passport on arrival after an hour they were offered back . Through out the week we visited the water park which is a ten minute walk , the bar are ten minute walk and BCM is worth going to which is a ten minute walk . The food was nice their always enough. All inclusive worth it :) will return bout June - September time . Has everything was coming to end of season .

  • Stayed: October 2012
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Thank kelzmarie90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, Leiter Öffentlichkeitsarbeit at HSM Atlantic Park, responded to this reviewResponded November 27, 2012

Dear Guests,

Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel. See you next time in Hoteles Saint Michel!

With kind regards,

Your
HSM Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2012

I chose this hotel for the area but when we got there couldn't believe the beach was so far away, took us a good ten minutes and in the heat this was a huge problem for me.
We are used to two and three star hotels and upgraded for a treat this year to a four star - so we thought - don't know how they got another star here could do with a few things sorted.
Food: Good choice but it was luke warm nearly every night put us off didn't want to get the dreaded holiday tummy !
Room: Big room but our sheets only got changed once and in the heat I had to swap the bottom sheet around myself, would have hoped to get clean sheets every other day.
View of the " Tango walls " out of the window was not a great view the hotel opposite is close and very bright.
Not happy with our hotel standards. Would look for a different one if we wanted to come to this area again.

  • Stayed: September 2012, traveled as a couple
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3  Thank Susie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, Leiter Öffentlichkeitsarbeit at HSM Atlantic Park, responded to this reviewResponded November 27, 2012

Dear Guests,

Thank you for you comments. We are really sorry that our hotel was not liked you have expected. We will inform our quality department about your suggestions.

With kind regards,

HSM
Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2012

just arrived home after a week at the atlantic park hotel and felt i had to write this review about the hotel,We found the reception staff very helpful and the room we had was really nice,it had a flat screen tv,hairdryer,fridge,and towels and bedding changed every day,also air-con and a nice balcony.There was quite a large selection of food with lots of differant dishes the only thing that i found was the food was sometimes only warm but there was a microwave if you wanted it hotter and the staff couldn't do enough for you.
Around the pool was fine with the animation staff doing all they could to get you involved in the daily games,also there were plenty of sunbeds and a good pool bar.There was also live entertainment every 2nd night with other nights bingo,quizzes,and disco with a nice enough bar

Room Tip: Every room faces the pool,Also noticed there seemed to be plenty of easy access for the disabled in...
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  • Stayed: October 2012, traveled as a couple
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Thank sally186337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, Leiter Öffentlichkeitsarbeit at HSM Atlantic Park, responded to this reviewResponded November 27, 2012

Dear Guests,

Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel. See you next time in Hoteles Saint Michel!

With kind regards,

Your
HSM Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2012

I stayed at the 'HSM Atlantic Park Hotel' from 22nd September untill the 29th September 2012. It was a family holiday (10 people in total) . I like to judge a 'Hotel' buy it's 'Staff / Cleanliness / Location and Value for Money' , this hotel ticked all the right boxes for me . The Room that I was given was on the 3rd floor, it was a very nice and clean room, the bathroom was very nice with an excellent shower and plenty of hot water . I had 'Room Service' everyday . The food in the 'Dining Hall' was plentiful but only luke warm . The 'Swimming Pool' was very nice, but deeper than it looks !!! . As for the 'Sun Loungers' I did not find these to be a problem and there were lots of them . The 'Entertainment' during the day was good fun and a good way of making new friends, some people on here have said that the entertainment was rubbish, but this is not true, everyone who joined in had lots of FUN and it was free, if you won you would get a certificate or a bottle of champers. The 'Entertainment Games' were ''Pistol Shooting / Crossbow / Football / Water Polo / Darts / French Bowls / Tennis / Table Tennis and many other things . There is also a club for the kids . The Bar by the Pool was very nice and you were very quick to be served (3 or 4 staff working all the time) the 'Bar Staff' were very friendly and polite, in fact all the staff in the hotel were very friendly and polite . The only down side was the wind, it was very bad and would blow drinks over (but this could just be the weather for the time of year) Over all a very nice place to stay on 'Your Holiday' . Go 'All Inclusive' it is well worth the extra cost .

Room Tip: As far as I could tell all rooms have a pool view, so any room will be good. Go 'All Inclusive...
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  • Stayed: September 2012, traveled with family
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Thank martinsfhb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, Leiter Öffentlichkeitsarbeit at HSM Atlantic Park, responded to this reviewResponded November 27, 2012

Dear Guests,

Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel. See you next time in Hoteles Saint Michel!

With kind regards,

Your
HSM Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2012

Hotel was superb rooms lovely modern and clean including a fridge ( which u don't often get I a/I hotels. The food although only Luke wam( there was a microwave 2 reheat) was lovely best a/I I have been 2 so far. All areas were kept clean and staff were very friendly only down fall is the way the hotel is built when wind blows from north it is practically impossible 2 sit by pool as its like hurricane season but this mite b nice in the high/ hotter season.

  • Stayed: September 2012
    • Value
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    • Cleanliness
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1  Thank lorr4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, Leiter Öffentlichkeitsarbeit at HSM Atlantic Park, responded to this reviewResponded November 27, 2012

Dear Guests,

Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel. See you next time in Hoteles Saint Michel!

With kind regards,

Your
HSM Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about HSM Atlantic Park

Address: Calle Calderon de la Barca 2, 07182 Magaluf, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Magaluf
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Magaluf
#10 Luxury Hotel in Magaluf
Price Range: $81 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HSM Atlantic Park 4*
Number of rooms: 242
Official Description (provided by the hotel):
IN GENERAL: The 4* hotel HSM Atlantic Park opened in 2007, after thorough refurbishment. The hotel stands out mostly for its location, very close to the beach and leisure centre of Magalluf. But, at the same time in a quiet place without the noise and hustle of the resort's famous nightlife. HSM Atlantic Park offers high standard facilities and service. The hotel is open from May to October. LOCATION: The hotel HSM Atlantic Park is located in Magalluf, one of the most popular and well known resorts of Majorca. The beautiful sandy beach boasts of blue flag thanks to its high quality year after year. The beach is only 400 m away, and offers the possibility to practice water sports! Nearby there are countless bars, restaurants and shops, which turn Magalluf into one of the most vibrant and attractive resorts on the island. Attractions such as: water park "Western Park," karting or the famous "Pirates" show. All of these entertainment possibilities are just steps away from the hotel, and complement the wide resort's offer. There are also various golf courses close by: Golf Poniente (2 km away), Real Golf Bendinat or Golf Santa Ponsa. Therefore, the hotel is an ideal place to stay for golf lovers! In the area there are many possibilities to practice other sports, even on a professional level: Magalluf offers the following facilities: athletics tracks (certified, class A), grass football field, rugby field, tennis and paddle tennis courts, etc. Palma de Mallorca is situated 15 km away, and the airport is 22 km from Magalluf. There is a public bus service to the capital, the bus stop is just next to the hotel. ROOMS: The hotel offers spacious double and single rooms that present elegant and modern decoration and colours. All of the rooms include a bathroom, hairdryer, air conditioning, mini fridge, safety deposit box (extra charge), telephone, WIFI (extra charge), parquet floor, LCD satellite TV and a balcony. There are also 5 rooms adapted for disabled persons. The hotel offers also Junior Suites, with extra space, a sofa bed and a Jacuzzi in the bathroom. GASTRONOMY: The hotel offers half board, full board or all inclusive food and beverage packages. The spacious and modern restaurant offers a thematic buffet style selection of cold and hot dishes, a wide variety of fruit and homemade desserts. The restaurant also offers dishes prepared instantly in show cooking. Drinks in half board and full board are not included in the price (lunch and dinner). All inclusive offers, besides 3 main meals, include snacks between meals, beverages (cold drinks, hot drinks, alcohol) and ice cream throughout the entire day. All guests are asked to wear suitable clothes for dinner. FACILITIES: There is a spacious and beautiful terrace with an original-shaped swimming pool for adults, and a separate pool for children. The swimming pools are surrounded by sunbeds and sunshades. Bar service is available at the pool. Indoors there is a bar, a game room and cozy common areas without architectural barriers for disabled persons. A totally equipped conference room is also available. CHILDREN: For children the hotel offers a separate swimming pool and playground, where they can play attended by the hotel entertainers. Mini club. Baby cots and high chairs are also available in the restaurant, at no extra cost. ADITIONAL SERVICES: 24/7 reception. Pool towels for rent (with a deposit). WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car and rent a bike. Massage service (extra charge). We accept the following credit cards: Master Card, Visa. SPORT AND ENTERTAINMENT: Daytime and evening entertainment, shows or live music various times per week. Sports course, French bowls, billiards (extra charge), table tennis in the complex. The hotel is specialized and certified in golf: it offers the general information about golf courses in Majorca, as well as discounts in "green fees" in the most important golf courses, etc. Possibility to practice sports in the area. ... more   less 
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Also Known As:
Hotel Hsm Atlantic Park
HSM Atlantic Park Magaluf, Majorca

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