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“The Best hotel in Magaluf. Champagne Breakfast. Delicious food. Friendly Staff and brilliant for all ages.”
Review of HSM Atlantic Park

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HSM Atlantic Park
Ranked #15 of 30 Hotels in Magaluf
Reviewed August 15, 2011

This hotel is perfect for people who want to have fun, relax, eat great food and get out and about.
The hotel is set back in a lovely location, just far enough to not be disturbed at night by crazy crowds and noise. It is few minutes walk to beach which is clean, pretty and lush to swim in.

The staffs were all amazing; they work hard and really look after you.

We first walked in the hotel and were greeted by 3 receptionists who were very smiley and spoke English perfectly!
I arranged all my excursions through reception and they were so helpful. They always have time for you and can answer any questions, I had lots!!
I would definitely recommend the Marine Park. The shows is fantastic and if you buy your tickets on reception it includes the bus fair there and bus for Marine land will pick you up from bus stop very close by. There is another bus just outside the hotel which takes you through Palma Nova, right to Palma for a Euro!

The display of fruits as you enter the restaurant makes your mouth water.
The chefs in this hotel are fantastic!!
Breakfast had everything you could think of, from full English to yogurt and honey, cakes and pastries.
I was very surprised to find you could even have a little glass of champers with breakfast!! I really thought this was a lovely touch.

At lunch I ate whole selection of foods, fresh mussels with delicious sauce, crab claws in breadcrumbs, fresh salads, and chips. Lot’s of simple dishes too.

At night, the chefs will cook fresh steak, fish on the griddle and again really tasty food to choose from. Even the variety of fresh bread, salads, cheeses and dressings were never ending. The wine in the restaurant is very nice and easy to wash down with your food.

Deserts were delicious, they look good and taste great, pancakes in chocolate sauce were my fav!!.

Snack bar has really good choice of snacks, battered calamari, pizza, cheese burgers, chips, and toasties.
Ice creams and even slush puppies are AI. Importantly, you can always find plenty to eat.
I would say I love my food and this is tasty food. Lots of variety and never seen a queue at all. I would recommend the food definitely.

The rooms are spacious and well equip. Very clean, nice views and have news and channels in English. The shower has good pressure and plenty of hot water, fresh towels etc.

A Big special shout out to the Animation team that work wonders together.
What a precious crew. They work so hard and do an amazing job.
Never a frown or moan from either, you can clearly see that they absolutely love their jobs. I even took part in rifle shooting, which was so much fun!
They made our holiday very good fun, exciting and most of all welcoming.
I don’t have children, but could see the kids loving every moment.

The Pool Bar staff are excellent. Jose, the bar Manager is great.
The staff are fast and friendly. The AI drinks are really good, lots of choice too.
I must mention the Cider on tap too!
I did enjoy cherry brandy slush puppies, also coffee with Tia Nadal, just like Tia Maria.
The area is spacious and always very clean, plenty where to sit and relax.

The pool area always has plenty of comfy sunbeds, umbrellas and lots of space.
Pool is a lovely shape and size. Even the out door toilets are spotless.

I would say this hotel is one to recommend, I felt safe, looked after and the staff are all very polite, they are fun and professional and nothing is ever too much to ask for.
This is the best hotel I came across in Magaluf and would definitely book this hotel as I cannot find any faults at all. It is perfect!!

Room Tip: Over looking the pool.
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  • Stayed: July 2011, traveled as a couple
    • Value
    • Sleep Quality
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    • Service
4  Thank Mixxy13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, hsm customer service at HSM Atlantic Park, responded to this reviewResponded August 22, 2011

Dear Guests,

thank you for your nice comments. We are glad to know that you liked our hotel so much and that you have spent a nice stay with us. We are happy to know that you mentioned our goog location, good resturant service. Thanks also for the recomendation. We hope to see you again in Hoteles Saint Michel.

With kind regards,

Your
HSM
Customer Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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392 - 398 of 825 reviews

Reviewed August 14, 2011

We stayed at this Hotel between 7 and 14 August, and couldnt find a single fault. We arrived at mid day, were greeted by a friendly receptionist, who spoke excellent English,and allocated a spotlessly clean room, fully equipped with flat screen TV, air con, fridge and comfy beds. The bathroom was spotless, hair dryer, and a shower which delivered hot water at any pressure you wanted. We had an excellent lunch on the first day, which set the tone for the rest of the week, real choice every day of hot and cold meals to suit everybody. The Hotel caters for special diets, which is not usually the case. The swimming pool is great, the area is cleaned every day, with a Bar serving snacks and drinks. Entertainment was excellent during the day and night. I agree with the comment that it ends at midnight, and lights out! Location is good next to the Pirates Show and within easy walking distance of the strip and bars etc. The Hotel is in a quiet area. We have been to Magaluf loads of times, in peak and off peak times, but this year, the number of visitors was way down on previous years. Economic hard times? We are planning to go back to this Hotel in late September, it closes on 10 October, but we are sure that it will give us a just as good break as the one we have just had! A BIG thank you to all the Hotel staff who made this August Holiday the best ever!

  • Stayed: August 2011
    • Value
    • Location
    • Rooms
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    • Service
2  Thank DanielNotts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, hsm customer service at HSM Atlantic Park, responded to this reviewResponded August 18, 2011

Dear Guests,

Thank you for your nice comments. It is nice to know that you liked so much our hotel and good service located in a quite area. Thank you also for the recommendation and see you again in September!!

With kind regards,

Your
HSM
Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2011

We had read the positive reviews, and they were absolutely right. Excellent location, right by the Pirates show, the Hotel was spotless, the room was clean and large enough for 2 adults. We needed a Gluten Free diet, which was immediately available, the first time in Majorca.All in all, this Hotel can be totally recommended, its excellent!

  • Stayed: August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank MartenandLinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, hsm customer service at HSM Atlantic Park, responded to this reviewResponded August 18, 2011

Dear Guests,

thak you for your nice comments. We are glad to know that you liked our hotel and good location. We also are happy to know that the gluten free meals prepared by our restaurant were suitable for you. We hope to see you again in Hoteles Saint Michel!

With kind regards,

Your
HSM
Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2011

The HSM Atlantic Park is close to the beach and night life, but secluded away from the chaos of Magalluf. The service was excellent in the restaurant, bars and main reception.

The entertainment team work hard every day to ensure people participate in the activities which include, aqua aerobics every morning, water polo and football every afternoon and a host of events for the kids each day. There are a number of evening shows that were excellent.

The key for us was a clean hotel and its spotless...The food was excellent with a choice of healthy salads and fresh fruits, pork, steak and chicken with potatoes and veg. Pasta and rice and kids stuff like chips and nuggets.

We went all inclusive with draft lager, red wine, white wine and sangria plus fanta, sprite, coke etc and tea and coffee with every meal. The bar serves draft lager and cider all day and the spirits were all available.

There's a snack bar open at intervals throughout the day serving chips, pizza, toasties, onion rings, burgers and calamari.

The room was cleaned every day and fresh towels provided as required. There's a flat screen TV in the room with BBC News and Sky News and local channels.

Magalluf has a reputation for chaos and nightlife, but the Atlantic Park is situated close enough to walk to local bars and the action but far enough away not to be disturbed by noise and booming music. There's a bus stop right outside for the bus to Palma and the Pirates Stage show is a 3 minute walk.

We will definitely return to the Atlantic Park.

Gary, Teresa and Lorenzo

Room Tip: All rooms have a balcony and a great view and most overlook the pool
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  • Stayed: August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2011

hi stayed at the Atlantic park last week in july and could not of asked for a better hotel.On arrival very impressed with decor [marble reception area].check in desk.receptionst spoke excellent english and was professional and friendly.checked in in seconds and found our room on the third floor.the room was spacious with flat screen tv minibar and was spotless [credit to the cleaners].bathroom was also immaculate with bath and mixer shower.[plenty of hot water at a good pressure].food was of a very good quality for an all inclusive with good choice of meats,fish,pasta,fruit etc and when the restaraunt closed the snack bar opened and also had a good choice ie pizza,hot dogs,squid burgers and toasties.bar area also kept very clean with the usual ai drinks but also offering old english cider,champagne and slushes all served with a smile.pool area again very clean with loads of sunbeds [never had a problem getting a bed at any time of the day ].animation team worked very hard to please everyone and encouraged everyone to join in with activities including water polo,tennis,shooting,aqua aerobics and more.location of the hotel is excellent only 5 mins to the beach and 5 mins to bcm square but in a very quiet location opposite pirates with plenty of bars within 200 metres.only a couple of niggles with this hotel we found.the bar shuts at 12 and the lights go out everyone is forced inside where the bar dosent open.the other is the food is never hot only warm and by the timeyou get your drinks is cooling rapidly.overall i would recommend this hotel and wish i was there now

  • Stayed: July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank toonbarmy11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, hsm customer service at HSM Atlantic Park, responded to this reviewResponded August 3, 2011

Dear guests,

Thank you for your nice comments. We are glad to know that you liked our hotel and good service. We hope to see you again in Hoteles Saint Michel.

With kind regards,

Your
HSM
Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2011

I stayed here along with 5 others for my Stag in May 2011. It was perfect for our purposes, nice clean rooms, good location and the AI was great for drinks. I found the staff friendly too. The only downside was there were quite a few (much larger and louder) groups of stags there at the same time. We didn't mind but I would imagine this was off putting for regular guests and families but I think this was just due to the time of year. I would imagine it is more family orientated during summer. The food was not the best either but for the money I guess you can't really complain.

  • Stayed: May 2011, traveled with friends
    • Value
    • Sleep Quality
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    • Service
1  Thank LanarkshireTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, hsm customer service at HSM Atlantic Park, responded to this reviewResponded August 2, 2011

Dear guests,

thank you for your nice comments. We are glad to know that you liked our hotel and our good location. About the type of clients, we certaintly do have groups sometimes, but not the whole year. We hope to see you next time in Hoteles Saint Michel.

With kind regards,

HSM
Customer Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2011

just come back from the atlantic hotel stayed one week .the rooms was spottless maids came in every day. the food was nice loads to choose from. staff friendly loads of sunbeds every day the entertainment staff worked hard always came to us every day to involve us in activities. the only thing was we had two cold nights and would have thought they would have opened the bar inside apart from that lovely located hotel n nice and not noisy

  • Stayed: July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank gommersall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, hsm customer service at HSM Atlantic Park, responded to this reviewResponded August 2, 2011

Dear guest,

Thank you for your nice comments. It is nice to hear that you liked our hotel and that you have spent a nice stay with us, with our Staff and good entertainment. We hope to see you next time in Hoteles Saint Michel.

With kind regards,

HSM
Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about HSM Atlantic Park

Address: Calle Calderon de la Barca 2, 07182 Magaluf, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Magaluf
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Magaluf
#10 Luxury Hotel in Magaluf
Price Range: $78 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HSM Atlantic Park 4*
Number of rooms: 242
Official Description (provided by the hotel):
IN GENERAL: The 4* hotel HSM Atlantic Park opened in 2007, after thorough refurbishment. The hotel stands out mostly for its location, very close to the beach and leisure centre of Magalluf. But, at the same time in a quiet place without the noise and hustle of the resort's famous nightlife. HSM Atlantic Park offers high standard facilities and service. The hotel is open from May to October. LOCATION: The hotel HSM Atlantic Park is located in Magalluf, one of the most popular and well known resorts of Majorca. The beautiful sandy beach boasts of blue flag thanks to its high quality year after year. The beach is only 400 m away, and offers the possibility to practice water sports! Nearby there are countless bars, restaurants and shops, which turn Magalluf into one of the most vibrant and attractive resorts on the island. Attractions such as: water park "Western Park," karting or the famous "Pirates" show. All of these entertainment possibilities are just steps away from the hotel, and complement the wide resort's offer. There are also various golf courses close by: Golf Poniente (2 km away), Real Golf Bendinat or Golf Santa Ponsa. Therefore, the hotel is an ideal place to stay for golf lovers! In the area there are many possibilities to practice other sports, even on a professional level: Magalluf offers the following facilities: athletics tracks (certified, class A), grass football field, rugby field, tennis and paddle tennis courts, etc. Palma de Mallorca is situated 15 km away, and the airport is 22 km from Magalluf. There is a public bus service to the capital, the bus stop is just next to the hotel. ROOMS: The hotel offers spacious double and single rooms that present elegant and modern decoration and colours. All of the rooms include a bathroom, hairdryer, air conditioning, mini fridge, safety deposit box (extra charge), telephone, WIFI (extra charge), parquet floor, LCD satellite TV and a balcony. There are also 5 rooms adapted for disabled persons. The hotel offers also Junior Suites, with extra space, a sofa bed and a Jacuzzi in the bathroom. GASTRONOMY: The hotel offers half board, full board or all inclusive food and beverage packages. The spacious and modern restaurant offers a thematic buffet style selection of cold and hot dishes, a wide variety of fruit and homemade desserts. The restaurant also offers dishes prepared instantly in show cooking. Drinks in half board and full board are not included in the price (lunch and dinner). All inclusive offers, besides 3 main meals, include snacks between meals, beverages (cold drinks, hot drinks, alcohol) and ice cream throughout the entire day. All guests are asked to wear suitable clothes for dinner. FACILITIES: There is a spacious and beautiful terrace with an original-shaped swimming pool for adults, and a separate pool for children. The swimming pools are surrounded by sunbeds and sunshades. Bar service is available at the pool. Indoors there is a bar, a game room and cozy common areas without architectural barriers for disabled persons. A totally equipped conference room is also available. CHILDREN: For children the hotel offers a separate swimming pool and playground, where they can play attended by the hotel entertainers. Mini club. Baby cots and high chairs are also available in the restaurant, at no extra cost. ADITIONAL SERVICES: 24/7 reception. Pool towels for rent (with a deposit). WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car and rent a bike. Massage service (extra charge). We accept the following credit cards: Master Card, Visa. SPORT AND ENTERTAINMENT: Daytime and evening entertainment, shows or live music various times per week. Sports course, French bowls, billiards (extra charge), table tennis in the complex. The hotel is specialized and certified in golf: it offers the general information about golf courses in Majorca, as well as discounts in "green fees" in the most important golf courses, etc. Possibility to practice sports in the area. ... more   less 
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Also Known As:
Hotel Hsm Atlantic Park
HSM Atlantic Park Magaluf, Majorca

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