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“A genuine 4 Star Hotel, the best we have stayed in. First class service, helpful and friendly staff, a real pleasure to stay in.”
Review of HSM Atlantic Park

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HSM Atlantic Park
Ranked #13 of 28 Hotels in Magaluf
1 review
“A genuine 4 Star Hotel, the best we have stayed in. First class service, helpful and friendly staff, a real pleasure to stay in.”
Reviewed August 14, 2011

We had read the positive reviews, and they were absolutely right. Excellent location, right by the Pirates show, the Hotel was spotless, the room was clean and large enough for 2 adults. We needed a Gluten Free diet, which was immediately available, the first time in Majorca.All in all, this Hotel can be totally recommended, its excellent!

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MartenandLinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, hsm customer service at HSM Atlantic Park, responded to this review, August 18, 2011
Dear Guests,

thak you for your nice comments. We are glad to know that you liked our hotel and good location. We also are happy to know that the gluten free meals prepared by our restaurant were suitable for you. We hope to see you again in Hoteles Saint Michel!

With kind regards,

Your
HSM
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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793 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (126)
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English first
Aylesbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 14, 2011

The HSM Atlantic Park is close to the beach and night life, but secluded away from the chaos of Magalluf. The service was excellent in the restaurant, bars and main reception.

The entertainment team work hard every day to ensure people participate in the activities which include, aqua aerobics every morning, water polo and football every afternoon and a host of events for the kids each day. There are a number of evening shows that were excellent.

The key for us was a clean hotel and its spotless...The food was excellent with a choice of healthy salads and fresh fruits, pork, steak and chicken with potatoes and veg. Pasta and rice and kids stuff like chips and nuggets.

We went all inclusive with draft lager, red wine, white wine and sangria plus fanta, sprite, coke etc and tea and coffee with every meal. The bar serves draft lager and cider all day and the spirits were all available.

There's a snack bar open at intervals throughout the day serving chips, pizza, toasties, onion rings, burgers and calamari.

The room was cleaned every day and fresh towels provided as required. There's a flat screen TV in the room with BBC News and Sky News and local channels.

Magalluf has a reputation for chaos and nightlife, but the Atlantic Park is situated close enough to walk to local bars and the action but far enough away not to be disturbed by noise and booming music. There's a bus stop right outside for the bus to Palma and the Pirates Stage show is a 3 minute walk.

We will definitely return to the Atlantic Park.

Gary, Teresa and Lorenzo

Room Tip: All rooms have a balcony and a great view and most overlook the pool
See more room tips
  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
northeast
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 2, 2011

hi stayed at the Atlantic park last week in july and could not of asked for a better hotel.On arrival very impressed with decor [marble reception area].check in desk.receptionst spoke excellent english and was professional and friendly.checked in in seconds and found our room on the third floor.the room was spacious with flat screen tv minibar and was spotless [credit to the cleaners].bathroom was also immaculate with bath and mixer shower.[plenty of hot water at a good pressure].food was of a very good quality for an all inclusive with good choice of meats,fish,pasta,fruit etc and when the restaraunt closed the snack bar opened and also had a good choice ie pizza,hot dogs,squid burgers and toasties.bar area also kept very clean with the usual ai drinks but also offering old english cider,champagne and slushes all served with a smile.pool area again very clean with loads of sunbeds [never had a problem getting a bed at any time of the day ].animation team worked very hard to please everyone and encouraged everyone to join in with activities including water polo,tennis,shooting,aqua aerobics and more.location of the hotel is excellent only 5 mins to the beach and 5 mins to bcm square but in a very quiet location opposite pirates with plenty of bars within 200 metres.only a couple of niggles with this hotel we found.the bar shuts at 12 and the lights go out everyone is forced inside where the bar dosent open.the other is the food is never hot only warm and by the timeyou get your drinks is cooling rapidly.overall i would recommend this hotel and wish i was there now

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank toonbarmy11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, hsm customer service at HSM Atlantic Park, responded to this review, August 3, 2011
Dear guests,

Thank you for your nice comments. We are glad to know that you liked our hotel and good service. We hope to see you again in Hoteles Saint Michel.

With kind regards,

Your
HSM
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
106 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed July 29, 2011

I stayed here along with 5 others for my Stag in May 2011. It was perfect for our purposes, nice clean rooms, good location and the AI was great for drinks. I found the staff friendly too. The only downside was there were quite a few (much larger and louder) groups of stags there at the same time. We didn't mind but I would imagine this was off putting for regular guests and families but I think this was just due to the time of year. I would imagine it is more family orientated during summer. The food was not the best either but for the money I guess you can't really complain.

  • Stayed May 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank LanarkshireTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, hsm customer service at HSM Atlantic Park, responded to this review, August 2, 2011
Dear guests,

thank you for your nice comments. We are glad to know that you liked our hotel and our good location. About the type of clients, we certaintly do have groups sometimes, but not the whole year. We hope to see you next time in Hoteles Saint Michel.

With kind regards,

HSM
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wakefield, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 29, 2011

just come back from the atlantic hotel stayed one week .the rooms was spottless maids came in every day. the food was nice loads to choose from. staff friendly loads of sunbeds every day the entertainment staff worked hard always came to us every day to involve us in activities. the only thing was we had two cold nights and would have thought they would have opened the bar inside apart from that lovely located hotel n nice and not noisy

  • Stayed July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank gommersall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, hsm customer service at HSM Atlantic Park, responded to this review, August 2, 2011
Dear guest,

Thank you for your nice comments. It is nice to hear that you liked our hotel and that you have spent a nice stay with us, with our Staff and good entertainment. We hope to see you next time in Hoteles Saint Michel.

With kind regards,

HSM
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
liverpool, england
Level 6 Contributor
197 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 297 helpful votes
Reviewed July 26, 2011

This reveiw is from my son, who has just returned an had a great holiday!

After flight from Liverpool, and transunion transfer (had to wait over an hour, as they were late) we arrived at the hotel Don Juan, to be told they were full, and they were moving us to the Atlantic Park. It was literaly 100 yards away next door, so no biggy. Reception at Atlantic park was very friendly and we were checked in efficiantly and they were considerate of our being moved.

Rooms - our room was a triple, even though we only booked a twin; it was spacious, clean and modern, bathroom was large with shower over bath, so best of both worlds. Free electronic safe, plasma tv against wall, bbc news and eurosport were British channels; balcony overlooking pool, table an chairs on balcony. Maids were friendly, and did a good job.

Food - lunch & dinner was nice, selection of food, pasta, pizza, meat and fish all good variety. Snacks - were available at all times restaurant wasnt and were good - you will never go hungry; only downer on food is breakfast - it is terrible, but we brought in burgers as we were only getting in then anyway.

Bar - 2 drinks per person, any local drinks, or spirits only supplement was for premium brands, service was friendly without any problems. Only other comment is that at midnight you need to take your drinks inside immediately, it wasnt a problem though.

Security - everyone was checked for bands when returning to the hotel but mainly for drinks and restaurant - it is possible to sneak girls into rooms without problem - the man just smiles when you pass.

Area - the hotel grounds were clean and flat, with access for wheelchairs (my son is used to checking for me) and there are ramps and there are lifts which although not huge would accomodate wheelchair user and carer.

Pool - do not go in it at night time, it is frezzing an full of chlorine. lol!

Location - is next to pirate show, 100 yrds from go-karts/local pubs. 5 min walk to BCM and the strip, 5 mins to beach.

The hotel is full of russians, who were rather stuck up.

All in all had a great holiday, and would go back again.

  • Stayed July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank juejosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, hsm customer service at HSM Atlantic Park, responded to this review, August 2, 2011
Good morning,

thank you for your nice comments. We are glad to know that you liked our hotel however you have been moved from Hotel HSM Don Juan. We hope to see you again in Hoteles Saint Michel.

With kind regards,

HSM
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 25, 2011

I would like to thank all our friends - Baiba, Idelli, Ricardo, Eulises!!!
We had a wonderful vacation in our Atlantic Park along with them! They try to entertain visitors (children and adults) all day and have a great work!
They are very cheerful and energetic, always spend all sorts of games and contests: aqua aerobic, table tennis and billiards competitions, darts, rifle shooting, volleyball and football, dance lessons and much more! After dinner, the guys spend fun mini-disco, and then spend a very interesting game Bingo! And children and adults enjoy spending time with these cool guys from the entertainment team!
We see that they are trying hard and work hard to entertain our campers. Guys - true professionals! We've always been interested in spending time with them! And not only play, but just to chat in your free time! The guys speak different languages, including Russian! The hotel management was very lucky that they have such a great entertainment team.
Eulises, Ricardo, Idelli, Baiba, you are really became our good friends!
Was very sorry to leave you!
I hope we meet again!
Good luck!
We love you !!!!!
Forever your friends from Russia, Dima and Olga!!!

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Dima25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, hsm customer service at HSM Atlantic Park, responded to this review, July 26, 2011
Dear guests,

Thank you for your nice comments. We are glad to know that you liked our hotel and specially our nice entertainment. Our entertainers will be very happy to read your comments. We hope to see you next year in Hoteles Saint Michel!

With kind regards,

Your
HSM
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about HSM Atlantic Park

Property: HSM Atlantic Park
Address: Calle Calderon de la Barca 2, 07182 Magaluf, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Magaluf
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Magaluf
#8 On the Beach Hotel in Magaluf
Price Range (Based on Average Rates): $
Hotel Class:4 star — HSM Atlantic Park 4*
Number of rooms: 242
Official Description (provided by the hotel):
IN GENERAL: The 4* hotel HSM Atlantic Park opened in 2007, after thorough refurbishment. The hotel stands out mostly for its location, very close to the beach and leisure centre of Magalluf. But, at the same time in a quiet place without the noise and hustle of the resort's famous nightlife. HSM Atlantic Park offers high standard facilities and service. The hotel is open from May to October. LOCATION: The hotel HSM Atlantic Park is located in Magalluf, one of the most popular and well known resorts of Majorca. The beautiful sandy beach boasts of blue flag thanks to its high quality year after year. The beach is only 400 m away, and offers the possibility to practice water sports! Nearby there are countless bars, restaurants and shops, which turn Magalluf into one of the most vibrant and attractive resorts on the island. Attractions such as: water park "Western Park," karting or the famous "Pirates" show. All of these entertainment possibilities are just steps away from the hotel, and complement the wide resort's offer. There are also various golf courses close by: Golf Poniente (2 km away), Real Golf Bendinat or Golf Santa Ponsa. Therefore, the hotel is an ideal place to stay for golf lovers! In the area there are many possibilities to practice other sports, even on a professional level: Magalluf offers the following facilities: athletics tracks (certified, class A), grass football field, rugby field, tennis and paddle tennis courts, etc. Palma de Mallorca is situated 15 km away, and the airport is 22 km from Magalluf. There is a public bus service to the capital, the bus stop is just next to the hotel. ROOMS: The hotel offers spacious double and single rooms that present elegant and modern decoration and colours. All of the rooms include a bathroom, hairdryer, air conditioning, mini fridge, safety deposit box (extra charge), telephone, WIFI (extra charge), parquet floor, LCD satellite TV and a balcony. There are also 5 rooms adapted for disabled persons. The hotel offers also Junior Suites, with extra space, a sofa bed and a Jacuzzi in the bathroom. GASTRONOMY: The hotel offers half board, full board or all inclusive food and beverage packages. The spacious and modern restaurant offers a thematic buffet style selection of cold and hot dishes, a wide variety of fruit and homemade desserts. The restaurant also offers dishes prepared instantly in show cooking. Drinks in half board and full board are not included in the price (lunch and dinner). All inclusive offers, besides 3 main meals, include snacks between meals, beverages (cold drinks, hot drinks, alcohol) and ice cream throughout the entire day. All guests are asked to wear suitable clothes for dinner. FACILITIES: There is a spacious and beautiful terrace with an original-shaped swimming pool for adults, and a separate pool for children. The swimming pools are surrounded by sunbeds and sunshades. Bar service is available at the pool. Indoors there is a bar, a game room and cozy common areas without architectural barriers for disabled persons. A totally equipped conference room is also available. CHILDREN: For children the hotel offers a separate swimming pool and playground, where they can play attended by the hotel entertainers. Mini club. Baby cots and high chairs are also available in the restaurant, at no extra cost. ADITIONAL SERVICES: 24/7 reception. Pool towels for rent (with a deposit). WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car and rent a bike. Massage service (extra charge). We accept the following credit cards: Master Card, Visa. SPORT AND ENTERTAINMENT: Daytime and evening entertainment, shows or live music various times per week. Sports course, French bowls, billiards (extra charge), table tennis in the complex. The hotel is specialized and certified in golf: it offers the general information about golf courses in Majorca, as well as discounts in "green fees" in the most important golf courses, etc. Possibility to practice sports in the area. ... more   less 
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Also Known As:
Hotel Hsm Atlantic Park
HSM Atlantic Park Magaluf, Majorca

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